Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Excellent, personalized customer service and communication from the legal team
“Chenique was extremely kind. Her professionalism and willingness to cater to the needs of my situation were beyond amazing. She made things easy for me to comprehend and had answers to any questions that I had.”
2
Highly dedicated and hardworking attorneys who fight for their clients
“Jimmy and his team really showed me that they cared about me and I never felt like a case file. It felt so good to know that Jimmy Cook was fighting for me.”
3
Seamless medical care and treatment coordination for clients
“They also got me set up with some physical therapy to work on some back exercises, stretches, and chiropractic services which were a huge help to my overall mobility.”
4
Transparent and honest communication throughout the legal process
“They were very professional and straightforward about everything even got me an advancement to help me get by in hard times.”
5
Achieving successful outcomes and maximizing client compensation
“The settlement was more than I expected and I am very happy with the outcome and how I was treated during the entire process.”
Cons
1
Occasional communication lapses or delays in response from the legal team
“The communication was great until the end. I had questions about paperwork that was sent to me but I could not get a hold of anyone after the money came in.”
2
Selective case acceptance, may not take on more complicated cases
“Jimmy Cook's ad on TV should say they cherry pick their cases - If you aren't an easy case they turn you down!”

All reviews

star star star star star
13 Sep, 2024 by Toni s
I want to be clear, the 5 stars i chose to grade is specifically for the work of one person only and that’s Chenique Smith! Chenique is the only person in this firm who treated me and my mother with thoughtfulness, professionalism and respect. If the words Cook Law weren’t next to her name i would swear i was dealing with my best friend or a close family member. She definitely made my mother and i feel important. Chenique paid close attention to detail and was timely in her response to our messages while remaining proactive in getting things done, whereas others simply made us feel forgotten. I hope Chenique is paid her worth because she definitely is keeping that office afloat.
star star star star star
28 Aug, 2024 by Shar-day tolliver
I Saw This Law Firm On T.V. And I Gave Them A Phone Call They Services Was Awesome I Spoke With A Very Respectful Woman Who Took On My Case She Introduced Me To Her Team All Of Them Were Fantastic They Handled My Case Conversation Wise Counsel Was On Point Gathered All Details Stood By Me Now I'm Watching Them Fight For Me I Appreciate This Law Firm I Would Recommend It To Anyone Five Stars All The Way They Are Team Players
star star star star star
14 Aug, 2024 by Eden pehota
Let’s be honest. Chenique is such a beautiful soul. I truly felt like I was talking to my big sister. She advocated for me, even though my case was extremely complicated and unique. She made me feel like I’m worth fighting for and genuinely expressed concern to rescue me from this crazy situation I’m in. When I got off the phone with her, my boyfriend asked me if I was talking to my best friend… I told him that I was talking to the firm that was going to represent me for my accident and he was like… “You guys were talking to each other like you had known each other for years! I thought it was your bestie!” So much gratitude for this firm and every person I’ve talked to that’s heard me out and helped me along the way. Thank you so much you guys! I feel lighter knowing I’m in the hands of people that I know are going to do their best. 💜💜
star star star star star
07 Aug, 2024 by David snyder
star star star star star
06 Aug, 2024 by Greer siegel
Thank you! Much appreciated, your services were exactly proportionate to my needs, I feel like I can breathe again.
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
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  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Tempe, Arizona?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
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  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
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  • List of Questions:
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  • Financial Information:
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  • Contact Information:
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  • Personal Identification:
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  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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