Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Exceptional customer service and communication
“NLG has always had stellar customer service and communication. They always have my back.”
2
Highly professional and knowledgeable team
“Excellent group, very professional and easy to work with, I would highly recommend”
3
Thorough and responsive in handling tax-related matters
“The folks at NLG were amazing. They were so knowledgeable and great at fixing previous filings that were done incorrectly.”
4
Provides valuable information and guidance to clients
“We are enjoying the staff and all the information they provide to help us with our business to make it stronger.”
5
Excellent at tax planning and saving clients money
“Absolutely changed my entire business because I was able to save so much on my returns.”
Cons
1
Lack of responsiveness and support during audits
“However, when I got audited, no responses to emails, no help, and after they said they were working on it, went silent.”
2
Inconsistent quality of service and attention to detail
“It is dissapointing to say that I had to take my business elsewhere due to the new employees they hired lacking attention to detail on many occasions.”

All reviews

star star star star star
12 Sep, 2024 by Ken starks
I have known and/or worked NLG for more than 10 years and they are awesome! I have worked with them along side many of my clients as I finalize residential and commercial loans for my clients - AND I became a client several years ago! They are top notch! 6 STARS!!
star star star star star
07 Aug, 2024 by Ike hardy
star star star star star
21 Jun, 2024 by Erica claycomb
This is one of those firms that does a "bait and switch". I hired them to set up my LLC and they did that, so that's great, but I had additional questions, as it relates to what I paid them to do, to understand it and what my next steps are (like do I have to file something with my local state), with no answers and having to pay an hourly rate to get those questions asked. I will no longer use their services for anything further and wouldn't recommend them to anyone.
star star star star star
12 Mar, 2024 by Annalysa lovos
Excellent legal help; it is so nice to know that I can trust Joan to make sure everything is addressed.
star star star star star
06 Mar, 2024 by Andrew de neef
Joan totally mishandled my case, did not catch vital details that should have been caught in the consultation or earliest days of discovery when the documents were all submitted. She took weeks to respond to my communications at times and made excuses at every communication for her delays. Joan hung up on me when I asked for billing details. I spent over $2,500 and never accomplished a single thing. Not one step of the process. Almost all of my retainer was wasted on responses that had to all be scrapped as they were all written from the wrong perspective because Joan did not properly advise me on essential details of the case. Nothing but confusion and headaches. This was a terrible experience and could not have been any worse from my perspective.
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Best lawyers in Chandler, AZ

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star star star star star
07 Aug, 2016 by Terry
Francisco and Amelia have been great in helping us transition our estate and future needs from Colorado to Arizona. We were looking for someone and they have provided us with excellent service and response to our needs.
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star star star star star
29 Jul, 2016 by Kenneth
Francisco poured himself in to mine and my children's life during a terrible divorce I was going through. His heart for doing the right thing and helping others is what makes him an amazing attorney! His devotion to my case, literally changed my children's and my life. Francisco is not just a lawyer to me, I consider him a friend!
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28 Jul, 2016 by Tom
Francisco and his team made the process of getting our affairs in order easy and actually fun. The process they use takes into account the needed information, but they go further and help us consider the emotional part of leaving a legacy. Extremely gut wrenching at times, but so worth it! We feel blessed that we found Francisco and that our affairs are in order.
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star star star star star
07 Apr, 2016 by Theresa
Jody helped me with my divorce in AZ. I filed as representing "self", and did not receive the complete information a person would have received had they filed with a lawyer representing them. When I was at a complete loss, Jody searched and was able to provide me with all the necessary documents I needed to complete my case. Without her help I would still be wondering what I had to do next. She was willing to go the extra mile for me!
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star star star star star
22 Jun, 2020 by Erin
Thank you Carol for being so responsive and professional throughout my case. I appreciate how you were on top of things and I never had to follow up to make sure you were doing what you said you were going to do. Thank you so much for your hard work and dedication.
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star star star star star
22 Jun, 2020 by Chas
Carol has been invaluable to me and my family in helping us deal with a very difficult family situation. Carol was readily available almost any hour of the day to help with the multiple issues that came up. I would highly recommend Carol as someone who is compassionate, professional, and very knowledgeable.
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star star star star star
18 Jun, 2020 by Anna
Carol has co-ordinated our process of resolving an intestate will for us when our parents passed away. It was a difficult situation . Carol handled each part of the process with expertise and communicated it all to us really well. Our family live in several different countries and she was able to co-ordinate all 16 heirs in a smooth process to settle the estate. I highly recommend her .
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Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
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  • Outside of Their Licensed State:
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It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

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To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
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  • Openness and Honesty:
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