Reviews
Top review highlights
Pros
1
Knowledgeable and professional attorneys who ensure clients are prepared and comfortable throughout the process
“My attorney Thomas Sheridan was particularly wonderful. He was knowledgeable, professional, and personable. He ensured I was completely comfortable and prepared prior to my hearing.”
2
Responsive and communicative staff who keep clients informed and address their questions and concerns
“They kept me informed throughout the entire process and even continue to follow up with me after my claim was successfully awarded.”
3
Ability to obtain successful results, including quick approval of disability claims
“My husband's disability was approved in 8 months on the initial application!”
4
Compassionate and caring approach, making clients feel valued
“They made the disability process easier for me by doing the details for me. They were always compassionate about my condition.”
5
Highly recommended by both clients and other veterans
“I've recommended several of my colleagues to Jan Dils they too have had a favorable experience.”
Cons
1
Unresponsive and unreliable communication, with delayed responses and missed deadlines
“Throughout the process, they have been unresponsive, unreliable, and unhelpful. From the outset, communication has been a significant issue. Despite numerous emails and phone calls, responses have been slow or non-existent.”
2
Lack of guidance and inadequate support in navigating the claims process
“The guidance and support I received were inadequate. The firm did not provide clear instructions or explanations about the VA disability claim process. When I sought clarification, the responses were often confusing and unhelpful.”
3
Concerns about exploitation of clients, with the firm seemingly more focused on maximizing their own financial gain
“They are exploiting veterans, not assisting them, and seemingly hoping the case goes to appeals so they can continue to take your money.”