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10 Jan, 2019 by Matt & jackie
Paul Burris helped my wife and I in crafting our current estate plan. The process was made easy for us because of his high level of attention to detail and extensive expertise on the subject. He explained things clearly and thoroughly throughout the process. He will be the one to update our estate plan when the time comes and he is the person I would refer my friends and family to.
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23 Oct, 2017 by Ray and lori
Paul Burris did an outstanding job helping us get our estate planning and wills prepared. This is not an easy task for most of us to do, but Paul was supportive and extremely professional and made us feel at ease. His knowledge of Estate planning is outstanding. We highly recommend him!
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28 Jul, 2017 by Mary ruth
My husband and I (both senior citizens) spent several years trying to decide about setting up an estate trust. Finally, we were ready. Paul Burris was recommended to us by a respected retired attorney. And Paul did an excellent job. He was methodical and patient with us. He made sure we understood the ramifications of each decision. And he helped us successfully resolve an out-of-state issue. We plan to continue to use Paul’s services.
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19 Aug, 2024 by Anonymous
Chuck Peterson handled my situation with the utmost professionalism. He made himself available to me even though he is very busy and addressed all my concerns. He is extremely knowledgeable and connected. He was able to enlist the assistance of his colleague to further help with the case. With his guidance I was able to avoid all charges related to false allegations against me. You cannot put a price on peace of mind and with Mr. Peterson handling my case I felt well supported. I cannot give a higher recommendation for competent representation.
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17 Oct, 2024 by Anonymous
I reached out in hopes that I would be able to have the same experience as others. I have done a lot of research on my vehicle it being 2014 Hyundai Santa Fe sport. I found him listed as a lawyer to consult if needing help with advice to the lawsuit back in 2021. My vehicle is involved in the lawsuit and has had an engine replacement done prior. I would explain my situation fully but this would be an essay, long story short I reached out and wasn’t even able to even discuss my scenario fully without being rudely interrupted and asked questions, which I answered, but then was rudely told he has thousands and thousands of cases, I understand completely Hyundai has a lot of these cars so it’s expected, but then told me he took a week off [redacted] and unless I want to pay an hourly rate of $700 then he would be willing to listen to me. I insisted I could pay the $700 because I believe that I have a case and I have the money, my fiance is a driller in the mines for gold he makes over a 100,000 a year so we would be willing to pay for him as our lawyer if he had not treated me poorly after our first phone call. Completely understand that we all have bad days but to take it out on me [redacted] and that you have thousands and thousands of cases. You could be a lot nicer about it and say I’m going through a hard time right now and don’t have the time to take your case I apologize and I wish you the best. Then I could have gone my way nicely and wouldn’t be writing this review. Unprofessional I’m sure that’s not the case with everyone who contacts him and maybe I just caught him on a bad day but I was highly disappointed.
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22 Feb, 2024 by Anonymous
We contacted Bonner after we had a factory issue with my Hyundai engine.. He responded immediately to each and every email, provided me with very concise information, and he did not let us get taken advantage of by the car dealership! The dealership told me one thing which was not true, and he nipped it in the bud right away! Because of him, they are taking care of an issue that they are REQUIRED to take care of without trying to hassle us. He was kind, prompt, and AMAZING. Thank you so so so much!
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17 May, 2023 by Jason
I found Bonner because he was listed as one of the class counsel attorneys for the KIA Theta II engine settlement and I was looking for assistance/advice with the claim I had filed with KIA regarding my engine failure. Short story...in my opinion, and Bonner's, KIA failed my family in several ways, including some of it's direct obligations under the settlement, and was not compensating me in full for all of my "out of pocket, reasonable repair related expenses". Upon reaching out to Bonner, he was extremely generous with his time in contacting me back & letting me know the most efficient way for us to communicate, then all the way through the entire process all the way up to and including the BBB Arbitration process. Despite being an extremely well versed and thorough class action attorney, and therefore in VERY high demand and extremely busy, Bonner was always very prompt, polite, transparent, and helpful, in his communications with me. A few other reviews here accuse Bonner of being curt or impolite, well, let me tell you those folks are dead wrong in their interpretations. I found Bonner to be exactly the opposite, helping me when he really didn't have to and could have simply blown me off as yet another in the group of millions covered under the settlement who experienced issues with their KIA engines. The demand for Bonner's services and time simply require him to be concise, transparent, and direct to the point in his communications...as his extremely busy schedule demands. But let me tell you, despite his demanding schedule, Bonner was ALWAYS engaged when I emailed him, offering sound advice and guidance, and reviewing every piece of documentation/evidence I submitted to both KIA and the BBB throughout my case despite there being no billable hours for him, or other reason to be so helpful...other than trying to do the right thing for someone seeking assistance against a big corporate manufacturer who failed its customers. Unfortunately, due to the somewhat unique nature of my case (engine failed out of state and KIA never offered me a loaner vehicle, or informed me I was entitled to one under the settlement, causing me to incur huge rental vehicle fees they would not fully reimburse) the BBB, who clearly barely reviewed any of my documentation Bonner so clearly advised me on, quickly sided with KIA out of hand and I lost my appeal. HOWEVER, this is through no fault of Bonner's whatsoever, and in fact, he had advised me that this was likely going to be the outcome. Bonner remained steadfast and supportive in reviewing documentation and providing advice and assistance despite that outlook and the long odds. Bonner even emailed me afterwards and informed me what after-action items he was going to bring to the judge who presided over the original class action case, ensuring me he was going to use my poor experience with the BBB Arbitration process as grounds for future improvements for claimants in this and other settlements. Bottom line, if you have an issue that brought you here to review Bonner's endorsements, don't hesitate to hire him...he's definitely your Attorney. Thanks again Bonner, wishing you the best with everything!!!
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02 Apr, 2024 by Stack banks
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11 Apr, 2023 by Jessy davenport
Highly skilled attorneys, beautiful office downtown, management are kind people who go above and beyond for support staff and attorneys. Truly an exceptional firm filled with gifted attorneys that offer a plethora of areas of expertise.
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03 Apr, 2022 by Autumn dismuke
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01 Jul, 2024 by Chris
I wouldn't recommend this guy to anybody he pushed me to take a offer that nobody in their right mind would take and when I wanted to go to litigations he just ignored it and got himself off my case
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FAQs
Questions? We have answers

What a Consumer Protection Lawyer Can Do for You

A consumer protection lawyer specializes in safeguarding individuals from unfair, deceptive, or fraudulent business practices. These lawyers advocate for the rights of consumers in disputes with businesses, helping clients recover damages related to fraud, defective products, false advertising, or violation of consumer protection laws. They work to enforce laws that prevent businesses from taking advantage of consumers and ensure that businesses adhere to fair practices.

Whether you’ve been the victim of a scam, sold a faulty product, or misled by false advertising, a consumer protection lawyer can help you navigate legal options and pursue justice.

When Should I Hire a Consumer Protection Lawyer?

You should consider hiring a consumer protection lawyer when you’ve encountered unfair or illegal business practices and need legal assistance to resolve the situation. Common scenarios include:

  • Fraud or deceptive business practices: If a company misled you into purchasing a product or service under false pretenses, a lawyer can help you seek compensation.
  • Defective products: If you purchased a product that was unsafe or defective and caused harm, a lawyer can help you file a product liability claim.
  • False advertising or unfair pricing: A lawyer can assist if you were misled by deceptive advertising or charged for services or products in a way that violates consumer laws.
  • Debt collection harassment: If you're being harassed by debt collectors or are facing illegal debt collection practices, a consumer protection lawyer can enforce your rights under the Fair Debt Collection Practices Act (FDCPA).
  • Credit report issues: If errors on your credit report are affecting your financial standing, a lawyer can help you resolve disputes with credit reporting agencies or creditors under the Fair Credit Reporting Act (FCRA).
  • Predatory lending practices: If you've been subjected to unfair loan terms or practices by payday lenders or mortgage companies, a lawyer can help you challenge the loan and seek a resolution.
  • Data breaches or identity theft: If your personal information was compromised due to a company’s failure to protect your data, a lawyer can help you recover damages related to the breach.

What Does a Consumer Protection Lawyer Do?

A consumer protection lawyer provides a wide range of services to help protect consumers' rights and seek compensation for harms caused by businesses. Their role may include:

  • Filing lawsuits: Representing clients in lawsuits against businesses that have violated consumer protection laws, whether through fraud, deceptive practices, or negligence.
  • Negotiating settlements: Working with businesses or their insurers to negotiate fair compensation for damages caused by unfair practices or defective products.
  • Pursuing class action lawsuits: When a company harms multiple consumers, a lawyer can represent a group of plaintiffs in a class action lawsuit, seeking collective damages.
  • Advising on consumer rights: Helping clients understand their rights under various consumer protection laws and advising on the best course of action.
  • Handling product liability claims: Representing clients who have been injured by defective products and holding manufacturers or retailers accountable for the harm caused.
  • Defending against debt collection harassment: Enforcing the rights of consumers under the FDCPA and other laws that protect individuals from abusive or unlawful debt collection tactics.
  • Resolving credit report disputes: Helping clients correct errors on their credit reports that may be causing financial harm or affecting their creditworthiness.

How Are Consumer Protection Lawyers Paid?

Consumer protection lawyers typically use different fee structures depending on the complexity of the case and the type of legal work required. Common payment methods include:

  • Contingency fee: For many consumer protection cases, such as class actions or product liability claims, lawyers may work on a contingency fee basis. This means they only get paid if they win or settle the case, taking a percentage (typically between 25% and 40%) of the awarded amount.
  • Hourly rate: For more complex cases or ongoing legal disputes, some lawyers charge by the hour. Hourly rates can range from $150 to $500 or more, depending on the lawyer’s experience and location.
  • Flat fee: For specific services, such as reviewing a contract or filing a small claim, a lawyer may charge a flat fee that covers all the necessary legal work.
  • Retainer fee: For clients needing ongoing legal assistance, some lawyers may charge a retainer fee, which is an upfront payment that is billed against as the lawyer works on the case.

It’s important to discuss fees upfront with your lawyer to understand how you’ll be charged and to avoid unexpected costs.

How Much Does a Consumer Protection Lawyer Cost?

The cost of hiring a consumer protection lawyer depends on the complexity of the case, the lawyer’s experience, and the type of legal service required. General cost estimates include:

  • Contingency fee cases: For cases handled on a contingency basis, the lawyer typically takes between 25% and 40% of any settlement or damages awarded.
  • Hourly rates: Hourly rates for consumer protection lawyers generally range from $150 to $500, with higher rates for more experienced attorneys or cases involving complex legal issues.
  • Flat fees: For specific services like contract reviews or handling a small claims case, flat fees may range from $500 to $2,000, depending on the scope of work.
  • Class actions: In class action cases, fees are often paid out of the settlement or damages awarded, and individual plaintiffs usually do not have to pay upfront.

Make sure to ask for a clear estimate of costs during your initial consultation to avoid surprises and to understand how much you can expect to pay.

Top Questions to Ask a Consumer Protection Lawyer

Before hiring a consumer protection lawyer, it’s important to ask questions to ensure they have the experience and skills to handle your case effectively. Key questions include:

  1. What experience do you have with consumer protection law?
    Ensure the lawyer has specific experience handling cases like yours, whether it involves product liability, fraud, or debt collection issues.
  2. How do you charge for your services?
    Clarify whether the lawyer charges by the hour, a flat fee, or a contingency fee, and ask for an estimate of the total cost of your case.
  3. What is the likelihood of success for my case?
    Ask the lawyer for an honest assessment of your case and what outcome you can reasonably expect.
  4. Have you handled cases like mine before?
    Make sure the lawyer has experience dealing with similar legal issues, whether it’s credit report disputes, data breaches, or defective products.
  5. What is the timeline for resolving my case?
    While it can be difficult to predict exact timelines, the lawyer should give you a general idea of how long your case may take to resolve.
  6. Will you handle my case personally?
    In larger firms, junior attorneys or paralegals may handle parts of your case, so it’s important to know who will be working on your claim.

How to Check the Credibility of a Consumer Protection Lawyer

To ensure you are hiring a reputable consumer protection lawyer, take the following steps to verify their credentials and track record:

  • Verify their bar status: Check with your state bar association to confirm that the lawyer is licensed to practice and has no history of disciplinary actions.
  • Check for experience in consumer protection: Review the lawyer’s website or professional profile to confirm they specialize in consumer protection law and have handled cases similar to yours.
  • Read client reviews and testimonials: Look for client reviews on platforms like Avvo, Martindale-Hubbell, or Google to see what previous clients have said about the lawyer’s professionalism and success rate.
  • Ask for references: A credible lawyer should be willing to provide references from past clients who can speak to their ability to handle consumer protection cases.
  • Look for industry affiliations: Membership in organizations like the National Association of Consumer Advocates (NACA) can indicate that the lawyer is committed to protecting consumer rights.

What Should I Prepare for My First Consultation?

To get the most out of your first consultation with a consumer protection lawyer, come prepared with all relevant documents and information. Here’s what you should bring:

  • Details of the product or service in question: Bring any purchase receipts, warranties, or contracts related to the product or service involved in your claim.
  • Documentation of your complaint: Provide evidence of your complaint, such as email exchanges with the company, photos of a defective product, or a timeline of events related to the dispute.
  • Communication with the business or debt collector: If you’ve communicated with the business or debt collector, bring copies of letters, emails, or phone logs.
  • List of questions: Write down any questions you have about the legal process, costs, and potential outcomes for your case.
  • Information on damages: Be prepared to discuss any financial losses or harm you’ve suffered as a result of the unfair business practices, including medical bills, lost wages, or emotional distress.

By preparing thoroughly for your consultation, you can help the lawyer understand your situation more effectively and get the best possible legal advice on how to proceed with your case.

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