Top review highlights

AI generated excerpts from the customers reviews
Pros
1
Excellent and passionate attorney who listens and advocates strongly for clients
“Natasha kept me very much informed she is an Excellent attorney She takes passion in her work and she listens an goes for bat for you she is really GOOD!”
2
Helpful and informative staff who provide good referrals when they cannot directly assist
“Always helpful when you call and if they can not directly help they always know who to refer you to.”
3
Knowledgeable and efficient attorneys who go above and beyond to help clients
“well beyond my expectations... I was awarded disability without having to do any of the work alone. My attorney was amazing, knowledgeable, efficient; did so much good for me.”
Cons
1
Lack of compassion and professionalism from some staff members, especially for low-income clients
“Awful awful awful 😖 need to hire way more attorneys for low income residents dealing with legal matters especially wrongful evictions, they are extremely unprofessional and lack staff the staff are not compassionate and need people that actually want to help you, fire everyone hire all new staff from anywhere but connecticut”
2
Difficulty reaching the organization and getting help, with some calls going unanswered
“Now and no one picks up the phone it just says too many callers are calling I'm in desperate need of help and I can't get it this is horrible”

All reviews

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20 Aug, 2024 by Education is the key
Upon moving to New Haven I was having issues with the Board of Education not implementing my child's IEP I was referred to New Haven legal assistance. During the PPT meeting I started to notice that the attorney that was assigned to my case was not addressing the important issues that needed to be addressed so my child's Services could be implemented. NO CHANGES WERE MADE. I had to personally pay for a attorney. Out of pocket The educational lawyer that I hired made sure that my child received the paraprofessional that my child needed but by the time I was able to afford this lawyer it was at the end of the next school year weeks before graduation. Nhi had the opportunity to help my child who was struggling socially and academically due to the fact that the IEP was not being implemented and Nhi Did not change any thing. I wonder how she sleeps at night is she happy knowing that one less black child is being educated. The moral of the story is New Haven legal assistance and New Haven Board of Education work with each other to make sure that special education children do not receive services that are legally on their IEP just to save money.
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08 Mar, 2024 by Marviano “himkardashian” leemartinez
Awful awful awful 😖 need to hire way more attorneys for low income residents dealing with legal matters especially wrongful evictions, they are extremely unprofessional and lack staff the staff are not compassionate and need people that actually want to help you, fire everyone hire all new staff from anywhere but connecticut
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21 Feb, 2024 by Sasha rodriguez
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12 Feb, 2024 by Blue sky :3
So helpful and informative!
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25 Dec, 2023 by Aaron ledoux
No help, just like everywhere else in CT. If your a dad looking to do anything about custody they find a way to say we can not help or refer you to lawyers with retainers of 20k
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17 May, 2015 by Kim
I was in child support court and the judge ordered me to consult with Attorney Vitale I wish I met her years ago when my horrible divorce just started. She gave and still gives me great advice and she's a wonderful person, very easy to talk to.
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26 Jun, 2023 by Anthony
Literally 1 Day!! My wife and I decided to separate. After meeting with another attorney first who wasn't listening to our needs we where referred to Attorney Smith , she helped us prepare all the paperwork, charged us a fair price for her time and made it super easy. The paper work was submitted and lo and behold the judgement was approved the following day! The whole process was seamless, and Attorney Smith's communication was clear and consistent. Amazing!!
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19 Jun, 2023 by Anonymous
Melissa was extremely professional, and got the job done. She always kept me updated with the process and steps along the way! If you’re looking for an attorney, look no further Melissa is definitely the right one for the case.
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01 Feb, 2022 by Ahmed hassan
-A job well done! -Highly recommended -Amazing legal representation If you are still searching for an attorney, I highly recommend Melissa. Melissa worked hard from start to finish. She did an amazing job representing me in court and we won! As a defendant, Melissa was able to get the case dismissed! Melissa worked hard from start to finish and I always had confidence in her because she worked hard on this case and always kept in frequent contact with me. I highly recommend Melissa.
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07 Oct, 2015 by Donna
We've worked with Karen Conway for 16 years. She is professional and knowledgeable in her field. She is always ready to assist no matter how large or small the issue.
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
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  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of New Haven, Connecticut?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
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  • Financial Information:
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  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.