Reviews

Top review highlights

Pros
1
The lawyers are highly knowledgeable, professional, and effective in handling cases
“Mr. Lee is professional and highly competent, but he is also kind and super helpful!”
2
The lawyers provide excellent customer service and go above and beyond to support their clients
“Troy demonstrated extensive knowledge of the law and provided clear, strategic advice that gave us confidence throughout the process.”
3
The lawyers achieve successful outcomes that exceed client expectations
“He achieved a result that exceeded our expectations.”
4
The lawyers and staff are responsive, communicate well, and keep clients informed throughout the process
“He kept us informed at every step, making what could have been a stressful experience much easier to navigate.”
5
The lawyers have a strong command of the law and are effective negotiators
“His negotiation skills are impressive; He achieved a result that exceeded our expectations.”
Cons
1
The receptionist can be rude and unprofessional, negatively impacting the overall client experience
“The receptionist was very rude a few times I was speaking she hung up on me and had a very bad attitude she has very bad customer service skills and should work on them or be spoken to about the situation.”
2
Some lawyers, particularly public defenders, may not be as engaged or go the extra mile for their clients
“In a public defense case he seems annoyed, just telling what's obvious to do, and not really talking everything through or hearing the story or being friendly, unlike a public lawyer for another case I had who went above and beyond.”
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