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Reviews
Top review highlights
Pros
1
Aggressive and successful in obtaining settlements well above the expected amounts, including overcoming legal caps
“Krista and Victor discovered a statute that rendered the $50,000 cap inapplicable in certain situations. The statute written 60 years ago had never before been tested. Through their perseverance applying this law, I was able to recover far more than the cap.”
2
Highly knowledgeable and experienced in personal injury and insurance law, able to navigate complex legal issues
“Dealing with insurance companies is not for the faint of heart. Both Krista and Stephanie clearly knew their stuff. They went with full force in getting compliance from the insurance companies.”
3
Compassionate and supportive throughout the entire legal process, treating clients like family
“They instilled confidence and demonstrated every ounce of professionalism we needed. They knew when to be bulldogs and they knew when to listen to us. We loved everything about their work, but that was my favorite part in hiring them.”
4
Responsive and communicative, keeping clients regularly informed and involved
“We had very regular contact with both Krista and her paralegal Stephanie Laurich. They gave us invaluable advice about what to do/not do. They were responsive to email and phone calls.”
5
Flexible and accommodating, able to work with clients' schedules and locations
“They accommodated our schedules and travel issues. Frank always took our calls and was patient and thorough in explaining everything to us and watching out for our best interest.”
Cons
1
Possible lack of interest or responsiveness in certain cases, especially those involving assault
“I wish I inquired with others instead of waiting patiently and getting the run around. As they say 'it truly is about the money'...the money this office makes. Don't waste your time if you're a victim of assault!!”
2
Occasional unprofessional or off-putting behavior from staff, such as the receptionist
“Very poor service, Receptionist very off putting, not helpful. Could not even discuss case. Wouldn't recommend at all.”
