Lawyers map
Reviews
Top review highlights
Pros
1
Highly responsive and attentive staff, including the lawyers and their assistants
“They answered every single one of my many and numerous phone calls. Mrs. Rickard is very knowledgeable and really knows how to set your mind at ease during these chaotic and stressful times.”
2
Compassionate and understanding approach to clients' difficult situations
“They made a very stressful situation 1000 times better and this Mommas heart a little more settled knowing her son had such a knowledgable, capable Attorney in his corner.”
3
Strong legal expertise and ability to achieve favorable outcomes
“Mr. Bailey was very professional, knowledgeable and fought hard for me in my case. Seriously appreciative for how things went down and the outcome I received in court.”
4
Transparent and honest communication about case details and expectations
“Mr. Bailey told me exactly what to expect. He gave me a time table of when to expect it. I had NO surprises.”
5
Flexible and accommodating with payment arrangements
“He never pressured me when I was late to pay.”
Cons
1
Inconsistent quality of customer service, with some reports of poor communication and responsiveness
“Receptionists/secretary's are the first people your customers will speak to and or see. They should be welcoming, polite and make you feel like you are in the right place. When I called in I didn't feel like I was in the right place, I didn't know who I was speaking to and I wasn't welcomed.”
2
Isolated incidents of attorneys appearing disinterested or unprepared
“If Mr. Arnold not yawned throughout my entire consultation there would've been a 1% chance I retained him..I would rather have retained a circus clown to represent me than someone who clearly wanted easy money.”
