Reviews

Jennifer and her team were fantastic. They helped me understand and guided me through everything after getting into an accident. She fought for me, and gave me the best support for my family and I. Honestly, i dont think i could have made it through without her and her team. Their knowledge of the convoluted insurance industry was beyond helpful, arguably the key factor in my case.

Jennifer and her team provided outstanding legal representation for me after a life-altering mountain biking accident. Jennifer kept in constant contact, always providing updates, reviewing possible scenarios, and clearly explaining every legal and strategical move she and her team made along the way. Jennifer was able to settle my case out-of-court, getting me and my husband the much-needed resources to put the accident behind us and move forward with life. Jennifer and her team were always honest (even when we didn't like what they had to say) and made sure that we understood all possible outcomes, allowing us to make fully-informed decisions. Suffering serious jnjuries due to someone else's negligence is overwhelming, and the right legal representation is crucial to the success of your case. With Jennifer's team we felt like we were in very trustworthy hands, from the first phone conversation through the final outcome, and every step in between. Jennifer is a compassionate, smart, sensible attorney who offers unwavering support of her clients.

I was hit by a car while I was legally crossing the crosswalk. I had to deal with surgeries, occupational therapy, not being able to work and losing use of my hand for a period of time. I knew that I wouldn't be able to deal with the insurance companies on my own. I did some research and found Jennifer and Melanie. They were amazing start to finish. They worked hard to get me a very generous settlement. They even managed to get my personal insurance to waive my bill for ten of thousands of dollars. They have both been great to work with. They communicated with me throughout the process keeping me updated. I would definitely recommend using them if you ever need help with a personal injury case.

I highly recommend Jennifer Donaldson if you are need of a personal injury attorney. She is professional, honest, trustworthy and was always fully prepared to represent me and my case. Jennifer put me at ease through the entire process of my case. She kept me informed of all decisions that were being made and she walked me through every scenario that I might encounter during the deposition and trial if it had gone that far. Her office staff is professional and they got to know me on a first name basis. They made meeting times to accommodate my schedule. I gave them the information that was needed and she and her staff did all of the footwork. She encouraged me during the process so that I did not become overwhelmed or intimidated by the process. Jennifer treated me as if I was a family member of her own. I highly recommend this firm.

Jennifer Donaldson and her team were absolutely wonderful to me. On August 13, 2014 my husband was hit by a Careless Driver while riding his motorcycle in Colorado Springs. He spent seven days in ICU and passed away on August 20, 2014. My brother was here from Alaska and he called Jennifer (a friend recommended her) and she came down from Denver to meet with us. I felt a bond right away with Jennifer, she is very compassionate. I hired her right away. All through the whole process Jennifer and her team fought for me, I was blessed to have them on myside. It was very difficult to go through this and Jennifer made it go very smooth. Jennifer Donaldson and her team are amazing. Jennifer is very reasonable and very fair, you will not be disappointed if you hire her and her team.

Jennifer Donaldson handled my case with professionalism and confidence. She asked the easy, personal questions as well as the difficult, personal questions. We were prepared well for all phases of the case. She had our best interests at heart, dealt with difficult issues straight on and also was quite caring and genuine. When needed, she brought in others to assist, she was always willing to listen, keep us on task or even change the direction of something if that was called for. She was terrific, across the board with her knowledge, attitude and professional style.

Jennifer and her team did an amazing job helping me and my husband with our cases. I was rear ended twice within 13 months, and Jennifer and her team took care of everything. They were very prompt in their replies to my questions, and they explained each step and the numerous outcomes, along with what Jennifer expected the outcome to be, very explicitly yet concisely. I received constant updates as we went through the entire process, so I knew exactly what was going on without being harassed by the insurance companies. I received numerous calls and emails throughout the process to check on me personally to ask how I was doing and the progress I'd made with treatment. Jennifer's pricing is fair, and there were no hidden or added fees at the end of the process. Each month I received detailed invoices, and I was given the option to postpone payment until a settlement had been reached, which was extremely helpful given I was out of work for a period of time after the first accident. I cannot recommend Jennifer Donaldson and her team any more highly.

My husband was rear-ended and his head broke through the back window. We thought we should give him time to see how he improves and spoke with the attorney of the man who hit him. They dragged things on forever. That’s when we decided we needed an attorney and not a minute to soon. My husband and I did not fully understanding the statue of limitations. We called a few attorneys thinking we had enough time, not knowing that what we thought was enough time from our perspective, in the land of the law we were cutting it very close. The other attorneys we called passed saying that they just didn’t have the time to handle our case; we didn’t even get a chance to speak with anyone but the receptionist. Then I called Jennifer Donaldson and spoke to Melanie who is part of Jennifer’s incredible team and she scheduled a time for us to meet Jennifer. From the introduction, and the facts as we knew them Jennifer was very professional and quite personable, we felt very comfortable. Her communication skills are amazing. She explained things in such a way that we had a grasp of the process that we were about to embark on. Sure Jennifer had lots of on going cases, but she listened to us and decided that our case was worth pursuing. Through out the whole process we were kept in the loop. Jennifer has so much to offer and when it comes to negotiating and fighting for what we deserve she’s tenacious and worked relentlessly for us. I can’t say enough about what a great attorney Jennifer is. We could not be more pleased with Jennifer and her team and we were extremely happy with the end result. If you want an attorney who places your needs first, there’s no one better then Jennifer Donaldson!

Jennifer was excellent. She handled my case long distance as I was injured out of state. She was in constant communication during my recovery. She exhibited her knowledge during negotiations, and genuinely seemed to care about us, and our circumstances. She helped make a very painful experience much easier. Thank you.

My wife and I were in an auto accident. Jennifer didn't just handle our case in an exemplary manner, but kept us informed at all stages. She did an excellent and fair job for us. We were very pleased with the process once Ms. Donaldson took our case.

My husband and I were in a terrible motorcycle accident, hit by a car. I called from the hospital to leave a message on a Saturday, expecting a return call on Monday, and received a call back from Jennifer within an hour. What a pleasant surprise. Jennifer really looked out for us, even drove down to the Springs to talk with us. She had our best interests in mind every step of the way, and really took the time to treat us like people, not just another case. Jennifer was a godsend and we are so grateful she helped us out as she did. We would recommend her without hesitation.

I was involved in a bicycle versus auto accident in 2006 which resulted in major bodily damage. Jennifer Donaldson handled my case in a very professional manner with an outstanding result. Her masterful work avoided the case going to trial and I was awarded the maximum amount. She and her staff covered all the bases and was in constant communication with me at all times. Overall, Ms. Donaldson was outstanding throughout the entire ordeal and I would highly recommend her to anyone in need of similar legal representation.