Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Highly knowledgeable and experienced in handling sensitive and severe cases
“He is extremely knowledgeable and was always there whenever I had any questions regarding my case.”
2
Provides personalized and compassionate service
“He is very personable and trustworthy and I knew he had my best interests at heart.”
3
Effective communication and strong advocacy skills
“Torsten's effective communication and assertive support gave me peace of mind.”
4
Achieves optimal outcomes for clients
“He handled my case with professionalism and control as well as compassion. He has proven successes in these types of cases and added to that success by achieving the most optimal outcome for my case as well.”
5
Genuinely cares about helping people
“It is also a pleasure to work with someone who genuinely loves what he does and enjoys helping people...that to me is a BIG plus.”
Cons
As a result of the analysis of reviews about this lawyer, no significant cons were found.

All reviews

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24 Nov, 2015 by Garrett
I was involved in a traffic collision that left me with debilitating injuries. I had multiple injuries that were preventing me from living my life and maintaining my responsibilities. I was very overwhelmed by my injuries and my situation. Enter Torsten. I met Torsten and his associates through a friend of a friend and word of mouth advertising. I explained my situation, and he was very supportive and reassuring from the inception of our professional relationship. Torsten ensured I was comfortable with the process by answering all of my questions and explaining the process, including when I would call him out of the blue when i was freaking out. Torsten and his team blew my expectations out of the water with their professionalism, competence and quality of service. I was initially surprised by the amount of time Torsten and his partner spent with me. He didn't contact me through an assistant. Instead, Torsten and his parner worked with me directly, and that was the standard throughout the process. The process was three years of medical treatment and constant stress. I had no idea how to manage my stress and anxiety, but Torsten's effective communication and assertive support gave me peace of mind. In a time of pain, disability, confusion, stress, frustration, and fear of the unknown, I had confidence that everything was going to work out because of the time and effort Torsten and company invested in my case and recovery. Not only did he provide exceptional quality of service, he also ensured I received exceptional quality of care from other contacts involved in my recovery. Thanks to Torsten and his partner, I'm anticipating a full recovery. I also received more than enough compensation to cover all expenses from my incurred costs including imaging, physical therapy, surgery, and more therapy. Torsten delivered! I hope I never have to endure anything like the traffic collision again, but if I do (and if any of my contacts do) I know exactly who to call (or refer my contacts to).
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13 Feb, 2015 by Dorian
I feel very lucky to have been recommended to Torsten Bassell. When faced with personal tragedy and an overwhelming loss it is difficult to have the energy and know-how to navigate through legal action as well. My case had the additional challenge of working with estranged family members and their counsel. I wanted to make sure my voice was heard and my interests were upheld. Torsten put me at ease immediately. He is very personable and trustworthy and I knew he had my best interests at heart. Mr. Bassell provided the interface and worked well with the other counsel. He handled my case with professionalism and control as well as compassion. He has proven successes in these types of cases and added to that success by achieving the most optimal outcome for my case as well.
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30 Dec, 2014 by Peter
I was in an accident a few years back and got badly injured. Unfortunately, I made the silly decision of handling my claim with the insurance company myself at first. After the insurance company strung me along for months though, I decided to hire a lawyer and I asked a friend if he knew anybody good. He recommended Torsten and Nicole, who had helped my friend out in the past. When I called Torsten and Nicole, I wasn't sure what I'd be getting into. I'd never had a lawyer before, but they talked to me about my case on the phone and then we met in person and I felt at ease. They never pushed me to do anything and were happy to meet with me to discuss my case whether I hired them or not. Of course, I ended up retaining them, and I couldn't be happier. Nicole and Torsten worked so hard for me on my case and ended up filing a lawsuit and battling with the insurance company for about a year in court. Along the way, the insurance company kept tossing BS offers at us and I was getting really frustrated with the entire process. It seemed that the insurance company would never pay me what I deserved. But Torsten and Nicole kept assuring me that the insurance company would come up with more money and that this was just the game they always played with people's lives. It turns out, they were right. After pushing and pushing through the lawsuit, the insurance company finally gave in and offered me a great settlement a few weeks before trial just as Torsten and Nicole predicted. Obviously, I'm happy that I got the money I deserved. But I was even happier with who got me the money. Torsten and Nicole were not just my lawyers. They were my friends. They took the time to listen to me and understand my problems and they stood up for me until the end. There were ups and downs for me emotionally throughout the process, and if it weren't for them, I'd probably have broken down completely and taken one of the insurance company's BS offers. In the end, I know I got what I deserved because of Nicole and Torsten. They are wonderful people and made me feel confident that I had great attorneys in my corner.
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30 Mar, 2014 by Anonymous
Called his office in regards to being represented. Spoke to a gentleman who took information and said he would review with the attorney and contact me back. After days passed I called and left messages and they never had the courtesy to call me back. I attempted numerous times and left messages with no luck. If they are unable or unwilling to take a case it is good customer service to inform the individual.
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31 Jan, 2012 by Cd
Mr. Bassel handled a car accident case for me 2 years ago with great success. The case ended up going to trial and his ability to present our case successfully against the team of attorneys for the insurance company was very impressive. I went right back to him a few months ago when I was the victim of a hit and run. Both times he was extremely attentive and helpfull and really seemed to have my best interests in mind. He was honest and forthcoming and I felt very well taken care of. In my line of work, I have a lot of contact with attorneys and Mr. Bassell was not at all challenging or pompous which many attorneys unfotunately are.
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19 Jul, 2021 by John dc
I found Atty. Alix on google and just tried to inquire about my immigration status. She was very helpful as she tried to explain everything to me that is accordance to the law and her experience as an immigration attorney. It gave me a breather because I can totally depend on her guidance and expertise and not to merely depend on hearsays or what we read on the internet. I highly recommend this attorney as she is very prompt and respond quickly on emails. I wish her more luck and success!
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12 Jul, 2021 by Mike
Alix is a brilliant attorney, she went beyond her requirements and responsibilities in order to help me get my green card. Alix is accommodating, she responds to emails and phone calls almost immediately and her fees are very reasonable. I highly recommend her !
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07 Jul, 2021 by Mario
Had a couple of detailed questions regarding my potential US residency, my visa status and immigration in more general terms. Alix was very competent and answered all of them to my full satisfaction in detail.
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14 Dec, 2009 by Ron afek
Very professional and courteous. It was a long process, but we are very satisfied with the results.
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02 Jan, 2024 by Anonymous
From the first call with Anna, I felt supported and heard, which was important to me given the nature of my case. Anna was realistic and honest in providing her opinion, while still maintaining empathy and taking great care to make sure my asks were represented. She navigated my case meticulously, and I felt empowered to have someone of her calibre by my side. As a young person with no experience, Anna spent many phone calls working through questions I had and explaining the nuances of different elements I was confused about. She always had suggestions and explanations which I appreciated, and helped me understand the rhythm of the process. We were able to reach a speedy conclusion and I am so grateful to have found such a wonderful attorney despite the circumstances that led me to her!
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25 Sep, 2023 by Anonymous
I can't express enough how grateful I am for Anna. Her extensive knowledge and compassion were evident throughout my case— she guided me through every step of the legal process, making sure I understood my rights and options, and made me feel truly cared for during a challenging time. What sets Anna apart from other lawyers? Her commitment to achieving the best possible outcome. She went above and beyond, tirelessly fighting for my rights and kept me informed about the progress of my case. She’s an excellent communicator, and always picked up the phone to my questions and concerns. Her professionalism and accessibility gave me confidence. Thanks to Anna, I am happy with how my case was resolved. Her dedication and integrity were integral to helping me find peace and justice. If you are in need of legal representation, I wholeheartedly recommend Anna Hall Levine-Gronningsater.
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18 Aug, 2023 by Catherine
In addition to being exceptional at her job and incredibly professional, Anna handled my case with great empathy and patience. I'm sure a lot of the people she represents come into the situation with a lot of stress and anxiety - I sure did. She walked me through the process, laid out my options, and answered every single one of my questions with zero judgement. It's been an interesting "silver lining" to have such delightful interactions with Anna in the midst of all of this. Having Anna advocate for me brought so much peace into my life during a time of stress and I can't recommend her enough. Thank you again for your expertise and time!
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FAQs
Questions? We have answers

What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Los Angeles, California?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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