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28 Jan, 2015 by Anonymous
This man is a legend in the courts. He fought for me & genuinely cares. He gets down to the nitty gritty details of things & isn't afraid of the DA's. Always answers his phone, no matter when you call him. Very knowledgeable & trustworthy. As long as you're straight up & honest with him, he will do whatever he can to make sure you're taken care of. He has recently had some health issues, so I think he's about to be done with his career in the courts. The young man he is "training" now will hopefully listen to every word of wisdom this man gives him. If he's half as good as Butch, he's doing great!!
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23 Oct, 2023 by Elizabeth rose
Love it
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06 Sep, 2022 by Michelle brown
I've known Kelly and Matt for all my life. They are fantastic attorneys. My child is very comfortable with them too. So that gives me peace of mind when my time comes
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11 Jan, 2022 by B lemarr
I’ve been trying to get information about a property associated with an estate where this law firm is the executor. I been calling for over nine months and have not been able to get any information (or even a return phone call). Its pretty frustrating and is extremely poor customer service! I usually leave only good reviews and shy away from the negative ones but this one was note worthy so had to put it out there…
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23 Oct, 2023 by Elizabeth rose
Love it
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06 Sep, 2022 by Michelle brown
I've known Kelly and Matt for all my life. They are fantastic attorneys. My child is very comfortable with them too. So that gives me peace of mind when my time comes
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star star star star star
11 Jan, 2022 by B lemarr
I’ve been trying to get information about a property associated with an estate where this law firm is the executor. I been calling for over nine months and have not been able to get any information (or even a return phone call). Its pretty frustrating and is extremely poor customer service! I usually leave only good reviews and shy away from the negative ones but this one was note worthy so had to put it out there…
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05 Nov, 2013 by Meridith
I switched to Ms. Waterhouse after my first attorney never got anything done. With Ms. Waterhouse, Paperwork was filed the same day I went in, and a mediation date was put on the calendar. I was beginning to think my divorce would last forever! For the first time since I can remember, my ex-husband and I agreed on something! We reached a settlement agreement and avoided the expense of a Court hearing. I wasted so much money on my first attorney when Ms. Waterhouse did it right the first time.
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15 Apr, 2013 by Anonymous
Very bad experience with Ms. Waterhouse. Very unresponsive and unprofessional. I would not recommend her for anyone.
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23 Sep, 2023 by Jdoe
In my opinion/was my experience. He over-charged for the work, and took money for work he didn’t conduct at all.
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25 May, 2023 by Aaron
*reposting because my first review was deleted, and that’s not fair, also, I fired him and hired another attorney and they had the case wrapped up in under a month* I hired Mr. Hinton to take care of an adoption and a will last August using my MetLife legal plan. Since then, he has yet to make any progress on my adoption case whatsoever and neglected to even begin on my will even though I’ve sent him my information 2-3 separate times. I’ve had to call his office and email him multiple times to even get a response. I’ve been told that he would call me back at certain times and he never does. He was supposed to send paperwork to the biological father months ago, but when asked if he’s sent it yet I always get a response along the lines of “I’ll send it this week” or “I sent it and it was returned to me”. If he was getting mail returned to him, he should have let me know instead of sitting on my case instead and not providing me with any updates. He is extremely unorganized and unprofessional. I would recommend going elsewhere if you want your case handled in a timely manner. I’ve attached an email from him, so you can see how unprofessional he actually is. This email is from December. It is now February and the paperwork still has never been sent out. If he had an issue with this, he should have called me instead of sitting on it for months with no progress. Even though in this email he says that he sent out the paperwork, he never actually did to my knowledge. Don’t waste your money, going through legal issues is already stressful enough, don’t let this guy make it worse for you. I’ve had to hire a new attorney and I look like an idiot now having to restart the whole process with bio-dad.
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06 Jul, 2022 by Anonymous
Would never recommend. Gave a great first impression but took our money and never completed the work. Wouldn't return calls. Has not refunded money as requested.
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Top Questions to Ask a Lawyer

When meeting with a lawyer for the first time, it's important to ask the right questions to understand their expertise and determine if they're the right fit for your legal needs. Here are some top questions to consider:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. What potential outcomes can I expect from my case?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  4. What is your approach to handling cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. Who will be working on my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the likely timeline for resolving my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What are the strengths and weaknesses of my case?
    Understanding potential challenges helps you prepare and sets realistic expectations.
  10. Are there alternative ways to solve my legal problem?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  1. Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing.
  2. Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case.
  3. Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association.
  4. Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, or Google to gauge client satisfaction.
  5. Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field.
  6. Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation.
  7. Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  8. Ask for References:
    A credible lawyer should be willing to provide references from past clients.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  1. Relevant Documents:
    Bring all documents related to your case, such as contracts, correspondence, legal notices, court papers, or evidence.
  2. Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and involved parties.
  3. List of Questions:
    Write down any questions you have about your case, the legal process, or the lawyer's experience.
  4. Financial Information:
    If applicable, bring financial documents like pay stubs, tax returns, or bank statements.
  5. Contact Information:
    Provide details of any witnesses or other parties relevant to your case.
  6. Personal Identification:
    Bring a valid ID for verification purposes.
  7. Pen and Notebook:
    Take notes during the consultation to remember important points.
  8. Budget Constraints:
    Be ready to discuss your budget and any financial limitations.

How Much Does a Lawyer Cost?

The cost of hiring a lawyer varies widely based on several factors:

  • Fee Structures:
    • Hourly Rate:
      Lawyers may charge anywhere from $150 to $500 or more per hour, depending on experience and location.
    • Flat Fee:
      For routine legal services like drafting a will or handling an uncontested divorce, lawyers might offer a flat fee.
    • Retainer Fee:
      An upfront payment against which the lawyer bills hourly fees.
    • Contingency Fee:
      Common in personal injury cases; the lawyer receives a percentage (typically 25% to 40%) of any settlement or award.
    • Monthly Retainer:
      For ongoing services, businesses might pay a monthly fee for a set number of hours or services.
  • Factors Affecting Cost:
    • Complexity of the Case:
      More complex cases require more time and resources, increasing costs.
    • Lawyer's Experience:
      Highly experienced lawyers may charge higher fees.
    • Geographic Location:
      Legal fees can vary significantly by region or city.
    • Additional Expenses:
      Court filing fees, expert witness fees, travel expenses, and administrative costs may be extra.
  • Estimating Total Costs:
    Request a detailed fee agreement outlining all potential costs.
    Discuss any additional expenses that may arise during the case.
  • Negotiating Fees:
    Some lawyers may be willing to negotiate fees or offer payment plans, especially for clients with financial constraints.
  • Pro Bono Services:
    For those who cannot afford legal services, some lawyers or legal aid organizations offer services at reduced rates or for free.
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