Reviews

Top review highlights

Pros
1
Proven professional with exceptional due diligence and ability to handle business
“Atty Olsen is a proven professional.”
2
Responsive and attentive staff that are a pleasure to work with
“His staff is a pleasure to work with!”
3
Advocates strongly for client's rights and achieves positive results
“Attorney Andrea Farrell promptly arrived on the scene, advocated for my rights while still acting professional to the officers involved.”
4
Knowledgeable, skilled, and experienced lawyers who provide peace of mind
“Very professional law firm with the knowledge, skill, experience, and reputation that gave myself, and the businesses I work with, immense peace of mind.”
5
Compassionate and empathetic attorneys who care about their clients
“It is obvious that she cares very much about her clients, and understanding the personal impact of your circumstances is central to her approach.”
Cons
1
Unresponsive and unwilling to provide refunds or details on work done
“He refuses to give the money back. Said that he would give us a break down of what he did. He never gave us anything. He doesn't return phone calls and he's the biggest crook ever!”
2
Rude and unprofessional staff that can negatively impact the client experience
“The secretary/lady answering the phone refused to allow me to speak with Jeff. She made the determination to block me from communicating with Jeff.”
3
Firm may take on cases beyond their capabilities, leading to poor outcomes
“He knew what the case was when he took it. He should have known at the beginning it was to big for him.”
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