Reviews
Top review highlights
Pros
1
Excellent customer service and responsiveness from the staff
“Farah was great at my intake! He definitely made me feel more comfortable as the thought of taking legal action is very nerve-wracking to me.”
2
Knowledgeable and helpful attorneys who guide clients through the process
“Joseph was very easy to talk to and very helpful! He deserves 10 stars.”
3
Efficient and thorough in handling cases
“The whole process was easy and well explained. I feel better with the help I was given.”
4
Compassionate and understanding towards clients' situations
“Lauren was very friendly, knowledgeable, and was able to answer all my questions and concerns”
5
Able to secure favorable settlements for clients
“They got a settlement for me that was much better than I could have gotten for myself.”
Cons
1
Poor communication and lack of updates from the firm
“Slower than a snail and bad communication”
2
Slow progress on cases and delays in resolving them
“It has been 9months now, at first they reel you in, make you feel comfortable and after signing comprehensive paperwork, they go silent, woe unto you, they give wrong dates on how the case is going, no follow ups”
3
High fees and percentage taken from settlements
“Es una oficina de rateros firmamos por 70 mil dólares y nos dieron 1500 se robaron todo no se los recomiendo mejor abren directamente con la aseguransa para negociar ellos lo primero que te dicen es que no ables con la aseguransa abogados rratas”
4
Lack of personal attention and feeling like just a case number
“You are treated as a case number rather than a human.”
5
Questionable ethics and deceptive practices
“Lying dirt bags”