Reviews

The assistant is no help, she has a very bad attitude and I have to do my own foot work to take care of my case.

I'm going through a horrible experience with this law office. It's been a constant struggle in getting in contact with Gary. His receptionist was very rude with me. And I feel so neglected throughout this whole process. I can never get Gary over the phone. He was supposed to find a way to get me an advance and he never did. There is no support with this office at all...smh. :(

Their care & concern overwhelmed me,I had a case that lasted 15 yrs. Derek & Gary handled my situation so professionally.

Very unprofessional office; horrible communication and customer service regarding the case. I will be seeking help elsewhere due to the fact that there has been no face-to-face contact with any attorney whatsoever. The clerks seem to be the only ones handling the case- who make it impossible to get in contact with Gary A. Jackson (who is "handling" the case). Gary never seems to be in the office; his clerks informed me that he works from home and can only see him by appointment. About a week later I called to make an appointment with Gary but his clerk Veronica mentioned he was out on vacation and would not be back for another week. I did not mind and asked to make an appointment at his earliest convenience; however, the clerk Veronica said the office calendar clerk was out for lunch and would give me a call back- I never got a call back. Last but not least, they demonstrate their lack of effort in a letter about the case in which the misspelled the word "Coompany". Thank you The Law Offices of Jackson & Jackson, but no thank you.