Kelly Marie Shaffer, experienced Family Law attorney in Chandler, AZ with 15 reviews
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Below Average 18,37
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Kelly Marie Shaffer

100 S Kyrene Rd, Ste 1, Chandler, AZ

Practices

star star star star star
3.4 / 5
Avvo
3.4
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Avvo rating
15 Reviews
Data reflects the status as of the latest update. Updates are typically done monthly.

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Last reviews

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Overall rating
star
star star star star star
3.4 15 reviews
Avvo 3.4

Anonymous

star star star star star
03 Nov, 2021
My wife’s children were removed per an emergency order resulting from a baseless claim of child abuse. Despite us having video and audio evidence that contradicted the allegations, Kelly’s advice was to wait 6-8 months for DCS to investigate. She told us that we were not able to fight the allegations or the removal of custody of the kids. We sought several outside opinions and all were in agreement that our evidence was very strong and that *not* fighting the allegations would imply guilt on our part. Even worse: The day that the kids were taken away, I called and the office to beg them to contact my wife by phone that day as she was very distraught. Blake Binion-Holliday told me (verbatim), “We are not a crisis line. You are entitled to legal advice and you will receive that in writing by the end of the day.” I cannot believe the lack of empathy afforded to a client in the field of family law… In our opinion, Kelly’s office is fine for handling simple run-of-the-mill family cases. But if you have a complex case or one that goes before a judge, you need an attorney that exudes confidence and can get the judge’s attention and make your side of the case heard. Kelly proved utterly incapable of doing so - to the point that we wish we had hired the opposing attorney. Her lack of ability in front of a judge, her obvious inexperience in cases involving false allegations of abuse where DCS has become involved, and her unwillingness to admit that she was in over her head lead us to strongly recommend against representation from her office for all but the simplest of cases.
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Ashley

star star star star star
06 May, 2021
Kelly and her team are amazing! She helped me with a custody case. She answered all my questions in a timely manner and made sure I was prepared for court and she was very prepared
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Lydia

star star star star star
30 May, 2017
I hired Kelly for custody representation. I put $5,000 retainer which she blew through in several days and I also paid her hrly, which balance was paid in full, on time, by me. She used all my own work, forms, declarations, with nothing new to add to the table. I caught her "dealing" with opposing counsel and didn't want to help me whatsoever. In my opinion, she is only in it for the money and how she can over bill clients. She was dishonest with me and when I questioned her on certain things, she got upset with me and closed herself off. I had to start representing myself, which I absolutely did a spectacular job. Now I have fantastic representation and couldn't be happier Kelly is behind me.
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Top review highlights

Pros
1
Excellent communication and responsiveness, with quick replies to emails and phone calls
“Emails and phone calls were quickly responded to and in stressful situations as this, being given that priority makes a world of a difference in being able to put my concerns to rest.”
2
Knowledgeable and confident representation, providing clear guidance and preparing clients well for court
“Ms. Shaffer made sure I understood the process and provided me with the best way to argue my case. She was confident in the courtroom and argued my case very well.”
3
Compassionate and empathetic approach, providing emotional support during difficult times
“She became my lifeline and provided me with a sense of stability through the toughest time in my life.”
4
Highly professional and well-respected by judges and peers
“Ms. Shaffer is also very courteous and friendly. I felt that I could ask her anything and she would take the time to answer any question I had. She's the best there is!”
Cons
1
Lack of attention to detail and mistakes in handling cases, leading to delays and unsatisfactory outcomes
“She did not do this correctly and that ended up extending the finalization by 6 months. I did not find her professional and felt she lack attention to detail.”
2
Perceived focus on billing and profiting rather than client's best interests
“In my opinion, she is only in it for the money and how she can over bill clients. She was dishonest with me and when I questioned her on certain things, she got upset with me and closed herself off.”
3
Inability to handle complex cases, especially those involving false allegations or DCS involvement
“Her lack of ability in front of a judge, her obvious inexperience in cases involving false allegations of abuse where DCS has become involved, and her unwillingness to admit that she was in over her head lead us to strongly recommend against representation from her office for all but the simplest of cases.”

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