Reviews

Easy to deal with..They were more than helpful..

They are attentive, efficient, they give their best and you feel like family and trustworthy.

4/11/2024 update: Personally I made sure both my cases get transferred to another law firm. Although I am not satisfied with their lack of professionalism after my case manager Jennifer left, I do have to say when she was here it was good! After putting this review up and filing a complaint to Juliana’s supervisor, she was still on my case which I was not happy about. Juliana used to be Jennifer’s assistant and she was good but I don’t know what happened once she got promoted. Aside from this Bibi did take over as my new case manager although Juliana was still part of my case team. Bibi was so attentive and on top of it things which I do appreciate and attorney Dan was very helpful and informative towards the end. Update 02/02/2024: Bibi became my new case lead, I was transferred to her without my knowledge. However, she did give me a call to make me aware of the change. Juliana does still work there so not sure if she dismissed my case under her care or I was transferred since I wasn’t satisfied with her service (details below). Bibi so far is doing a great job! She is on top of my case and if she doesn’t have an answer to my questions, she asks her upper management or has the attorney call me. Attorney actually called! All my questions and concerns have been answered so far. Bibi does call back when she says that she’s going to call back and gets back to me if I am not able to reach here. I have been set up to my doctor’s appt and am fully aware with detail of my case. Randy has also reached out and heard me out. I made him aware of how I felt and let him know that the service has gone down hill recently and how frustrated I felt. I am actually glad he reached out because what if my experience didn’t change? At least I would be able to speak to someone and let him know how my experience has gone downhill. Slowly things are going back uphill. My rating went from 1/5 to 2/5. I’ll update as my case moves on. ~January 27, 2024 I have two cases with them. The first one was in 2021 and barely now they’re finalizing stuff. The second one was in 2022, currently waiting to schedule appts after seeing the doctor which took 1 year for them to schedule him with me. It took more than 6 months to get an MRI that doctor’s been requesting to get done. If I don’t call continuously then my case doesn’t move forward and I don’t know anything about my cases. After Jennifer left things did go downhill. Juliana has taken over my case, she was doing a great job at first but then she stopped answering my phone calls or calling me back. I got passed on to her supposed assistant who is a male (I forgot his name) and he was extremely rude to me. He made it seem like I was in the wrong and that I’m exaggerating. I had to report my case lead Juliana to her supervisor so my case could continue moving forward and obtaining more details on it. When speaking to her supervisor Veronica A my case finally began to move forward which was great. However, now that I saw the doctor, I haven’t received a call from them to continue the next steps. I did call them three days after my appointment to let them know I had seeing doctor and what he requested, Veronica let me know that they’ll call once they get the paperwork which should take a week. It’s been almost two weeks and nothing. I called and no one answered. I’m really disappointed how things have turned out with this company and the lack of care with my cases. I’m sure they won’t mind taking the compensation percentage in seconds for taking on my case, but to get back to me and take care of my case, pain and complaints takes months. They’re not serious.

Mi caso duro mas d lo esperado. Pero gracias a la ayuda de Angie e Isaura, que se comportaron muy profesionales de buen caracter con mucha amabilidad, me senti tranquila. Se que estaba en buenas manos. Muchas gracias.

I was unemployed due to illness, therefore I turned to their knowledge in a time of need. My application for unemployment benefits was handled by the staff, who also gave me step-by-step instructions. They helped me at a really difficult time, and I am very appreciative of their expertise and support.

These lawyers helped me out the most, they always made sure I was okay during my tough times while also helping me with my settlement. I was recommended this service by a good friend of mine and i can't thank them enough for the help. I would definitely recommend them for any sort of help they also helped me through the whole process.

The entire staff at Rafii & associates is attentive , compassionate and amazing. Thank you for all your help

Gracias por ponerse en contacto conmigo. Muchas gracias por su amabilidad sobre mi caso

Muy buenos abogados excelentes servicio que muy contenta con su ayuda gracias A su equipo de trabajo Raffi

I can’t say enough about how much Emily helped me through my divorce. I was married for over 25 years and was terrified about what would happen to my house, my retirement, etc. She was a calming force during this process which gave me great peace of mind. She explained to me exactly what I was entitled to and answered all my questions. She really knows the law and I felt a lot better each time I talked to her. Divorce is an expensive process but she advised me on ways to keep my billable hours down which I really appreciated. Although her job is to get the best settlement for her clients, she listened to what I wanted and helped me go through my divorce with dignity and in a way I felt proud of. In the end I got much more than I thought I would thanks to Emily. She is tough, but she won’t make your compromise your principles to get what you want.

The Law Firm is always hand on and ready to answer my questions, they are always willing to help and go the extra mile to make sure my needs are met.