Reviews

Top review highlights

Pros
1
Excellent customer service and communication
“Always very nice to work with a firm who is on top of the details.”
2
Knowledgeable and helpful attorneys
“Brooke is quick to respond to calls and emails and provides updates as requested promptly. She is very knowledgeable and helpful.”
3
Efficient and timely handling of cases
“I have had to use them for 2 different situations and both cases were handled in a timely matter.”
4
Friendly and professional staff
“Very friendly. Wonderful service. Would recommend them and plan to use them again.”
5
Trustworthy and reliable legal services
“McLario, Helm & Bertling, S.C. to anyone who asked. They serve families with integrity.”
Cons
1
Lack of communication and responsiveness
“Brooke was completely unresponsive to calls and email.”
2
Inexperienced and ineffective handling of cases
“Brooke was completely inexperienced and ineffective with our case.”
3
Errors and delays in case processing
“Her lack of communication, errors in all the filings she prepared, and inexperience created delays, stress and the need to hire a new attorney to correct her mistakes.”
4
Unwillingness to accept certain insurance plans
“I even obtained a MetLife code that they confirmed over the phone when they called me to schedule an appointment. I took time off work for the appointment just to have them not communicate to me prior to my appointment that they don't accept MetLife.”
5
Unsatisfactory handling of estate cases
“David Wells is currently handling my Grandfathers estate and its going on two years now and its not finished up yet.”
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