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23 Mar, 2021 by Laura
Mark was an extremely thorough, competent, and professional bankruptcy representative. He helped me with my case a few years ago, and guided me during a very stressful time. His steady approach and helped make my process as smooth and quick as possible. He is a fair, no-nonsense guy. I highly recommend hiring Mark and his dedicated team to handle your financial and business matters.
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04 May, 2019 by Carlyn
When my husband and I became victims of damaged property in a case of "moving gone completely wrong", Mark stepped in and became our pillar of support as we pursued justice. He truly went above and beyond traditional legal support and provided us with wise advice, and emotional understanding, along with thoughtful legal counsel. He worked tirelessly to ensure that we able to have - AND WIN - our day in court. Despite many lengthy and unnecessary challenges, Mark never wavered and we always felt that we had a champion in our corner. When it comes to going "above and beyond", Mark Small fits the bill 100%.
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29 Aug, 2016 by Becky
Joseph Bird was there for us through all the ups and downs of fighting to stay in our home. He is a great attorney and person, and now a great friend as well. Joe really cared for us as individuals, our case was very complex and he went the extra mile. We do HIGHLY recommend Joseph for his professionalism and compassion, his work ethics and knowledge in his field. Thanks to Joseph we are home. Thank you Joe for all you do.
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24 Aug, 2016 by Anonymous
Joe Bird has been great from the first phone call thru the end of the settlement. He has always kept me well informed via email and phone. He has called to walk me through different processes that we would have to take. Just today I was contacted by MSP, who was requesting my medical records. Instead of me having to contact hospitals etc, I called Joe, on his personal cell phone. He told me he would take care of it for me and he did. He was always 100% honest with me, on how the process worked and what to expect. The expected outcome was right in line with what Joe predicted. I will be calling him if I need any further legal advice and passing his name and number along to anyone that may need it.
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21 Oct, 2010 by Dean
Mr. Xenos consulted my partner and me through a potential real estate and restaurant purchase. The deal was complicated due to the number of parties involved and the standing of the current owner with the bank and tenants with the state. He concisely laid out the different ways we could approach the issues and what the risks and benefits of each would be. Elias was invaluable in our decision making process. I will consult with Elias next time the need arises.
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16 Oct, 2010 by Mark
I retained Mr. Xenos to handle a complex business dispute involving many parties. I needed a lawyer who had an expert command of not just litigation strategies, but also contracts, bankruptcy, and business acquisitions. That's why I chose Mr. Xenos, and he did not disappoint. I have used many lawyers in my life, but none demonstrated a greater level of professionalism, sincerity, and efficiency than Mr. Xenos. Best of all, his representation ending up costing considerably less than the budget we had established at the outset of the representation. I would highly recommend to anyone in the Metro Detroit area.
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13 May, 2022 by Lindsay wojewuczki
I honestly don’t even know where to start with this review. Donna Medina is one of the best people I have ever met. I had an extremely complicated child custody case, and she handled it SO perfectly. She truly cares about me and my girls. She was there for me emotionally and always made me feel like I was her only case , even though I knew how busy she was. She was always so professional, handled everything with such a great attitude. And let me tell you, it was not easy dealing with what we were dealing with. She truly made me a stronger mother and showed me how to stand up for myself. I truly went through the worst times of my life dealing with my case and I swear she made it “not that bad”. I don’t know how I could ever thank her enough. If I could give a million star review I would. Highly highly recommend her.
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03 Jan, 2020 by Marie van buren
I would highly recommend. Complete professionals.
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05 Oct, 2019 by Mike bischoff
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13 Jun, 2024 by Sayeeda fatima
I have been working with David Foy from Berry Moorman PC for several years now and it has been a wonderful experience overall. David has always provided excellent legal guidance and has always been available which I have very much appreciated. I highly recommend their firm for your legal needs!
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10 Jun, 2024 by Trevor smith
I have been working with David Foy for years. He has helped me through multiple employment contracts, management agreements, and directed me to other specialized attorneys when needed. Highly recommend.
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23 May, 2024 by Mary coblentz
Working with Mark Straetmans for the past several years has been very helpful in the sale of our company. He is on top of all the legal steps to complete our sale. Informative and exceptionally helpful! The office has been professional and always responds in a timely matter. A personal thank you to Mark and his team.
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28 Aug, 2013 by Anonymous
Came to him for one meeting as prospective client . Lied and used high pressure to close. After I retained another lawyer, he hit me up for an outrageous bill.
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FAQs
Questions? We have answers

What a Consumer Protection Lawyer Can Do for You

A consumer protection lawyer specializes in safeguarding individuals from unfair, deceptive, or fraudulent business practices. These lawyers advocate for the rights of consumers in disputes with businesses, helping clients recover damages related to fraud, defective products, false advertising, or violation of consumer protection laws. They work to enforce laws that prevent businesses from taking advantage of consumers and ensure that businesses adhere to fair practices.

Whether you’ve been the victim of a scam, sold a faulty product, or misled by false advertising, a consumer protection lawyer can help you navigate legal options and pursue justice.

When Should I Hire a Consumer Protection Lawyer?

You should consider hiring a consumer protection lawyer when you’ve encountered unfair or illegal business practices and need legal assistance to resolve the situation. Common scenarios include:

  • Fraud or deceptive business practices: If a company misled you into purchasing a product or service under false pretenses, a lawyer can help you seek compensation.
  • Defective products: If you purchased a product that was unsafe or defective and caused harm, a lawyer can help you file a product liability claim.
  • False advertising or unfair pricing: A lawyer can assist if you were misled by deceptive advertising or charged for services or products in a way that violates consumer laws.
  • Debt collection harassment: If you're being harassed by debt collectors or are facing illegal debt collection practices, a consumer protection lawyer can enforce your rights under the Fair Debt Collection Practices Act (FDCPA).
  • Credit report issues: If errors on your credit report are affecting your financial standing, a lawyer can help you resolve disputes with credit reporting agencies or creditors under the Fair Credit Reporting Act (FCRA).
  • Predatory lending practices: If you've been subjected to unfair loan terms or practices by payday lenders or mortgage companies, a lawyer can help you challenge the loan and seek a resolution.
  • Data breaches or identity theft: If your personal information was compromised due to a company’s failure to protect your data, a lawyer can help you recover damages related to the breach.

What Does a Consumer Protection Lawyer Do?

A consumer protection lawyer provides a wide range of services to help protect consumers' rights and seek compensation for harms caused by businesses. Their role may include:

  • Filing lawsuits: Representing clients in lawsuits against businesses that have violated consumer protection laws, whether through fraud, deceptive practices, or negligence.
  • Negotiating settlements: Working with businesses or their insurers to negotiate fair compensation for damages caused by unfair practices or defective products.
  • Pursuing class action lawsuits: When a company harms multiple consumers, a lawyer can represent a group of plaintiffs in a class action lawsuit, seeking collective damages.
  • Advising on consumer rights: Helping clients understand their rights under various consumer protection laws and advising on the best course of action.
  • Handling product liability claims: Representing clients who have been injured by defective products and holding manufacturers or retailers accountable for the harm caused.
  • Defending against debt collection harassment: Enforcing the rights of consumers under the FDCPA and other laws that protect individuals from abusive or unlawful debt collection tactics.
  • Resolving credit report disputes: Helping clients correct errors on their credit reports that may be causing financial harm or affecting their creditworthiness.

How Are Consumer Protection Lawyers Paid?

Consumer protection lawyers typically use different fee structures depending on the complexity of the case and the type of legal work required. Common payment methods include:

  • Contingency fee: For many consumer protection cases, such as class actions or product liability claims, lawyers may work on a contingency fee basis. This means they only get paid if they win or settle the case, taking a percentage (typically between 25% and 40%) of the awarded amount.
  • Hourly rate: For more complex cases or ongoing legal disputes, some lawyers charge by the hour. Hourly rates can range from $150 to $500 or more, depending on the lawyer’s experience and location.
  • Flat fee: For specific services, such as reviewing a contract or filing a small claim, a lawyer may charge a flat fee that covers all the necessary legal work.
  • Retainer fee: For clients needing ongoing legal assistance, some lawyers may charge a retainer fee, which is an upfront payment that is billed against as the lawyer works on the case.

It’s important to discuss fees upfront with your lawyer to understand how you’ll be charged and to avoid unexpected costs.

How Much Does a Consumer Protection Lawyer Cost?

The cost of hiring a consumer protection lawyer depends on the complexity of the case, the lawyer’s experience, and the type of legal service required. General cost estimates include:

  • Contingency fee cases: For cases handled on a contingency basis, the lawyer typically takes between 25% and 40% of any settlement or damages awarded.
  • Hourly rates: Hourly rates for consumer protection lawyers generally range from $150 to $500, with higher rates for more experienced attorneys or cases involving complex legal issues.
  • Flat fees: For specific services like contract reviews or handling a small claims case, flat fees may range from $500 to $2,000, depending on the scope of work.
  • Class actions: In class action cases, fees are often paid out of the settlement or damages awarded, and individual plaintiffs usually do not have to pay upfront.

Make sure to ask for a clear estimate of costs during your initial consultation to avoid surprises and to understand how much you can expect to pay.

Top Questions to Ask a Consumer Protection Lawyer

Before hiring a consumer protection lawyer, it’s important to ask questions to ensure they have the experience and skills to handle your case effectively. Key questions include:

  1. What experience do you have with consumer protection law?
    Ensure the lawyer has specific experience handling cases like yours, whether it involves product liability, fraud, or debt collection issues.
  2. How do you charge for your services?
    Clarify whether the lawyer charges by the hour, a flat fee, or a contingency fee, and ask for an estimate of the total cost of your case.
  3. What is the likelihood of success for my case?
    Ask the lawyer for an honest assessment of your case and what outcome you can reasonably expect.
  4. Have you handled cases like mine before?
    Make sure the lawyer has experience dealing with similar legal issues, whether it’s credit report disputes, data breaches, or defective products.
  5. What is the timeline for resolving my case?
    While it can be difficult to predict exact timelines, the lawyer should give you a general idea of how long your case may take to resolve.
  6. Will you handle my case personally?
    In larger firms, junior attorneys or paralegals may handle parts of your case, so it’s important to know who will be working on your claim.

How to Check the Credibility of a Consumer Protection Lawyer

To ensure you are hiring a reputable consumer protection lawyer, take the following steps to verify their credentials and track record:

  • Verify their bar status: Check with your state bar association to confirm that the lawyer is licensed to practice and has no history of disciplinary actions.
  • Check for experience in consumer protection: Review the lawyer’s website or professional profile to confirm they specialize in consumer protection law and have handled cases similar to yours.
  • Read client reviews and testimonials: Look for client reviews on platforms like Avvo, Martindale-Hubbell, or Google to see what previous clients have said about the lawyer’s professionalism and success rate.
  • Ask for references: A credible lawyer should be willing to provide references from past clients who can speak to their ability to handle consumer protection cases.
  • Look for industry affiliations: Membership in organizations like the National Association of Consumer Advocates (NACA) can indicate that the lawyer is committed to protecting consumer rights.

What Should I Prepare for My First Consultation?

To get the most out of your first consultation with a consumer protection lawyer, come prepared with all relevant documents and information. Here’s what you should bring:

  • Details of the product or service in question: Bring any purchase receipts, warranties, or contracts related to the product or service involved in your claim.
  • Documentation of your complaint: Provide evidence of your complaint, such as email exchanges with the company, photos of a defective product, or a timeline of events related to the dispute.
  • Communication with the business or debt collector: If you’ve communicated with the business or debt collector, bring copies of letters, emails, or phone logs.
  • List of questions: Write down any questions you have about the legal process, costs, and potential outcomes for your case.
  • Information on damages: Be prepared to discuss any financial losses or harm you’ve suffered as a result of the unfair business practices, including medical bills, lost wages, or emotional distress.

By preparing thoroughly for your consultation, you can help the lawyer understand your situation more effectively and get the best possible legal advice on how to proceed with your case.

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