Reviews

Same story as the others. Tried to cancel before the trial was up. Didn’t realize there was a 2nd page where you had to confirm again. Discovered a $49.99 charge on my account. Emailed and asked for a refund since I hadn’t used their service since the first day of the trial. They told me no refund. Case closed. Find a different website for your legal documents.

DO NOT USE OR WORK WITH THESE PEOPLE!!!!!!! THEY ARE SCAMMERS! DO NOT USE THEM FOR ANY SERVICES WHAT SO EVER! STOLE MY MONEY AND TOLD ME THEY WERE STARTING MY LLC JUST FOR THEM NOT TOO

I've canceled twice and they continue to bill me. Worst “free trial” EVER! If I could give negative stars or zero I would.

As every other review this company continues to charge after cancellation of the free trial. I have to now instigate a chargeback with my CC company against them. Don’t bother with the support it’s non existent. -5 stars. Do not sign up for a free trial go elsewhere.

The notary agent was completely rude. She asked for changes on a document and I asked if I do it with her online or sign up again. She said, I just told you what changes to make. I said ok and she hung up. Very unprofessional.

A lot of free trials are a pain to cancel but these folks are the worst. Their website is down, so can't do it online, and when I called them, it just goes straight to vm....absolutely terrible

Terrible service. They couldn't create a simple Quit Claim Deed in another state. The document I received was generic and not usable. When I explained all the problems with the document and asked for a refund they basically said "you got what you paid for, no refund." I used another service and received a perfect legal document. I will never use this service again.

Signed up for the 7 day free trial subscription, and attempted to cancel before the 7 days were up. Unbeknownst to me, the cancellation didnt go through and I was charged on the 8th day for a months subscription. I called and emailed to try and receive a refund, and was unsuccessful. Very poor customer service, as they were unwilling to hear me out or understand my situation. I would highly suggest finding another company to use if services are needed. My biggest fault in all of this was not yielding to the poor ratings they already have. They claimed they sent me an email regarding the subscription about to start after the 7 days was up, and that was a lie, I received nothing.

It says seven day free trial, but even after you cancel it, they still charge you and continue to do so.

I love LawDepot! I rent a condo seasonally and have been able to create all the documents I need here. Easy too!

Scam