Lawyers map
Reviews
Top review highlights
Pros
1
Knowledgeable, empathetic, and supportive staff who listen carefully to clients' needs and provide personalized guidance
“Rafaela was so professional and supportive and took the time to refer me to an attorney in my area. Thank you!”
2
Prompt and efficient service, with referrals provided within a short timeframe
“I did wait on hold fo”
3
Diverse panel of attorneys with expertise in various legal areas, allowing the service to match clients with the appropriate specialist
“Rafaela Taylor referred me to the perfect attorney for my case. I can't thank her enough for her knowledge and expertise.”
4
Bilingual support and accommodations for non-English speaking clients
“They helped me find the lawyer I wanted even though I didn't really know the language.”
5
Genuine care and commitment to helping clients navigate complex legal matters
“I was in need of assistance but did not quite know what I needed, I was referred to give a call to the LA Bar Association. Upon calling I was transferred to Sofia, not exactly sure of what I needed Sofia calmly asked me what happened? I explained what my situation was and Sofia listened carefully and provided me two phone numbers to call.”
Cons
1
Inconsistent responsiveness, with some clients reporting difficulty reaching the service or receiving timely callbacks
“I called earlier this morning about a very stressful situation with my landlord. I spoke to Sophia (S.D. are her initials) She was awesome! Very helpful. Her demeanor helped me to calm down myself. She was wonderful. Polite, calm, nice and very helpful.”
2
Potential for referrals to attorneys with mixed reviews or questionable qualifications
“I have it a five because I spent 2 hours calling and was given a run around after waiting too long on hold. This call with Oscar of course I waited on hold very understandable but when I talked to him he was able to understand my needs and process the referral system and designated a Lawyer. Very efficient and professional. Thank you!”
3
Lack of transparency or follow-up in some cases, leading to frustration for clients
“Terrible service I called at least 2 months ago to retain them they keep promising to call back never did they are either too busy which I doubt or just do not care either way it's not a firm I would trust to represent me or my family”
