Top review highlights

AI generated excerpts from the customers reviews
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Pros
1
Highly professional and thorough service
“Everyone in this firm was professional, punctual, and thorough.”
2
Excellent client communication and guidance
“Teresa took the time to sit with me to discuss my options and what I would like to include in them.”
3
Compassionate and empathetic approach
“She handled my case with compassion, empathy and professionalism.”
4
Knowledgeable and understanding attorneys
“William Shapiro is top notch. Great attitude, down to earth and very understanding.”
5
Consistently positive experiences with the firm
“I can't say enough good things about Teresa and her team. She made some emotional legal procedures easy for me.”
Cons
As a result of the analysis of reviews about this lawyer, no significant cons were found.

All reviews

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05 Aug, 2024 by Daniel yabandeh
Let me start off by first saying Edith was the most amazing paralegal I've dealt with. Its a shame Teresa was not able to perform to the same standard, let alone any standard I've seen an attorney hold themselves to. The purchase of the property was smooth and simple however there was an issue being part of the property I was entitled to having access to I was not. Teresa told me during the close "heres my card if you have any issues or need help in the future" well I ended up needing it and when I called Teresa to say I was unable to access my promised parking and that the sellers agent lied about the parking situation and I in fact did not have a spot, I was told "sorry we can't help with post close matters". So much for giving me your card then, If you expect to close and are not worried about needing helpm after the close then you will be okay. But god forbid you need help post close you won't get it here. Finding an attorney to remediate the situation was rough, they all asked the same question "what about your closing attorney?" to which I had to explain as I did above. To put it plainly Edith was amazing, Teresa was not. I truly hope I am the only person this firm has caused this level of stress. *** Edit #1 Post Response Wow what a mess, so in their response it was detailed that I was instructed to contact the HOA and the City of Hartford. It was also detailed that I had purchased the space post close. Point One - I was instructed to contact the city and the HOA which i did numerous times, they all told me the same thing. Speak to your closing attorney. They couldn't help with this as it was an issue of what was promised in the sale and they were not the responsible party. Point Two - The space was not purchased after the closing, it was said to have been included in the sale of the property along with the unit, as show in the listing. According to the CT department of consumer protection they state that real estate listing websites such as zillow and redfin are protected "a real estate broker shall exersice diligence at all times in obtaining and presenting accurate information in the brokers advertising and representation to the public." They also state that "MLS forms are deemed reliable." Point Three - The only reason i had pushed to make a claim against the brokerage in court rather than "contacting the HOA and City of Hartford" is not because I "appeard indifferant to the suggestions" its because I tried them. They know I did because I told them of the attempts before contacting them again to ask about filling a claim. If that wasn't communicated internally to the attorneys then thats not my fault, however I will not let this office misconstrue what actually happened. Point Four - In regards to "I'm Not particularly suprised Mr. Yabandeh has had a "rough time finding an attorney to bring his claim for misrepresentation" the reason being not because they didn't think it was an unviable claim. Reason being as discussed with one attorney "we have had issues with cleaning up past attorneys dirty work before and it never ends well, sorry." I truly hope this office uses this not only as a learning experiance for how to handle customer dissatisfaction but also in the field of being more dilligent in responding in a frankly repugnant manner rather than understanding the situation was poorly handled on their end.
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03 May, 2024 by Raymond hayes
Attorney Paul Small just completed all of my estate planning and medical documents. Paul was very helpful in answering all of my questions regarding the complexities of these documents, and I would recommend his services.
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17 Feb, 2024 by Prashant chauhan
Great people, used them for closing of my first house. Very professional, proactive and punctual. Teresa and Edith help me on every step of this process. I’m literally writing this review after one year of purchase. Thank you!
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27 Dec, 2023 by Tom misenti
Great experience. Teresa Capalbo and her staff are tremendous. They explained every detail as we went through our process. I would recommend them highly.
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24 Dec, 2023 by L tracy
My experience with this firm was a positive one. I used this firm for my estate documents. Everyone in this firm was professional, punctual, and thorough. Since I had no previous experience with these types of documents, Teresa took the time to sit with me to discuss my options and what I would like to include in them. I would definitely use this law firm again. Attorney Teresa Capalbo is top notch! Many thanks!
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star star star star star
06 May, 2021 by Dennis
Attorney Keith Shaw and his staff did a fantastic job handling my mortgage refinance. There were a couple of issues with the mortgage company and they were able to resolve them in my favor quickly and with great professionalism. I would recommend Keith and his staff to anyone looking for an experienced professional and extremely competent attorney
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30 Nov, 2019 by Jon
Bought by first home and the experience was smooth, easy, transparent, and he was very easy going when there were a few delays and bumps in the road around the closing. Overall, this was the easiest part of the home-buying process and I would not hesitate to use Mr. Shaw again.
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star star star star star
24 Jul, 2017 by Bill
Thanks to Keith Shaw and Donna Pardo for going above and beyond for my client on their home purchase. When you run into title problems sometimes things do not end up so well. Keith Shaws office was on top of everything and in communication with not only the buyer but with me (the buyers agent) the whole time. Great job!!!
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star star star star star
21 Oct, 2013 by Seth
Not only a good lawyer, but a kind and compassionate human being. I have been using his services since 1980 and has come through on every occasion. Meticulous, aggressive when needed and sharp.
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star star star star star
06 Feb, 2013 by Town of madison
I needed help for a misdemeanor case, Mr. Kowar was right there for me when he offered to take my case. His first response indicated that he understood what was said through my internet post. I was very concerned about my case and how it can affect my future jobs, Mr. Kowar was understanding and very patient, listening to my every questions, and elaborating his answers to make sure I understood the entire picture. Sometimes I ask him the same question multiple times, he nevertheless answers them thoroughly each time, never rushed. Mr. Kowar was a light house in a time of uncertainty, doubt, and disorientation for me. I highly recommend him.
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