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24 Jan, 2025 by Rodney
Title: Concerns About Caprice Collins' Role as Special Co-Trustee
My late grandfather was a client of Caprice Collins, and she named herself as the Special Co-Trustee in his trust. When serious issues of theft and mismanagement by the trustees arose, Ms. Collins failed to fulfill her fiduciary duties. Instead, she submitted a notarized resignation, abandoning her responsibilities without appointing a successor as required by the trust.
Caprice responded to me directly but did not post her reply publicly on Google. In her response, she attempted to justify her actions by stating her firm focuses on estate planning, not trust litigation. However, her role as Special Co-Trustee obligated her to act in the best interest of the trust, regardless of her firm’s stated focus. Resigning during a critical time for the trust was a breach of fiduciary responsibility.
She is now attempting to have my review removed while refusing to address her breach of duty. Transparency and accountability are essential in estate planning. I encourage anyone considering her services to ask detailed questions about what happens if issues arise within a trust.
See her response in the photos attached below
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23 Jan, 2025 by Rodney rouzan
I want to preface this by stating that I was not personally a client of Caprice Collins. However, my late grandfather was, and she set up his trust, naming herself as the Special Co-Trustee. She also set up a trust for my parents and several other family members, consistently listing herself as the Special Trustee. While she charges extra for this service, my experience has shown that when the time comes for her to fulfill those duties, she does not deliver.
In my grandfather’s case, serious problems arose with the trustees, including theft and mismanagement of trust assets. My mother, as a beneficiary, was directly impacted, and I had to step in as her attorney-in-fact to protect her interests. When we reached out to Ms. Collins to address these issues, she claimed she had not been “retained” to act. However, her role as the Special Co-Trustee did not require any additional “retention”—it was her fiduciary duty to address these matters. Instead of fulfilling her responsibilities, she resigned from her position, violated the trust by failing to appoint a new Special Trustee as required, and abandoned her duties entirely. This left the beneficiaries to deal with the fallout on their own.
I have since been advised by other attorneys, including former members of her staff, that Ms. Collins is primarily a salesperson who focuses on drafting trusts but lacks the knowledge or experience to handle disputes or problems when they inevitably arise. I’ve also been told she has never set foot inside a courtroom, which explains her inability to act when real issues occur. She overcharges clients for drafting trusts and making simple changes, but when challenges arise, she disappears.
Based on this experience, I strongly advise against utilizing Ms. Collins’ services if you need someone reliable to handle trust-related disputes or fiduciary duties. While she may appear competent when drafting trusts, she has failed to demonstrate the responsibility, accountability, and expertise necessary to act in the best interests of the beneficiaries. If you are looking for someone who will truly stand by their word and fulfill their fiduciary obligations, Ms. Collins is not the right choice.
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15 Jan, 2025 by Marsha graham
The Living Trust information and services presented were very informative. This information highlighted where my family is deficient in protecting our family assets. We were ready prior to the presentation to complete a Family Trust, but after this seminar we are sure this firm has the resources and expertise to perform this task for our family.
We truly believe anyone with any assets to protect should make an appointment for Collins Law Group Family Trust seminar.
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