Reviews

Very nice and understanding

My family and I had a wonderful experience with Kelley and Canterbury. From the first contact they were professional, personable and accommodating. They set up an appointment promptly and were already prepared for our first meeting. They were very aggressive with the other party and made sure we were comfortable with the outcome. They checked on us often and gave updates on a normal basis. I didn’t feel like just another paycheck with them. They treated us like real human beings with emotions and concerns. Micheala always took her time and made sure we understood what was going on. She was very precise and explanatory. She pulled no punches and didn’t sugar coat anything. Marie answered any and all questions and kept people off our backs. If you need representation, this should be your first stop. No one else in town will treat you as wonderfully as they will. I would recommend them 10 times over.

Fantastic attorney, Ms. Bauer had my back the whole process through, even when I had little to no faith she had my back in the courtroom all the way to the end keeping faith in me. It was a real help mentally to have someone that is so good at her job reassuring you. She’s respectful, kind, and a very intelligent individual, I trust her with my legal needs now. If you’re in trouble this lady is the one to call!

Cameron helped us with the adoption of our grandchild. She did a really good job. She even made sure we got our child's dividend in the past and for the future. Even after the adoption was over I needed her assistance for a few things and she did so free of charge. I think she genuinely cares and it's more than just a job to her. We had a really good experience with her.

I had a very satisfactory experience with the firm of Kelley and Canterbury. I had already inquired at two other popular personal injury lawyers in Anchorage who said they couldn’t help me but Michaela and her team were willing and able to get me the settlement I deserved. The outcome was much better than I had anticipated. Michaela is a very understanding and personable attorney.

I was unhappy with the service I received from Leigh Ann Bauer’s office and eventually switched to a different attorney who did a much better job. I retained Leigh Ann Bauer to represent me regarding a DUI charge in 2018. The initial phone interview with Leigh Ann went well, and the online reviews of her office looked good. I paid her office the $3,600 flat-rate fee for DUI representation. The first sign of trouble was a slowness in responding to emails. I had a few questions about the citations that I received during the traffic stop. Several times I found myself sending additional follow-up emails to the office after not hearing anything back for three to four days. The next issue I ran into was Leigh Ann’s office refusing to handle my citations. I received some citations along with my DUI charge when I got pulled over - speeding and a couple others. Leigh Ann’s office informed me that they could not help me with those because they don’t deal with citations, only criminal charges. They suggested that I contact the city prosecutor to request that the citations be consolidated with my criminal case. I called the Fairbanks District Attorney’s office. The person I talked with there said that they could not speak with about the citations because I was already represented by a lawyer. She also said that normally the defendant's attorney would submit the request to get a citation consolidated in with the criminal case. In the long run, during the hearing for the citations, the judge at the Nenana courthouse assigned the citations to be addressed with the criminal case, saying, “dealing with the citations separately from the criminal case would be pretty unusual”. At some point the paralegal left the company. She had been my main point of contact and was the one who was familiar with my case. I think it was a few weeks before a new one came in. Earlier this spring I had a phone appointment scheduled with Leigh Ann to talk about my case. She called me 4 or 5 days prior to the appointment instead. During our impromptu phone call, Leigh Ann mentioned something about the prosecuting attorney bugging her regarding my case. She said the attorney has offered a deal and we need to "pull the trigger" on it soon. Leigh Ann was speaking quickly and not very thoroughly - as if I knew a lot about the case and a lot about the court system’s processes. I had to ask her quite a few simple questions in order to understand what was going on. Eventually Leigh Ann suggested that I plead guilty to the DUI charge. She said the prosecuting attorney would then waive the breath test refusal charge. At this point I reached out to a different attorney. He explained things clearly and concisely and brought up a few options that Leigh Ann had not mentioned. Rather quickly he was able to get my charge reduced to reckless driving and his fee was quite a bit less than the $3,600 I paid to Leigh Ann’s office. Given my experience, I would not recommend using the services of Leigh Ann Bauer’s office.

If I could give lower I definitely would. Needed a very simple court order written to be taken before a judge. This order is to allow a the release of records for which I have standing and should be a very easy job. Though they claim to practice family law they would not assist me to obtain my grown child's juvenile records from a state agency.

Leigh and her staff helped me with a case that came up, and were helpful and professional the throughout the entire process. Whenever I had a question, either her or her assistants would respond promptly and regularly kept me updated. If you are looking for help, Leigh and her office would be a great choice!

There may be a need at some point in your life to engage an attorney to represent yourself or someone you know. Legal procedures are seldom simple, so having someone to guide you through this gauntlet is so very important. As a past client, I can highly recommend the law office of Kelley and Canterbury. Michaela and Chris are a perfect team, and you want them on your side. They are just very real people and they treated me like family. I think their dogs even liked me. They have the experience to see if the case is credible, the commitment or follow it through to fruition, and the patience and understanding to work with their clients through it all. The truth is; if you need a real advocate in a legal issue you need to call them. Bill H

If I could give a worse review I would. When I first hired the law office of Leigh Ann Bauer, I knew she would be pricey but they had agreed to work out a payment plan with me which Is why I went with her office in the first place. But I later found out they wanted me to pay $500 every two weeks! Totally unrealistic. Within the time I was trying to work with her and move through the court process, they lost my payments several times and "accidentally" withdrew extra money from my bank account. ALSO THEY GAVE ME THE WRONG COURT DATE AND TIME ON MULTIPLE OCCASIONS. And they even emailed me another clients court date information! I have never felt so screwed over in my entire life and I would have been better off defending myself.