Top review highlights

AI generated excerpts from the customers reviews
Pros
1
Knowledgeable and professional attorneys who are responsive to clients
“Heather Peláez assisted me with a Letter of Demand. She was empathetic to my issue & EXTREMELY knowledgeable. She responded to me very quickly, sometimes immediately when I reached out via email and kept me looped in along the way. Very impressed with her and would 100% use this firm again if needed in the future.”
2
Efficient and transparent in billing and cost
“Monica and her team were amazing help it getting me through a rough divorce dispute. They walked me through the confusing process and were able to resolve the issue in a timely and efficient manner. Their billing/cost was transparent and reasonable.”
3
Provide excellent customer service and a pleasant experience
“This team is so kind and pleasant to work with, from the front desk to everyone on staff! Very clean and efficient. I am so excited about the service they completed for me and will return in the future!”
Cons
1
Lack of clear communication and transparency regarding scope of work and fees
“The fee agreement says one thing (to provide a detailed history of your case) and the attorney says to go over the current order to see if anything else needs to be changed....so I did...and was told this is not what they want. From that point on, everything was backwards and it was all my fault for not asking more questions.”
2
Potentially unethical or unprofessional behavior by some staff members
“Went for free consultation the associate atty rude unprofessional and unethical demanding $500 avoid this firm”

All reviews

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12 Sep, 2024 by Beth t
I had the best experience with Ben! I felt at ease working with him and knew that he would handle things like a rock star. Ben put things into perspective and helped me to see both sides of the story. Thank you for the amount of patience you had with me ! Forever grateful for your help.
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21 Jul, 2024 by Julie adams
I found the process of estate planning to be unbelievably stressful, and I am so grateful I found this place. Matt was wonderful throughout every step, and he has gone above and beyond in helping me. 10/10!
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21 Nov, 2022 by Barry mott
Consummate professionals!
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10 Nov, 2022 by Briana montoya
My initial filing was missing a document and they charged me to correct their mistake. My experience has improved in time working with the firm. And the paralegal who created issues is no longer there.
star star star star star
08 Jul, 2022 by Brooke stein
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Best lawyers in Chandler, AZ

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07 Aug, 2016 by Terry
Francisco and Amelia have been great in helping us transition our estate and future needs from Colorado to Arizona. We were looking for someone and they have provided us with excellent service and response to our needs.
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29 Jul, 2016 by Kenneth
Francisco poured himself in to mine and my children's life during a terrible divorce I was going through. His heart for doing the right thing and helping others is what makes him an amazing attorney! His devotion to my case, literally changed my children's and my life. Francisco is not just a lawyer to me, I consider him a friend!
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28 Jul, 2016 by Tom
Francisco and his team made the process of getting our affairs in order easy and actually fun. The process they use takes into account the needed information, but they go further and help us consider the emotional part of leaving a legacy. Extremely gut wrenching at times, but so worth it! We feel blessed that we found Francisco and that our affairs are in order.
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star star star star star
22 Jun, 2020 by Erin
Thank you Carol for being so responsive and professional throughout my case. I appreciate how you were on top of things and I never had to follow up to make sure you were doing what you said you were going to do. Thank you so much for your hard work and dedication.
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22 Jun, 2020 by Chas
Carol has been invaluable to me and my family in helping us deal with a very difficult family situation. Carol was readily available almost any hour of the day to help with the multiple issues that came up. I would highly recommend Carol as someone who is compassionate, professional, and very knowledgeable.
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18 Jun, 2020 by Anna
Carol has co-ordinated our process of resolving an intestate will for us when our parents passed away. It was a difficult situation . Carol handled each part of the process with expertise and communicated it all to us really well. Our family live in several different countries and she was able to co-ordinate all 16 heirs in a smooth process to settle the estate. I highly recommend her .
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24 Jan, 2021 by Judith
When I first contacted Mark Arnett concerning taking a case against the insurance company for my home, he was considerate, respectful, thorough and from the onset explained what he thought was possible. I previously had approached about 10 other lawyers, who would not take my case. Mr. Arnett greatly reduced my anxiety with his calm manner which was most appreciated and sorely needed. Last week, I received a settlement check and am so grateful for his kindness and exceptional work on my behalf. I hope I never have another situation like that again, however if I do I would definitely hire him and I will recommend him to anyone who needs an attorney with comprehensive insurance law knowledge.
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09 Feb, 2018 by Christopher
Mark is exceptional in every way. He\'s responsive and attentive and its great to have someone like him on my side fighting for me.
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31 Oct, 2017 by Neal
I had been battling my insurance provider for over two years, It was a hopeless fight. Then I found Mark Arnett. With in a few short months my fight was over, thanks to the diligence and professionalism of the Arnett team. I can not thank them enough.
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FAQs
Questions? We have answers

What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Chandler, Arizona?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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