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18 Dec, 2024 by Pete
Edit in response to John’s dishonest response: I sent John multiple emails and text messages over a period of about a week notifying him I had an important meeting with the IRS regarding the immigration status of my wife. I needed the tax documents so I could give them to the IRS and move forward with the immigration attorney to get her status updated and her future secured. You can imagine this was very important to me. John ignored ALL of my emails and text messages. Days before the meeting I left John a bad review hoping to get his attention. And I did! Lo and behold he replied the same day and sent my tax information to me. In his email he chastised me for leaving a bad review about him since he would not reply to me with the information I required from him. I was treated poorly for behavior that could have been avoided if he just took a few minutes to send me the information I needed. 🤷🏻‍♂️ About that review: I did NOT recant what I said. John told me if I took it down he would consider doing my 2023 taxes. After I removed it he never responded to me again. Totally dishonest in his response to this review. He DID NOT explicitly tell me he would not be doing 2023 taxes. He baited me into deleting the review and left me hanging with no response. Untrustworthy! Original review: John blatantly ignored multiple emails I sent requesting my tax information. Required it for an important meeting at an IRS location, otherwise it wouldn’t have been that big of a deal. Was treated poorly for saying something about it. Left hanging on 2023 taxes, as he decided he “didn’t want to work for me anymore.” He communicated very well while selling me his service. He did perform his functions that I hired him to do well. Maybe you won’t have the same problem I did.
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31 Aug, 2024 by John caldwell
John was very cordial and informative. I would definitely recommend him.
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17 Apr, 2024 by Evelyn leach
John Claudell is an amazing Attorney! Every issue that my husband and I have encountered he has resolved. I totally recommend and trust his expertise and so will you.
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16 Nov, 2011 by Anonymous
I was charged with 2 misdemeanor offenses; Mr. Aaron met with the prosecutor assigned to my case and argued that my case should be dismissed for factual as well as legal reasons. They called him back a week later and told him that they had filed a motion to dismiss with the court. I never even had to appear!
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25 Dec, 2024 by Ritchy haynes
Patricia is wonderful to work with!She makes herself available to you and always cares about your best interests.
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29 Jun, 2024 by Aspen walker
I am so thankful to have found the PSB Law Firm to help me with my Colorado PERA disability claim. Patricia and team are highly knowledgeable and expert about working with Colorado PERA/Unum. Patricia and her team are attentive, patient with folks experiencing disability and trauma, fair, and excellent at their work. I highly recommend Patricia Bellac and team.
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07 May, 2024 by Heidi rankin
Patricia and her firm were a pleasure to work with. The information shared with me was always clear and helpful. Patricia was always optimistic and encouraging and patient. I ended with the outcome I had hoped for and will use the firm's services again if needed!
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21 May, 2024 by Norman allard
I was always concerned that when the day came to make a will and medical directive it would not only be emotional, it would also be complicated. While there was an emotional component (considering my death and those I would leave behind), the process itself was not complicated at all. Working with Julie Kreutzer was like working with a good friend. She was empathetic, kind, communicative, and guided me through the process every step of the way. She helped me clarify my intent. Made sure all the wording was clear and easily understood by those who would be reading it when the time came. Her suggestions were always gentle, caring, and with my best intentions in mind. If you are looking for an Attorney who will have your back even when the process is completed, and will be there in the future should things change, you can do no better than Julie. Norman Allard
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25 Apr, 2024 by Catherine oates
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25 Apr, 2024 by Sandra dabit
Julie is an empathetic and knowledgeable attorney. She assisted me with a civil issue that I had no experience with. Not only did she guide me through the matter but she taught me how to represent myself in different situations and maintained open communication throughout the process. Not many people take the time to learn the intricacies of the law so having that support from Julie was a tremendous relief. I highly recommend reaching out to Julie if you need legal assistance!
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What a Consumer Protection Lawyer Can Do for You

A consumer protection lawyer specializes in safeguarding individuals from unfair, deceptive, or fraudulent business practices. These lawyers advocate for the rights of consumers in disputes with businesses, helping clients recover damages related to fraud, defective products, false advertising, or violation of consumer protection laws. They work to enforce laws that prevent businesses from taking advantage of consumers and ensure that businesses adhere to fair practices.

Whether you’ve been the victim of a scam, sold a faulty product, or misled by false advertising, a consumer protection lawyer can help you navigate legal options and pursue justice.

When Should I Hire a Consumer Protection Lawyer?

You should consider hiring a consumer protection lawyer when you’ve encountered unfair or illegal business practices and need legal assistance to resolve the situation. Common scenarios include:

  • Fraud or deceptive business practices: If a company misled you into purchasing a product or service under false pretenses, a lawyer can help you seek compensation.
  • Defective products: If you purchased a product that was unsafe or defective and caused harm, a lawyer can help you file a product liability claim.
  • False advertising or unfair pricing: A lawyer can assist if you were misled by deceptive advertising or charged for services or products in a way that violates consumer laws.
  • Debt collection harassment: If you're being harassed by debt collectors or are facing illegal debt collection practices, a consumer protection lawyer can enforce your rights under the Fair Debt Collection Practices Act (FDCPA).
  • Credit report issues: If errors on your credit report are affecting your financial standing, a lawyer can help you resolve disputes with credit reporting agencies or creditors under the Fair Credit Reporting Act (FCRA).
  • Predatory lending practices: If you've been subjected to unfair loan terms or practices by payday lenders or mortgage companies, a lawyer can help you challenge the loan and seek a resolution.
  • Data breaches or identity theft: If your personal information was compromised due to a company’s failure to protect your data, a lawyer can help you recover damages related to the breach.

What Does a Consumer Protection Lawyer Do?

A consumer protection lawyer provides a wide range of services to help protect consumers' rights and seek compensation for harms caused by businesses. Their role may include:

  • Filing lawsuits: Representing clients in lawsuits against businesses that have violated consumer protection laws, whether through fraud, deceptive practices, or negligence.
  • Negotiating settlements: Working with businesses or their insurers to negotiate fair compensation for damages caused by unfair practices or defective products.
  • Pursuing class action lawsuits: When a company harms multiple consumers, a lawyer can represent a group of plaintiffs in a class action lawsuit, seeking collective damages.
  • Advising on consumer rights: Helping clients understand their rights under various consumer protection laws and advising on the best course of action.
  • Handling product liability claims: Representing clients who have been injured by defective products and holding manufacturers or retailers accountable for the harm caused.
  • Defending against debt collection harassment: Enforcing the rights of consumers under the FDCPA and other laws that protect individuals from abusive or unlawful debt collection tactics.
  • Resolving credit report disputes: Helping clients correct errors on their credit reports that may be causing financial harm or affecting their creditworthiness.

How Are Consumer Protection Lawyers Paid?

Consumer protection lawyers typically use different fee structures depending on the complexity of the case and the type of legal work required. Common payment methods include:

  • Contingency fee: For many consumer protection cases, such as class actions or product liability claims, lawyers may work on a contingency fee basis. This means they only get paid if they win or settle the case, taking a percentage (typically between 25% and 40%) of the awarded amount.
  • Hourly rate: For more complex cases or ongoing legal disputes, some lawyers charge by the hour. Hourly rates can range from $150 to $500 or more, depending on the lawyer’s experience and location.
  • Flat fee: For specific services, such as reviewing a contract or filing a small claim, a lawyer may charge a flat fee that covers all the necessary legal work.
  • Retainer fee: For clients needing ongoing legal assistance, some lawyers may charge a retainer fee, which is an upfront payment that is billed against as the lawyer works on the case.

It’s important to discuss fees upfront with your lawyer to understand how you’ll be charged and to avoid unexpected costs.

How Much Does a Consumer Protection Lawyer Cost?

The cost of hiring a consumer protection lawyer depends on the complexity of the case, the lawyer’s experience, and the type of legal service required. General cost estimates include:

  • Contingency fee cases: For cases handled on a contingency basis, the lawyer typically takes between 25% and 40% of any settlement or damages awarded.
  • Hourly rates: Hourly rates for consumer protection lawyers generally range from $150 to $500, with higher rates for more experienced attorneys or cases involving complex legal issues.
  • Flat fees: For specific services like contract reviews or handling a small claims case, flat fees may range from $500 to $2,000, depending on the scope of work.
  • Class actions: In class action cases, fees are often paid out of the settlement or damages awarded, and individual plaintiffs usually do not have to pay upfront.

Make sure to ask for a clear estimate of costs during your initial consultation to avoid surprises and to understand how much you can expect to pay.

Top Questions to Ask a Consumer Protection Lawyer

Before hiring a consumer protection lawyer, it’s important to ask questions to ensure they have the experience and skills to handle your case effectively. Key questions include:

  1. What experience do you have with consumer protection law?
    Ensure the lawyer has specific experience handling cases like yours, whether it involves product liability, fraud, or debt collection issues.
  2. How do you charge for your services?
    Clarify whether the lawyer charges by the hour, a flat fee, or a contingency fee, and ask for an estimate of the total cost of your case.
  3. What is the likelihood of success for my case?
    Ask the lawyer for an honest assessment of your case and what outcome you can reasonably expect.
  4. Have you handled cases like mine before?
    Make sure the lawyer has experience dealing with similar legal issues, whether it’s credit report disputes, data breaches, or defective products.
  5. What is the timeline for resolving my case?
    While it can be difficult to predict exact timelines, the lawyer should give you a general idea of how long your case may take to resolve.
  6. Will you handle my case personally?
    In larger firms, junior attorneys or paralegals may handle parts of your case, so it’s important to know who will be working on your claim.

How to Check the Credibility of a Consumer Protection Lawyer

To ensure you are hiring a reputable consumer protection lawyer, take the following steps to verify their credentials and track record:

  • Verify their bar status: Check with your state bar association to confirm that the lawyer is licensed to practice and has no history of disciplinary actions.
  • Check for experience in consumer protection: Review the lawyer’s website or professional profile to confirm they specialize in consumer protection law and have handled cases similar to yours.
  • Read client reviews and testimonials: Look for client reviews on platforms like Avvo, Martindale-Hubbell, or Google to see what previous clients have said about the lawyer’s professionalism and success rate.
  • Ask for references: A credible lawyer should be willing to provide references from past clients who can speak to their ability to handle consumer protection cases.
  • Look for industry affiliations: Membership in organizations like the National Association of Consumer Advocates (NACA) can indicate that the lawyer is committed to protecting consumer rights.

What Should I Prepare for My First Consultation?

To get the most out of your first consultation with a consumer protection lawyer, come prepared with all relevant documents and information. Here’s what you should bring:

  • Details of the product or service in question: Bring any purchase receipts, warranties, or contracts related to the product or service involved in your claim.
  • Documentation of your complaint: Provide evidence of your complaint, such as email exchanges with the company, photos of a defective product, or a timeline of events related to the dispute.
  • Communication with the business or debt collector: If you’ve communicated with the business or debt collector, bring copies of letters, emails, or phone logs.
  • List of questions: Write down any questions you have about the legal process, costs, and potential outcomes for your case.
  • Information on damages: Be prepared to discuss any financial losses or harm you’ve suffered as a result of the unfair business practices, including medical bills, lost wages, or emotional distress.

By preparing thoroughly for your consultation, you can help the lawyer understand your situation more effectively and get the best possible legal advice on how to proceed with your case.

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