Reviews
Top review highlights
Pros
1
Great, helpful, and friendly staff
“Great Attorneys, legal aids, and office staff to work with. If I could give the a trillion stars I would they deserve all the good ratings. Very helpful and understanding. Love having them as my Attorney.”
2
Effective and diligent representation
“Samantha has always been a fabulous advocate for us maintaining details, knowledge and kindness. She is such an asset to the Smart Law Office family.”
3
Excellent communication and responsiveness
“I am working with Sara B. On a disability claim. She's easy to talk to and get ahold of. She gets all the paperwork completed and submitted on time. We've never missed a deadline.”
Cons
1
Poor communication and lack of transparency
“My problem isn't the lawyer's is the personal they use I mean Assistant personal they return the call when they want and I don't think the lawyers know about it because they have to approve everything the lawyers should be asking customers about how they are treating you but I guess they don't and this people do what they want...”
2
Failure to follow through on promises
“Smart law took my case for 5 to 6 months, said they were gonna file a law suit… NEVER DID. Dropped my case after I confronted the legal assistant and lawyer Christopher Childer for lack of communication and not telling me legal advice on important appointments that I had upcoming that made the difference in my case. They dropped my case with no explanation to why, literally ignored when I called multiple times asking for a call back and to why my case was dropped.”