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Reviews
Top review highlights
Pros
1
The firm's attorneys, such as Krista LaFave, Victor Harding, and Frank Crivello, are highly knowledgeable, professional, and effective in securing favorable settlements for their clients
“Krista and Victor discovered a statute that rendered the $50,000 cap inapplicable in certain situations. The statute written 60 years ago had never before been tested. Through their perseverance applying this law, I was able to recover far more than the cap.”
2
The firm's staff, including paralegals like Stephanie Laurich and Sue Soczka, are responsive, compassionate, and provide excellent client support throughout the legal process
“From there, we had very regular contact with both Krista and her paralegal Stephanie Laurich. They gave us invaluable advice about what to do/not do. They were responsive to email and phone calls. They were patient with us and our questions.”
3
The firm is willing to go the extra mile to ensure their clients' best interests are protected, even against powerful insurance companies
“Dealing with insurance companies is not for the faint of heart. Both Krista and Stephanie clearly knew their stuff. They went with full force in getting compliance from the insurance companies.”
Cons
1
The firm may not be willing to take on certain types of cases, such as assault cases, if they do not believe there is sufficient financial incentive
“He basically said there is no money in these cases since people don't have 'insurance policies' for assault.”
2
Some clients have reported poor or unresponsive service from certain members of the firm, such as a lack of follow-up or communication
“I wish I inquired with others instead of waiting patiently and getting the run around. As they say 'it truly is about the money' …..they money this office makes. Don't waste your time if you're a victim of assault!!”
