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Reviews
Top review highlights
Pros
1
Excellent customer service and professionalism
“Very helpful and professional is an understatement, would easily recommend the services here. Resolved a difficult situation with ease. Really couldn't ask for better, thank you!!!😊”
2
Responsive and attentive to client needs
“So communicative and very professionally detailed! Answers all my questions and in a timely manner!”
3
Thorough and efficient in handling cases
“Karina was an outstanding and amazing representative and was very informative and helpful through out my case, we achieved our goal and I would highly recommend PNW family law out of Yakima”
4
Bilingual staff that can communicate effectively in Spanish
“Lo más importante es que me atendieron mi caso ya que nadie querÃa agarrar mi caso por miedo a represalias pero el balón y eficacia y profesionalismo y tomando esto con humanidad me an dado resultados buenos no buenos excelentes resultados y doy gracia por su profesionalismo Los recomiendo.”
Cons
1
Inconsistent quality of service across different offices
“Yakima is a lot better much more helpful”
2
Lack of communication and updates on case progress
“Over three weeks since cancelling services, and I keep getting the run around when I call to see where my retainer refund is at.”
3
Unexpected or excessive fees charged
“I was originally quoted 2000 dollars and it ended up being more than 3000. I was charged for every time I had to follow up with her when she did not get back to me in the time frame she said she would.”
