Reviews

Top review highlights

Pros
1
Knowledgeable and experienced in workers' compensation and social security disability claims
“Her knowledge of work comp rules and laws immediately made me feel better.”
2
Effective in obtaining favorable settlements and benefits for clients
“She got me a great settlement in a timely manner.”
3
Responsive and communicative with clients
“She ALWAYS returned my phone calls when I left messages if I did not reach her right away.”
4
Provides clear explanations and updates throughout the legal process
“Of course if it was something that I just needed a quick answer on, of course I talked to her assistant or paralegal, they were awesome. They understood exactly what was going on in my case and what needed to be done and if not, they would refer to Rachel.”
Cons
1
Lack of personal communication and client meetings
“I can count the number of times I spoke with her on one hand. And believe it or not, the case is over but I never once, met her.”
2
Disregard for client requests and preferences
“I had asked for things to be emailed, not sent via usps, (I live in a small town and didn't want everyone knowing my business) this was NOT done.”
3
Potential conflicts of interest and pursuit of higher fees
“She makes more money the longer the claim is in process since she gets a percentage of the back-pay, so it's obvious that she will sabotage a case early then let another fight for it, only to shark back later to drink the blood which she could have prevented in the first place.”
4
Unwillingness to meet with clients before hearings
“She showed up at the exact time of the hearing and NEVER spoke with me prior. She lost my case and when I called to talk to her about it she told me her policy is to NOT meet with her clients ahead of time, that she has too many clients to do that and if she met with everyone that's all she would be doing.”
5
Delay and obstruction of client cases even after withdrawal
“she is still haunting my case to this day by substantially delaying my benefits with false fee claims that the judge ruled against over eight months ago.”
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