Reviews

Malcolm Ruthven was recommended to me by a Bankruptcy Clinic in Marin County. Although it took many months to gather all the information needed to file for bankruptcy, he was extremely patient and encouraging. Even when he had not heard from me in months, he allowed me to refer creditors to him, which stopped the phone calls and threatening letters. He made the entire process far easier with his professionalism and understanding. I now feel I have a new start after extremely trying circumstances.

My wife and I had hit rock bottom. Our credit was ruined, our debt nearly $1 million and we were more than a year behind on every credit card and loan payment. Collection agencies were calling every day. We had been in survival mode for way too long and needed a solution. Considering bankruptcy was a tough choice for us but we had no alternative. I recall my first conversation with Malcolm. He took a cold call from me, yet spent about hour (at no charge) explaining the process and totally put me at ease that I was in good hands. I liked and trusted him instantly. I've worked with attorneys before and the stereotype is usually true. They're expensive, unresponsive and just don't care. You’re just a case number. Not Malcolm. When it came time to fill out paperwork I had numerous questions, which Malcolm answered promptly over email -- even on a Friday evening and over weekends. I was impressed. He was consistent in his level of service, continuing to provide guidance and expertise promptly throughout the whole process. My wife and I truly enjoyed working with Malcolm. He sent us emails reminding us of deadlines and things we needed to do, such as complete credit counseling, and he was on time to and prepared for every meeting. We always felt as though he truly cared about our case and about us. And to our surprise he even mailed us a book about famous people who had filed bankruptcy. That book truly gave us a good perspective and made us feel good about our decision and our future. I highly recommend Malcolm to anyone who wants a thoughtful, responsive and genuine attorney. I feel as though he gave my wife and I our lives back, and we are beginning to live again. Thank you, Malcolm.