Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Knowledgeable, experienced, and helpful attorneys who explain the legal process clearly
“Tom is a wealth of knowledge and actually made our closing, usually one of the most mundane experiences in my opinion, very interesting and a lot of fun.”
2
Responsive, professional, and friendly staff that provide excellent customer service
“Everyone in the office was polite, timely and helpful.”
3
Smooth and efficient closing process, even for first-time home buyers
“Being a first time homebuyer in 2022 was already an anxiety inducing experience. Not only was Tom able to answer any and all of my numerous questions, he did us a solid and explained any other details of what to expect, and not expect.”
4
Fair and reasonable pricing for legal services
“They had experience with every quirk that arose and handled it with ease and professionalism.”
5
Ability to handle a variety of legal needs, including real estate, estate planning, and more
“My family has used Kane Hartley & Kane in Glastonbury for a number of different legal services for the past 30 + years.”
Cons
1
Occasional communication issues or lack of responsiveness
“Communication was honestly terrible. I felt like they didn't care about my business and had no time to reach out to me along the way so I knew the progress of the closing.”
2
Potential for unexpected costs or fees after closing
“Things went very smoothly and were well handled. The only drawback in the process was the inability to electronically deposit the proceeds of the sale to an existing account or bank outside of Glastonbury. We had to set up a new account and chose the wrong institution: American Eagle Credit Union.”

All reviews

star star star star star
01 May, 2024 by David mcmichael
Very easy to work with.
star star star star star
01 May, 2024 by Jennifer pyron
Working with Tom and the KKH team was an absolute pleasure. Tom's expertise and approachability made the experience smooth and enjoyable. The team's responsiveness was impressive, always addressing our needs promptly. I highly recommend the KKH team for their exceptional service and professionalism and will certainly use them for all of our future needs.
star star star star star
01 May, 2024 by D foster
Excellent communication and ability to explain things in a manner I could easily understand. Appreciated the advice/suggestions based on my situation. Would definitely use this firm again!
star star star star star
26 Apr, 2024 by Trudy o'connor
We've been clients for years and are always very satisfied with the results. Tom is always available for general quesions and we always appreciate his responsiveness and honesty. Great people!!
star star star star star
23 Apr, 2024 by Onebadzl1
Outstanding service! Tom and his team are the best and 1st class which is why my family keeps returning.
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Best lawyers in Glastonbury, CT

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star star star star star
12 Oct, 2024 by Luan guri
Do not hire them !
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star star star star star
12 Oct, 2024 by Rexhep g
Worst office to work with them , they are a fraud and please before you get them don’t do it , speaking from my personal experience after a year of wasting my time they decided to call me and tell me that they are not a right place for my case , it took them 1 year to figure out that my case its not for them , Elizbeth call me and she hanged up on me which i called it very rude , shame !
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star star star star star
01 Oct, 2024 by Klaudia willard
I’ve had an excellent experince. I felt that I was in good hands the entire duration of my case. Good communication, understanding and helpful. You can tell they are passionate about helping and getting you what you need. Definitely Reccomend 5/5.
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star star star star star
25 Mar, 2024 by Jerry pastrana
I hope I don't have to employ another attorney anytime soon, but CT Mediation was the finest I could have asked for!
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star star star star star
18 Feb, 2024 by Harry multani
CT Mediation made a great impression from the initial consultation. Glad to have found them for my case.
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star star star star star
02 Nov, 2023 by Tom l. aguirre
CT Mediation helped my whole entire family with their compassion and empathy. Thank you!
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Glastonbury, Connecticut?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
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  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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