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17 Jun, 2024 by Anna rodriguez
My fiancé and I had to hire an attorney and literally hired Michelle rice overnight and she was quick efficient and professional. She was able to get us exactly what we prayed for . Definitely would 10/10 recommend Michelle rice from terry and Robert’s
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23 May, 2024 by Rolando alvarado
I really slacked on writing this review, apologies in advance to the fine crew here at Terry & Roberts for that. That being said, my case was handled for Child Custody back in 2022 (I know super late). They came highly recommended from a friend, and I really appreciate every moment, they handled every concern and issue I had during their rendered service with me. I myself was a handful at the time, but from the consultation to the day we finalized in mediation, Michelle was more than helpful through it all. From hearing me out to all the advice given, I couldn't have asked for a better representative through that time. I owe this firm more than words because the time they were able to give me with my daughter, you can't put a price on it. You really pay for what you get with this group, and for me, it was everything. Again, sorry for the late review Michelle, but really, thank you everyone that helped in my case and I recommend this firm every chance I can.
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26 Apr, 2024 by Beautiful krazy
TJ is very awesome he help me a lot with my case the staff in the office very nice they treat you as if you are family and not clients best in Brazoria county highly recommend!!
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02 May, 2024 by Karen stanton
Melissa O’Neal had been a God-sent attorney for me. She fought for me with integrity and steady persistence. She was clear in informing me of what things meant in a very very long divorce custody case, and she followed through when other attorneys would have drooped me for more money elsewhere. Melissa is a very practical counselor who will work to get the best outcome in your circumstances. I am thankful.
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02 Apr, 2024 by Joshua conley
Lindsy represented me in a case that I honestly wasn't sure how it was going to go. While dealing with this case, I ended up picking up another one. In the end, she was able to get the second charge dismissed and even though I picked up the extra charge, she was able to get me an even better deal than they were initially offering. I will not be using any other lawyer in the future. She really made me feel like she was on my side. Side note, she was able to get one of my other mate's charges dropped.
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24 Oct, 2023 by L brown
My first communication with Mrs López was through a text, she immediately contacted me and she visited my son in jail the next day. I remember her asking me what I expected from her and I simply said “I want you to fight for him and do your best to keep him out of prison”. She took his case and went to work. Things that the previous attorney never bothered to do for my son, she did! Mrs López did an amazing job fighting for him and did more than I expected, she kept me in the loop of things even though my son was her client. She never got impatient with my son or my family when we had questions during the trial. She took her time explaining things and we truly appreciated her compassion for us. She is someone you want on your side fighting for you. She’s very professional, courteous and caring. Best trial attorney I’ve ever had experience with. Thank you Mrs López!
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19 Sep, 2024 by Karen presa
It was truly a blessing to be represented by this dynamic duo. Blair and Rachel ensured I was informed and supported throughout my entire divorce journey. I wouldn’t wish family court on anyone, but having this pair behind me the whole way made it much easier!
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31 Aug, 2024 by Danielle looney
I have to say even thought my situation was resolved quickly, Rachel was amazing. She was very professional but personable. She responded to all my questions in a timely manner and was there for anything I needed. God forbid I'm ever in this situation again, she would be the one I call.
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16 Jul, 2024 by Brandon a.
I am not generally one to write reviews, especially negative ones, but I find it necessary to share this. We could not be happier with the outcome of the adoption process. Everyone involved was absolutely stunning, with the unfortunate exception of our attorney. Rachel Aguilar has consistently lacked any sense of urgency and has been unresponsive concerning our final official paperwork for over five (5) weeks. Many of the answers given before those five weeks were sporadic, vague, and almost completely uninformative. Correspondence with Ms. Aguilar is handled almost 100% through email with response times frequently taking weeks. There was nearly zero voice-interaction with Ms. Aguilar other than early in the process. She seemed very capable at the beginning, but as we moved forward she revealed one ineptitude after another. Names on legal documents were misspelled multiple times and had to be corrected by myself and my wife. This caused the paperwork to be delayed then rewritten and then finally wrong again with the need to be written a third time. I found it aggravating as a client and as someone without a law degree to have to read through legal documents looking for basic errors that seemed to be missed in haste or incompetence. Being that there has been no response concerning our case for such a long period, we also contacted the firm’s other partner Blair Parker to ask if Ms. Aguilar is still employed with the firm. We received no response from that inquiry either. Maybe this is an issue with the entire firm as there is no individual that actually answers phones. Again, in our case almost all contact is handled through voicemails and email beyond the initial consult. This review only offers a very small peak at the aggravation and frustration felt by myself and the members of my family. Their experiences will be shared soon. I don’t need an explanation or any attempt to defend. I don’t need any excuses either. I have every bit of correspondence and the fact that this happened the way it was explained is easily read and demonstrably true. Even if there was a valid reason for a hold in the paperwork, it is indefensible to not share that reason or give an update to a paying client for over a month. The correspondence and expertise offered by this firm is clumsy at best, but most accurately exceedingly scattered and sparse. There are many attorneys available, so choose wisely.
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03 Aug, 2024 by Jumarion harris
This lawyer is a joke. Even the bail bond companies laugh when you bring up his name cause they know he is lousy. He will just take your money and constantly not show up to court. It’s sad that lawyers can even get away with being this incompetent
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22 Apr, 2024 by Colton chiasson
Had a simple misdemeanor charge, slam dunk dismissal due to clean record. As soon as I paid him some money, he literally went on vacation. I have text messages confirming this. Only ever heard from him if I harassed him with spam texting, and he usually asked for money when we spoke. Only time he ever approached me first was for money. I had to look up all my own court info because he didn't keep me informed of anything at all. When my determination hearing came after almost a year (I had to look this up myself, he informed me of nothing, including the fact that I was required to show up and would have been arrested if I hadn't), I waited for 3 hours, he was a no-show. The court felt bad this had dragged on for so long and dismissed my case! Even the court felt bad because my lawyer sucked! If I hadn't done his job for me, I'd have been arrested! So technically, by doing absolutely nothing, he got me the outcome I wanted, just took nearly a year. But Christ, if you want a competent lawyer, don't come to Arthur Sims.
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19 Apr, 2024 by Jacob gonzales
He promised me dismissal Never go that He never told me or informed me about anything Case was dragged on for 1 yr Showed up late to court many times In the end I got probation with a promise to be lessen upon completion I believe this is a lie aswell Wasted money and damaged my life Go with someone else!!!!
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Questions? We have answers

What a Consumer Protection Lawyer Can Do for You

A consumer protection lawyer specializes in safeguarding individuals from unfair, deceptive, or fraudulent business practices. These lawyers advocate for the rights of consumers in disputes with businesses, helping clients recover damages related to fraud, defective products, false advertising, or violation of consumer protection laws. They work to enforce laws that prevent businesses from taking advantage of consumers and ensure that businesses adhere to fair practices.

Whether you’ve been the victim of a scam, sold a faulty product, or misled by false advertising, a consumer protection lawyer can help you navigate legal options and pursue justice.

When Should I Hire a Consumer Protection Lawyer?

You should consider hiring a consumer protection lawyer when you’ve encountered unfair or illegal business practices and need legal assistance to resolve the situation. Common scenarios include:

  • Fraud or deceptive business practices: If a company misled you into purchasing a product or service under false pretenses, a lawyer can help you seek compensation.
  • Defective products: If you purchased a product that was unsafe or defective and caused harm, a lawyer can help you file a product liability claim.
  • False advertising or unfair pricing: A lawyer can assist if you were misled by deceptive advertising or charged for services or products in a way that violates consumer laws.
  • Debt collection harassment: If you're being harassed by debt collectors or are facing illegal debt collection practices, a consumer protection lawyer can enforce your rights under the Fair Debt Collection Practices Act (FDCPA).
  • Credit report issues: If errors on your credit report are affecting your financial standing, a lawyer can help you resolve disputes with credit reporting agencies or creditors under the Fair Credit Reporting Act (FCRA).
  • Predatory lending practices: If you've been subjected to unfair loan terms or practices by payday lenders or mortgage companies, a lawyer can help you challenge the loan and seek a resolution.
  • Data breaches or identity theft: If your personal information was compromised due to a company’s failure to protect your data, a lawyer can help you recover damages related to the breach.

What Does a Consumer Protection Lawyer Do?

A consumer protection lawyer provides a wide range of services to help protect consumers' rights and seek compensation for harms caused by businesses. Their role may include:

  • Filing lawsuits: Representing clients in lawsuits against businesses that have violated consumer protection laws, whether through fraud, deceptive practices, or negligence.
  • Negotiating settlements: Working with businesses or their insurers to negotiate fair compensation for damages caused by unfair practices or defective products.
  • Pursuing class action lawsuits: When a company harms multiple consumers, a lawyer can represent a group of plaintiffs in a class action lawsuit, seeking collective damages.
  • Advising on consumer rights: Helping clients understand their rights under various consumer protection laws and advising on the best course of action.
  • Handling product liability claims: Representing clients who have been injured by defective products and holding manufacturers or retailers accountable for the harm caused.
  • Defending against debt collection harassment: Enforcing the rights of consumers under the FDCPA and other laws that protect individuals from abusive or unlawful debt collection tactics.
  • Resolving credit report disputes: Helping clients correct errors on their credit reports that may be causing financial harm or affecting their creditworthiness.

How Are Consumer Protection Lawyers Paid?

Consumer protection lawyers typically use different fee structures depending on the complexity of the case and the type of legal work required. Common payment methods include:

  • Contingency fee: For many consumer protection cases, such as class actions or product liability claims, lawyers may work on a contingency fee basis. This means they only get paid if they win or settle the case, taking a percentage (typically between 25% and 40%) of the awarded amount.
  • Hourly rate: For more complex cases or ongoing legal disputes, some lawyers charge by the hour. Hourly rates can range from $150 to $500 or more, depending on the lawyer’s experience and location.
  • Flat fee: For specific services, such as reviewing a contract or filing a small claim, a lawyer may charge a flat fee that covers all the necessary legal work.
  • Retainer fee: For clients needing ongoing legal assistance, some lawyers may charge a retainer fee, which is an upfront payment that is billed against as the lawyer works on the case.

It’s important to discuss fees upfront with your lawyer to understand how you’ll be charged and to avoid unexpected costs.

How Much Does a Consumer Protection Lawyer Cost?

The cost of hiring a consumer protection lawyer depends on the complexity of the case, the lawyer’s experience, and the type of legal service required. General cost estimates include:

  • Contingency fee cases: For cases handled on a contingency basis, the lawyer typically takes between 25% and 40% of any settlement or damages awarded.
  • Hourly rates: Hourly rates for consumer protection lawyers generally range from $150 to $500, with higher rates for more experienced attorneys or cases involving complex legal issues.
  • Flat fees: For specific services like contract reviews or handling a small claims case, flat fees may range from $500 to $2,000, depending on the scope of work.
  • Class actions: In class action cases, fees are often paid out of the settlement or damages awarded, and individual plaintiffs usually do not have to pay upfront.

Make sure to ask for a clear estimate of costs during your initial consultation to avoid surprises and to understand how much you can expect to pay.

Top Questions to Ask a Consumer Protection Lawyer

Before hiring a consumer protection lawyer, it’s important to ask questions to ensure they have the experience and skills to handle your case effectively. Key questions include:

  1. What experience do you have with consumer protection law?
    Ensure the lawyer has specific experience handling cases like yours, whether it involves product liability, fraud, or debt collection issues.
  2. How do you charge for your services?
    Clarify whether the lawyer charges by the hour, a flat fee, or a contingency fee, and ask for an estimate of the total cost of your case.
  3. What is the likelihood of success for my case?
    Ask the lawyer for an honest assessment of your case and what outcome you can reasonably expect.
  4. Have you handled cases like mine before?
    Make sure the lawyer has experience dealing with similar legal issues, whether it’s credit report disputes, data breaches, or defective products.
  5. What is the timeline for resolving my case?
    While it can be difficult to predict exact timelines, the lawyer should give you a general idea of how long your case may take to resolve.
  6. Will you handle my case personally?
    In larger firms, junior attorneys or paralegals may handle parts of your case, so it’s important to know who will be working on your claim.

How to Check the Credibility of a Consumer Protection Lawyer

To ensure you are hiring a reputable consumer protection lawyer, take the following steps to verify their credentials and track record:

  • Verify their bar status: Check with your state bar association to confirm that the lawyer is licensed to practice and has no history of disciplinary actions.
  • Check for experience in consumer protection: Review the lawyer’s website or professional profile to confirm they specialize in consumer protection law and have handled cases similar to yours.
  • Read client reviews and testimonials: Look for client reviews on platforms like Avvo, Martindale-Hubbell, or Google to see what previous clients have said about the lawyer’s professionalism and success rate.
  • Ask for references: A credible lawyer should be willing to provide references from past clients who can speak to their ability to handle consumer protection cases.
  • Look for industry affiliations: Membership in organizations like the National Association of Consumer Advocates (NACA) can indicate that the lawyer is committed to protecting consumer rights.

What Should I Prepare for My First Consultation?

To get the most out of your first consultation with a consumer protection lawyer, come prepared with all relevant documents and information. Here’s what you should bring:

  • Details of the product or service in question: Bring any purchase receipts, warranties, or contracts related to the product or service involved in your claim.
  • Documentation of your complaint: Provide evidence of your complaint, such as email exchanges with the company, photos of a defective product, or a timeline of events related to the dispute.
  • Communication with the business or debt collector: If you’ve communicated with the business or debt collector, bring copies of letters, emails, or phone logs.
  • List of questions: Write down any questions you have about the legal process, costs, and potential outcomes for your case.
  • Information on damages: Be prepared to discuss any financial losses or harm you’ve suffered as a result of the unfair business practices, including medical bills, lost wages, or emotional distress.

By preparing thoroughly for your consultation, you can help the lawyer understand your situation more effectively and get the best possible legal advice on how to proceed with your case.

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