Reviews
Top review highlights
Pros
1
Knowledgeable and helpful in answering questions
“He was very knowledgeable and helpful answering all my questions helped direct me to the right choices for my legal needs.”
2
Timely and concise in communication
“He was timely and concise. Answered every question promptly.”
3
Provided valuable advice and recommendations
“He gave me the information I needed to make the right choice, and because of that and his other suggestions, I received a fair settlement.”
Cons
1
Poor organization and attention to detail
“I have worked with Jay and his associated for some immigration matters and to be frank, it has been one of the worst experiences that I have had with any attorney or firm. On multiple occasions things are sent back since they have used old documents (forms), missed information on a form or not submitted a form or document.”
2
Lack of communication and transparency
“He didn't treat me like his time was worth more than mine and talked to me like a peer rather than a "less than informed" client. He was very understanding and at the same time forthright about those things that I would have to accept and grin and bear. He was open about fees and was informative about options.”
3
Poor customer service and disregard for client's time
“My wife and I are college educated smart individuals but we have never created estate documents. We also have experienced some ugly family probate issues so took our estate planning exercise very seriously. We felt very rushed at our signing appointment. It was communicated to us that it appeared we had more questions than he had time.”