Top review highlights

AI generated excerpts from the customers reviews
Pros
1
Provides valuable legal advice and representation for low-income individuals
“They gave me a voice when I had none. Thank you”
2
Helpful and caring staff that are dedicated to assisting clients
“Empathetic and helpful. They gave me a voice when I had none.”
3
Offers free or low-cost legal services based on income level
“If U qualify...You have access to quality legal rep.”
Cons
1
Long wait times and difficulty reaching staff on the phone
“I've been trying to contact them by phone for over a month and they always experiencing a 'high volumen of [calls]' how could that be possible?”
2
Inconsistent quality of service and some staff can be rude or unhelpful
“The receptionist at this place is rude. She miserable there for it reflects on her. She needs to get another job.”
3
Limited scope of services and inability to help with certain legal issues
“Needs Services to be more Accurate!”

All reviews

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30 Aug, 2024 by Odalis garcia
so do you guys never answer the phone! i been calling and calling and it just says theres no one available then hangs up!
star star star star star
30 Aug, 2024 by Vanessa vega
Very unprofessional!!! by the time I finally got through the lady just kept talking and would not let me explain my situation . she kept going on about different situations by the time I was able to get in two words then she finally stopped and said that my situation was different than what she had been explaining. If she would have given me 2 minutes to explain and if she would have listened to what I was needing help with instead of wanting to talk the whole time maybe she could’ve been more helpful and informative. Overall Not very happy with the service especially when we’re not able to come in . And then having to call consistently and repeatedly because you get hung up on after 15 minutes! It’s very unprofessional and seems like they’re doing that on purpose because no one wants to help the less fortunate Just my opinion I would have given one star, but she did at least give me some information that I was able to work with and was able to figure it out on my own. But that wasn’t the help I was expecting
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17 Aug, 2024 by Rich brooks
Never responded. The Nazis would be proud of their apathy!
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22 Jul, 2024 by Bridget carney
Not very helpful on a personal level. No one in office but one other consumer. Greeter says to call and make appt. Don't know why she couldn't make appr. Specialization to make an appt? I hope not. The info I found on web was exactly the same. Seems like there's either no lawyers to help or there is a HUGE disconnect.
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10 Jul, 2024 by Donyill smith
I reached out to Southern Arizona Legal Aid on April 24, and by July 1, my case was set aside, and I was granted a Certificate of Second Chance. This experience has been transformative for me. I have shown commitment to improving my life, taking responsibility for my actions, and moving forward positively. With the support of an incredibly efficient and supportive attorney, I now have a clearer path to better job opportunities and housing. Devyn is who I worked with.
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star star star star star
25 Jul, 2015 by Anonymous
We hired Mr. McFadden for a child court case. We reside out of state, so finding an attorney to represent us was initially very difficult. The first time I spoke with Mr. McFadden, I knew he was the attorney for us. He was always very responsive and readily available to talk to. He helped ease our anxiety and concern and knew the law extremely well. He was knowledgeable and fought hard for us. He made suggestions and helped us understand Arizona law. He was wonderful in court and we are so very happy with the outcome. We now have much more parenting time with our children and the other parent is now more cooperative. We have Mr. McFadden and the judge to thank for that. If we need a lawyer in Arizona in the future, we will definitely be going back to Mr. McFadden. He can be very blunt at times, but in my opinion, that was what was needed. He holds nothing back and is aggressive in the courtroom. He is exactly what we needed.
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star star star star star
05 Mar, 2024 by Annette hasten
Awesome folks. So very helpful and very concerned for their customers. I will continue to use them until the day one of us is dead.
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star star star star star
01 Jul, 2020 by Anonymous
Jacque Mingle beautifully carried through on multiple aspects of her training, as exemplified through her professional expertises: She was instrumental in overseeing the Guardianship Case on behalf of my ill, age-advanced mother (Alzheimer's), where concepts of elder law were at play, forefront and center. Because a contested, complicated Trust was involved, Jacque Mingle's Estate Planning background became invaluable. I would bet that Jacque Mingle has pretty much seen it all. (And she's so humble that, for the longest time, I thought that her specialty only allowed for her to handle Guardianship cases.) Later in the process, when I was erroneously, anonymously accused of elder abuse, much of it related to family dynamics and greed, Jacque Mingle stepped forward with patience and support, quietly leading the way to better days to come. Though Jacque Mingle changed law offices during this lengthy journey, she never missed a beat and kept her eyes on the tasks at hand. Not once did I feel that her personal/professional life had been disrupted during her move toward becoming a Partner, or while changing office locations, coincidentally during the time of Coronavirus... I cannot thank Jacque Mingle enough for always staying on target, while sometimes having to tirelessly engage in job requirements (evenings, laboring from home), particularly when there were time crunches. Jacque Mingle reached out with a kind heart, and was empathetic. She's humble and brilliant, so does not focus on her own star having to shine. I could count on Jacque Mingle's guidance, coupled with her integrity and strong work ethic--she helped me to move this case from a basic nightmare (after my mother fearfully bit a policeman on a hot summer day) to a workable solution, all tailored to my Mom's best interests. Since we live overseas, and have advocated for my mother's long-term best care and considerations, I could never thank Jacque Mingle enough for following through on everything, and then some, which we had discussed during our first consultation together. It's amazing how this all played out: I had contacted my mother's Scottsdale attorney for a referral, after which I ended up seeking counsel in Tucson from a complete stranger, who ended up becoming my new best friend, if even for a relatively short while (roughly 18 months). Should we ever need any further assistance down the road, Jacque Mingle would still be my first choice for legal needs. Jacque Mingle has allowed us to move forward from some very dark days, and she helped us to focus on the rays of sunshine at the end of a cold, narrow tunnel. I will be forever grateful to Jacque Mingle for doing everything right to have thus earned my respect. Jacque Mingle is a great asset to any appropriate legal situation, especially when personal strength, perseverance, and a warm smile are desperately needed in a timely manner. She's a good investment of one's time, energy, funds. Having survived numerous disappointments during the past couple of years, I can honestly say that Jacque Mingle is a positive constant in Tucson, Arizona, who still remains. Thank you, Jacque, for being able to balance your professionalism with your humanity.
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star star star star star
10 Oct, 2024 by Alex
The Moss Law Firm is probably the most competent Law Firm that we have delt with of all my adult life! Our son was looking at horrific time on Probation not to mention Jail time. Miss Moss was able to have my son’s 1st plea removed and change it to 4 years of Probation; two of those years would be stringent, but after the two years was able to have the Judge review the case and have him placed on a much less stringent Probation. This attorney cares about her clients! And will work hard to have the best possible outcome for her clients! As far as our family is concerned, we could not be happier considering the circumstances. Sincerely, Alex G.
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09 Aug, 2024 by Nathan ransom
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26 Jul, 2024 by Barbara s
I have been consistently impressed with Joel Chorny as a lawyer and a person. He is always willing to help, explains himself clearly, and is patient. I appreciate Joel's commitment and dedication to the law and our community.
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FAQs
Questions? We have answers

What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Tucson, Arizona?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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