Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Highly knowledgeable, strategic, and effective lawyer who achieves successful outcomes for clients
“Tracey is the real deal. She did some amazing work in 'break neck' time!”
2
Compassionate, understanding, and dedicated to her clients' best interests
“Compassionate and understanding are words that best fit Tracey and her dealing with my case.”
3
Adept at navigating the legal system and court proceedings, earning credibility with judges
“Tracey's demeanor, professionalism and expertise in court were phenomenal and she instantly earned credibility in front of the judge.”
4
Provides personalized attention and goes above and beyond to help clients
“Tracey and her assistant, Channy, took on my case when I was in a dire and desperate situation and showed so much understanding, patience and competence.”
5
Transparent and honest in her communication with clients
“Tracey charged me less money than she said she would, she accomplished everything she said she would try to accomplish for me and more, and she did not lie to me a single time or mislead me in any way.”
Cons
1
Lack of responsiveness and communication with clients in some cases
“I have sent her personal emails, called her several times, spoke with her assistants and asked for her to get back to me, she never did.”
2
Potential inconsistency in the quality of service and outcomes
“Have a clue. Say no to Cruz!!”

All reviews

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19 Jan, 2022 by Maya
Tracey and her team are extremely dedicated, compassionate and professional! I feel like a struck the jackpot when I hired her! She and her assistant, Channy, took on my case when I was in a dire and desperate situation and showed so much understanding, patience and competence. Through a long process with many hearings, they navigated through a complex family law case and a restraining order with multiple witnesses and evidence. Tracey’s demeanor, professionalism and expertise in court were phenomenal and she instantly earned credibility in front of the judge. She knows her job so well and is incredibly in tune with the intricacies and nuances of the laws and the California judicial system. She was always honest with me and laid our realistic expectations without sugar coating anything. She and her team often worked late nights and weekends to prepare for my case and were there for me professionally and personally. We won the case and through her commitment and hard work I was able to keep my children safe. I couldn’t recommend her enough!!!
star star star star star
09 Jun, 2021 by Anonymous
I loved her and her team! They were so professional and kind. She helped me navigate the waters of a very nasty divorce. I kept my house and now I have a new boyfriend. Life is great.
star star star star star
15 Jul, 2019 by Anna
I was dreading the legal process and fighting my husband over our money and our children. He had threatened to take custody away and leave me in the worst place he possibly could, financially. I didn’t care about our material things but I did care about our children. Tracey sat down with me and explained the court process, the laws, and the realities of what to expect. She worked to get my case ready for court and she knew just what I needed to do. She advised me about a fair settlement and not to give up more than I wanted to simply out of fear. Looking back, I’m glad I didn’t because I deserved my fair share of our assets and I am glad that I stood firm. Tracey writes beautifully and expressed my points in court perfectly. When we were in court, she was confident and polished. She is definitely the epitome of a professional and experienced lady lawyer. She’s a fighter dressed up in a suit and pearls and all, but she will fight for you. I could not be happier with how she handled my case — give her a try you won’t be sorry!
star star star star star
08 Nov, 2015 by Aaron
Tracey Cruz is an atypical attorney in every respect. She charged me less money than she said she would, she accomplished everything she said she would try to accomplish for me and more, and she did not lie to me a single time or mislead me in any way. Additionally, she genuinely cared what was going to happen to me and made sure nothing bad happened to me. She is a very capable attorney and always employs an excellent staff, which is a great testament to her. I have been a client over the past 4 years, and she has always maintained employees who know what they are doing, care about you and your case, and are quick and attentive. Most recently, Morgan Hoover has gone above and beyond to help me. I currently live in Los Angeles where the police arguably have a less than exemplary reputation. Believe me, the Santa Barbara police are even more corrupt and motivated by money. Just Google Kasi Beutel if you are naeive enough to doubt that for a second. Add this to the fact that most attorneys in Santa Barbara are very subpar in ability, will lie to you, and don't care. Don't mess around with your life, do your research and hire Tracey Cruz.
star star star star star
27 Oct, 2014 by Anonymous
I recently hired Tracey Cruz to represent me in a DUI case. The CHP arrested me while I was parked in an empty parking lot on an early Sunday evening. The Officer drove up next to my window and told me he was investigating a report of a stolen vehicle in the area and noticed that I was not parked between the marked parking spaces! Tracey went out of her way to get the CHP video, the Dispatch tapes and I met her in the Parking lot to film a defense video showing the clearly unmarked parking spaces where I was contacted. Tracey went to the prosecuting attorney with all of the information. She was also able to show the Officers probable cause was sketchy at best. The BOL for the stolen car was a red older model truck. I was parked in a newer Black SUV. Tracey also discovered the CHP dispatch canceled the BOL approximately 5 minutes before contacting me. Tracey went to the Prosecutor with the information and the prosecuting DA offered an agreeable settlement! Tracey really took a personal interest in my case and went out of her way to save me a lot of money and headaches!
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star star star star star
26 Aug, 2024 by Carl hamilton
Robert and his team has successfully advised me since 2012. They are hands down the best legal team I have worked with. When you face a legal issue that can have serious impact on your future, you want Robert in your corner. Robert is very sharp, calm and collected and will explain the situation you are facing in a way that you understand. And let me also give praise to his legal team! They are super responsive and friendly! 10/10!
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star star star star star
02 Jan, 2024 by Michael
Russel helped me so much through my case, he explained all the details and helped me understand what steps I had to do. He always kept me informed about new details and of I ever had a question he was easy to get a hold of. Couldn't have gotten through my case without him.
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star star star star star
22 Jul, 2023 by Nicky warson
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star star star star star
06 Nov, 2023 by Kristina
I can’t say enough good things about Julian. He easily translates the legaleze for us layman to understand and does so without being at all condescending or impatient. He is quick to respond and does a great job managing expectations. I never worry about contracts knowing I’ve got him in my corner.
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star star star star star
06 Nov, 2023 by Arshia
Julian assisted my team and I through IP issues with a university. He helped us understand our position, the university’s position, and how to best move forewords. I appreciated his conviction, clarity in communication, and resolve.
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star star star star star
26 Aug, 2024 by John b
Very good lawyer. He knows his stuff and is very easy to talk to and understand. If you need a lawyer. You should call him
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star star star star star
05 Nov, 2021 by Ray tischer dma
When I first started inquiring about lawyers, Attorney Robert Landheer's name emerged immediately. Several other lawyers highly recommended him, including my personal family lawyer, close friends who knew of him, and especially one very very close friend with whom I have composed and performed music for many many years. From my first meeting with Robert, he was kind, caring and listened with great detail. As a recording musician for over 40 years, I easily recognized a professional. Robert Landheer Esq. is one of the most caring, intelligent, and superlative professionals that I have ever encountered. Additionally, his assistant, attorney Keiran Schwoerke, with whom I have net several times in person and by phone, had exemplified the highest standards of professionalism through his acute awareness of details, his highly personable demeanor, and lastly, through his immediate responsiveness to all my needs. I would recommend with no reservation and total confidence, Attorney Robert Landheer, his assistant attorney Keiran Schwoerke and his entire staff. Thank you very much for everything. Ray
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star star star star star
15 Apr, 2019 by Anonymous
Robert and his team helped me to navigate a complex criminal case that spanned many months and involved multiple law enforcement agencies. Robert’s experience, talent, and expertise were instrumental in securing a favorable resolution. I was constantly impressed by the positive interactions he had with everyone involved in the legal process. It is no surprise to me that Robert is so well respected by law enforcement, prosecutors, and fellow attorneys. I appreciated Robert’s honesty and straightforward communication. He was clear with me at all times regarding the status of the case, the path forward, and the possible outcomes. Additionally, he treated me with a level of respect and compassion that helped me to feel at ease despite the seriousness of the situation. Robert’s patient approach and strategic thinking allowed him to resolve my case in a manner that was far better than I had thought possible. It was a pleasure working with Robert, Russel, and Keiran. I cannot thank them enough for their tireless efforts on my behalf and I highly recommend you seek their expert guidance if facing criminal charges.
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Santa Barbara, California?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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