Top review highlights

AI generated excerpts from the customers reviews
See more
Pros
1
Exceptional legal expertise and knowledge
“She really knows her stuff and anything she doesn't remember off the top of her head she is great at finding the actual code sections explaining it.”
2
Strong communication and client-centric approach
“She also answers all of my silly questions (some multiple times!) and is not arrogant or condescending when explaining things I need to know!”
3
Diligent and thorough in case preparation
“She was meticulous in every aspect of representing me, understood the emotional effects on me, and the Judge's ruling was consistent with the true facts of the matter, all brought forward by my wonderful attorney.”
4
Fearless in pursuing the best outcome for clients
“Carolyn Cain is that rare attorney who is fearless in pursuing equity for her client.”
5
Excellent track record of favorable outcomes
“She wins!”
Cons
1
Potentially high legal fees
“She cost me a lot more money than I could afford.”
2
Lack of familiarity with specific legal areas
“She wasn't familiar with a lot of the rules and codes that are to be followed in probate court.”
3
Occasional issues with communication and client relations
“She expressed annoyance that I did not currently work and seemed to look down on me for it.”

All reviews

star star star star star
18 Jan, 2023 by Anonymous
Unfortunately, I came to this conclusion too far along in my case to do anything about it. She expressed annoyance that I did not currently work and seemed to look down on me for it. Money was not an issue for me and it seems she sensed that. I’m currently investigating her billing practices for my case. No, I did not prevail and it has cost me a lot. I did not feel like she was on my side and I felt patronized by her in court. I have little confidence in these reviews. I did my homework and thought I was making the right choice by hiring her. I am totally disillusioned by the whole court process now.
star star star star star
29 Jun, 2020 by Anonymous
Who does that? Her assistant at the time, a guy, showed up at court in her place. I was NOT informed nor did I approve. He wasn’t up to par with my case and the opposing attorneys railroaded him. I felt like a fool and the judge didn’t appear too pleased either. It was humiliating and disrespectful. How do you avoid hiring an attorney like this? How was I supposed to know?
star star star star star
24 Apr, 2019 by Michele
I think I know who posted the 12/17/2017 review, and they didn't hire Carolyn Cain - I did. After years of having a do-nothing attorney for an incredibly complicated case and multiple attempts to wrest free of that one, Carolyn Cain took me on and within days Carolyn got me out of a serious fix and within months we were all caught up. I think the 12.17.17 reviewer actually wanted me to fail, and Carolyn definitely mucked up those plans!
star star star star star
17 Dec, 2017 by Anonymous
I think that there are much more experienced attorneys available for hire in her field. She did not follow up with me. She did not answer salient questions I had. In the end, she dropped the ball most every single time. Further, her answers to questions were very insufficient and caused me to have to ask same questions over and over. I do not recommend.
star star star star star
17 Nov, 2017 by Stephanie
I was not impressed with the work Carolyn did for me. She cost me a lot more money than I could afford. Didn't get much done in the way of settling matters. She actually stirred up more problems and the opposing side ended up taking me to the cleaners. She thought she could outsmart them and they called her out and it just made things worse for me in the long run. I would not reccomend her unless you want someone with shady practices working for you
See more

Best lawyers in Walnut Creek, CA

See more
star star star star star
16 Jan, 2013 by Rick
John is by far one of the most trusted attorneys I've worked with both professionally and personally. He walked us through each phase of our Will and Estate Planning and personally delivered our final documents to go over each and every step so my wife and I understood.
Read more Avvo
See more
star star star star star
24 May, 2023 by Ladymagicka
Chuck Marshall helped me with my Chevy Cruze case, and he was prompt, responsive, kind, empathetic, effective and amazing! Cannot recommend enough!
Read more Google Maps
star star star star star
13 Jan, 2023 by Amin
I just had a single interaction with this firm with an inquiry. They reponded pretty quickly. Although they could not take my case but answered to my email with proper advice and reference. My review is based on that single interaction but I felt really good about it.
Read more Google Maps
star star star star star
02 Sep, 2022 by John miller
⭐️⭐️⭐️⭐️⭐️ Five Star Law Firm Marshall law firm is the best. I want to thank him again. I don't think his clients are just another case to him. When I read his demand letter I had to thank him for listening to me. He not only represented me throughout the matter. He was available to answer questions I had along the way. I'm grateful that Chuck Marshall is on my side. My matter was settled before the real damage was done. I purchased a BMW Thinking they would use my capital one. “ Never do what I did, That is leaving with the car without ever seeing the contract”. Until Chuck Marshall represented me the dealership treated me and this matter like a joke. THANK YOU CHUCK MARSHALL
Read more Google Maps
See more
star star star star star
16 Feb, 2017 by Kgc
Six months ago, one of my children was arrested, and the charges were very serious. We immediately contacted Mr. Burak, who was incredibly supportive, and caring. During this difficult time, Mr. Burak always made sure that we were understanding what was going on with our child, as we had never been through anything like this before. He never ignored our questions, (we had many) and he was always open to listening to anything we had to say regarding our child's case. Mr. Burak's knowledge of the law is very reassuring to a parent (or anyone) who is seeking his help. On the several occasions that we had to attend Court, we noticed that Mr. Burak is very well respected, amongst his peers and other officers of the Court. We were so grateful that he was by our Child's side, and very much appreciate everything he has done, not only for our Child, but for us as well. Had we not hired Mr. Burak, our Child's future would have been destroyed. I can only imagine how things might have been, however, our child has a second chance, and that is because of Mr. Burak. We will never be able to thank him enough. He saved our Child's life.
Read more Avvo
star star star star star
16 Aug, 2016 by Sabrina~
I hired Blackie to represent me for my second DUI offense. I immediately felt calm after speaking with him on the phone. He only said what was necessary and was very clear. He took care of everything. In court it was obvious that Blackie is well known and respected. If you're looking for a professional that is well known in the field and will get things done, he's your guy. Just do what he says and you'll be fine! Take a deep breath and know it will all be taken care of! Call Blackie, you won't regret it!!
Read more Avvo
star star star star star
06 May, 2016 by Anonymous
Blackie defended me in a DUI case, which ended in a mistrial. We went back to trial a year later and Blackie convinced the DA and judge to dismiss the charges, and I was exonerated. Blackie is a hardworking and honest lawyer, and his wife Jane is understanding, caring and a pleasure to work with. I did quite a bit of research before retaining Blackie and also recently sat on a jury for another DUI trial. Put simply, I don't believe there is a better DUI legal team out there. All the other lawyers I talked to recommended I plead guilty. I'm glad I didn't listen to them and retained Blackie instead.
Read more Avvo
See more
Discover the ideal lawyer
You can search a lawyer by practice area, lawyer name, city, state, or ZIP code
FAQs
Questions? We have answers

What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Walnut Creek, California?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
Scroll to top