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25 Aug, 2017 by David
Norman McKellar and Julie, who was always available for questions and directives, informed me of the hopeful benefit of filing an OIC on my extant IRS Debt of $144K. The eight months (each step in the process was predicted) resulted in a final settlement of $19K total. The fee of $4.5 K was more than reasonable considering the dramatic result.
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31 Jul, 2017 by Rick
I owned a small business employing 15 people and got behind on my federal taxes. I was really in arrears before I contacted Norm and was feeling desperate. Norm and his firm agreed to take on my case, explained what I needed to do and what will happen next. His firm helped me come to resolution with the IRS. I would wholeheartedly recommend him and his paralegal, Julie, is great too!!!!
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31 May, 2017 by Ed
IRS wanted to tax me twice on stock options I sold. Mr McKellar worked the problem; paid no additional tax.
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19 Feb, 2016 by Anonymous
Mr. Nelson and his staff were available and professional from the start. I appreciate his ability to relate to me and give logic, sound advice regarding some divorce questions. He took the time to explain the process and provide me with my options. Finding an attorney can be an emotional process, I am thankful for the kindness and professionalism Mr. Nelson provided.
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04 Feb, 2016 by Donna
Mr Nelson did a tremendous job helping us to understand disability benefits at my husband's job and interpreting another contract he had with the company. He is patient and gave us our options. A fine attorney and we will be using him in the future.
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10 Oct, 2015 by Christina
I hired Jesse Nelson and his team to assist me with my labor case this past January. This was my first experience with a lawyer, so I honestly had no idea what to expect. I had the preconceived notion that hiring a lawyer and filing a suit would be a dreadful experience. Needless to say, I was completely wrong. I could not be more satisfied with my experience or the outcome of my case. He and his team made the entire process painless. In fact, it was actually enjoyable. Jesse and his assistants were always available to answer any questions I may have had, and always kept me informed with the progress of my case. Jesse always did a great job with explaining everything is layman's terms so I was able to truly understand every step of the process and make educated decisions. They were professional, prompt, honest, and helpful. I'm sure most lawyers have their own agendas, but it was evident that Jesse truly had my best interests at heart. I would highly recommend this firm to anyone seeking legal assistance, as I couldn't have asked for a better experience.
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26 May, 2013 by Anonymous
I fully agree with the previous review on all counts, I could not have said it better.
Mr. Butler's expertise and experience, along with the respect and trust he has earned with tax authorities, provide the very best representation. You will be pleased as well as relieved and reassured by the prompt personal attention, kind support and respect Mr. Butler provides his clients. Having worked with over 20 attorneys, I know how rare that is.
It's said only two things are certain—death and taxes. If you have a problem with taxes, I urge you to see Mr. Butler because there is a third certainty—that Mr. Butler and his firm will provide you with the finest and most professional representation possible.
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15 May, 2013 by Anonymous
I have been a medical professional for 30 years. During those years I have been involved with many attorneys both professionally and personally for many different situations. My experiences with attorneys have consistently been unpleasant. Most of the attorneys I have encountered have also been unpleasant.
Although not every practicing attorney falls into this category, unfortunately the legal profession is replete with unpleasant, unscrupulous individuals practicing with lack of communication and due-diligence who have created a negative image of the profession with the public in general, and my previous experience confirms this is rightly so.
Enter Attorney John Eric Butler. I first met Mr. Butler two years ago when my wife and I saw him for consultation for personal business matters. It was immediately evident that he was an attorney much different than we had encountered before.
Over the two years that we have been his clients, he has demonstrated unequivocally that he is a true gentleman. He is of the highest character and at all times conducts himself in the most moral, ethical and professional manner. He has shown us heart-felt compassion for our situation. His counsel and guidance have been invaluable in the difficult life decisions that we have had to make.
Mr. Butler represents the essence of what an attorney should be and is the highest credit to his profession, a profession that desperately needs more individuals like him.
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26 Apr, 2013 by Ruby
Eric Butler provided excellent service in preparing a revocable living trust for me. His rates were reasonable. His turnaround time was responsive to my needs. I appreciate Eric for assisting me with this important project.
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21 Feb, 2018 by Kendall
I was wrongfully terminated from a local government position. Because it was government it was very complex. After consulting with Mr. David Burkhalter and his son Alex they took my case. They worked together like hand in glove. They kept me updated and aware of things that would be upcoming. I was never “caught of guard” in the process of mandatory wait times or replies from the defendants. They were completely in charge of my situation and had the answers before the defendants could ask the questions. It was amazing watching how prepared Alex and the Burkhalter firm was. Alex was wise and professional above his years. Alex was always very honest with me and let me know what to expect at the next turn. I would absolutely recommend Alex and the Burkhalter Firm to anyone looking for the Best of the Best.
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21 Feb, 2018 by Mark
Alex Burkhalter earned my respect and confidence from the very beginning. My case was a wrongful termination against a municipality, which involved uncommon, technical environmental concepts. Just to understand the facts of this situation, the entire staff had to learn what must have seemed like a new language. Not only did they learn the environmental concepts and the proper, technical way to speak them, they became proficient in the specific details.
Although I was certainly pleased in his understanding and adaptation to the language of my case, it wasn’t his proficiency in the details of this situation that impressed me the most. It was that each and every one of the staff demonstrated a very personal interest in my well-being and in correcting the environmental issues this case would address.
From our first meeting, I knew that Alex Burkhalter was as concerned with these environmental issues as I was. I also knew that this firm was deeply concerned for my personal well-being.
This review falls far short of expressing my gratitude for this well-accomplished firm. To you reading this review, I say - this law firm and its entire staff are the most dedicated, professional and personable you could hope for. To Alex and the Burkhalter Law Firm, I say “Thank you” from the depths of my truth.
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01 Apr, 2016 by Janice lynn buda
Alex Burkhalter is the epitome of an attorney and a gentleman. His determination to do the highest quality work for his clients is undeniable. My complex wrongful termination suits required many hours of research and fact finding. He was relentless in his pursuit of justice in this case. At all times, he was respectful to me and made me feel confident and comfortable. He also made several positive suggestions to the Sr. partner that strengthened my claim, and I am happy to say that David (I)) defeated Goliath (a large corporation) thanks to the hard work, diligence and dedication of the Burkhalters. Alex is still young in his career, but he displays the attributes of a seasoned attorney. He was invaluable to my case. I cannot say enough good things about this young man, who places the well-being of his clients first and foremost. I was always at ease and calm with him.
He is not afraid to stand up to a Goliath!! I would recommend him wholeheartedly to any client with a work-related case.
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06 Jun, 2017 by Darryl
I couldn't have been happier working with Zach Tenry. Not only did we win our case, Zach made the whole process easy and convenient. I would definitely use Zach again should the need arise.
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28 May, 2017 by Crystal
Mr. Tenry was very knowledgeable and made me feel very comfortable. He went through all of my options and helped me make the decision best for my situation (home warranty neglect). He kept me informed every step of the way and I would certainly recommend and use Mr. Tenry again.
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20 Mar, 2016 by Charles moore
Having my own business, I have had worked with many attorney's, even in Federal court. Jessica is handling my case, and I will tell you I have never had such an advocate who is so knowledgeable, and knows how to apply that knowledge very specifically for the optimal legal result. I researched her and can absolutely understand why she was awarded the University of Tennessee award for Excellence in Civil Advocacy. She is as tenacious as anyone I have worked with, and not only stands her ground for you, but has the legal acumen to back her adversaries down. Her knowledge surpasses any of the top rated attorney's I have used. I only wish she would move to Charlotte, so she could handle all my legal matters!
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10 Feb, 2023 by Alexis t
13 Oct, 2020 by Philip curry
Appreciated the professionalism and empathy of. Greg Brown.
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12 Sep, 2020 by Mark russell
20 Sep, 2024 by Roy denton
Great law firm-you can't go wrong with them.
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20 Sep, 2024 by Tonya denton
Friendly but yet professional! :)
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20 Sep, 2024 by Jonathan winkelman
A+ Customer service, highly recommended for any legal help needed
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20 Sep, 2024 by Roy denton
Great law firm-you can't go wrong with them.
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20 Sep, 2024 by Tonya denton
Friendly but yet professional! :)
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20 Sep, 2024 by Jonathan winkelman
A+ Customer service, highly recommended for any legal help needed
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18 Sep, 2024 by Robert chesser jr.
Josh Leach is an incredibly dedicated and knowledgeable attorney who does an amazing job for his clients. I highly recommend Josh and LaFevor and Slaughter.
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11 Sep, 2024 by Christian lawson
When I called to give details for a case the lady seemed so uncaring kept interrupting very rude 😒
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29 Aug, 2024 by Danielle n
Divorce was not an easy process but Katie made it easy and walked me through every process. We had an agreed divorce with my ex partner representing himself and Katie also explained everything to him as well and helped the process be less stressful and for us to remain very kind to one another through the process. She was always very kind, professional and communicative! Would highly recommend her!
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20 Sep, 2024 by Roy denton
Great law firm-you can't go wrong with them.
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20 Sep, 2024 by Tonya denton
Friendly but yet professional! :)
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20 Sep, 2024 by Jonathan winkelman
A+ Customer service, highly recommended for any legal help needed
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23 May, 2024 by Celeste-shawn lindquist
12 May, 2024 by Torrie taylor
Emily Cala at Legal Aid won my rent dispute I am so Grateful and Thankful for the services.
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06 May, 2024 by Eric rose
23 May, 2024 by Celeste-shawn lindquist
12 May, 2024 by Torrie taylor
Emily Cala at Legal Aid won my rent dispute I am so Grateful and Thankful for the services.
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06 May, 2024 by Eric rose
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FAQs
Questions? We have answers
What a Consumer Protection Lawyer Can Do for You
A consumer protection lawyer specializes in safeguarding individuals from unfair, deceptive, or fraudulent business practices. These lawyers advocate for the rights of consumers in disputes with businesses, helping clients recover damages related to fraud, defective products, false advertising, or violation of consumer protection laws. They work to enforce laws that prevent businesses from taking advantage of consumers and ensure that businesses adhere to fair practices.
Whether you’ve been the victim of a scam, sold a faulty product, or misled by false advertising, a consumer protection lawyer can help you navigate legal options and pursue justice.
When Should I Hire a Consumer Protection Lawyer?
You should consider hiring a consumer protection lawyer when you’ve encountered unfair or illegal business practices and need legal assistance to resolve the situation. Common scenarios include:
- Fraud or deceptive business practices: If a company misled you into purchasing a product or service under false pretenses, a lawyer can help you seek compensation.
- Defective products: If you purchased a product that was unsafe or defective and caused harm, a lawyer can help you file a product liability claim.
- False advertising or unfair pricing: A lawyer can assist if you were misled by deceptive advertising or charged for services or products in a way that violates consumer laws.
- Debt collection harassment: If you're being harassed by debt collectors or are facing illegal debt collection practices, a consumer protection lawyer can enforce your rights under the Fair Debt Collection Practices Act (FDCPA).
- Credit report issues: If errors on your credit report are affecting your financial standing, a lawyer can help you resolve disputes with credit reporting agencies or creditors under the Fair Credit Reporting Act (FCRA).
- Predatory lending practices: If you've been subjected to unfair loan terms or practices by payday lenders or mortgage companies, a lawyer can help you challenge the loan and seek a resolution.
- Data breaches or identity theft: If your personal information was compromised due to a company’s failure to protect your data, a lawyer can help you recover damages related to the breach.
What Does a Consumer Protection Lawyer Do?
A consumer protection lawyer provides a wide range of services to help protect consumers' rights and seek compensation for harms caused by businesses. Their role may include:
- Filing lawsuits: Representing clients in lawsuits against businesses that have violated consumer protection laws, whether through fraud, deceptive practices, or negligence.
- Negotiating settlements: Working with businesses or their insurers to negotiate fair compensation for damages caused by unfair practices or defective products.
- Pursuing class action lawsuits: When a company harms multiple consumers, a lawyer can represent a group of plaintiffs in a class action lawsuit, seeking collective damages.
- Advising on consumer rights: Helping clients understand their rights under various consumer protection laws and advising on the best course of action.
- Handling product liability claims: Representing clients who have been injured by defective products and holding manufacturers or retailers accountable for the harm caused.
- Defending against debt collection harassment: Enforcing the rights of consumers under the FDCPA and other laws that protect individuals from abusive or unlawful debt collection tactics.
- Resolving credit report disputes: Helping clients correct errors on their credit reports that may be causing financial harm or affecting their creditworthiness.
How Are Consumer Protection Lawyers Paid?
Consumer protection lawyers typically use different fee structures depending on the complexity of the case and the type of legal work required. Common payment methods include:
- Contingency fee: For many consumer protection cases, such as class actions or product liability claims, lawyers may work on a contingency fee basis. This means they only get paid if they win or settle the case, taking a percentage (typically between 25% and 40%) of the awarded amount.
- Hourly rate: For more complex cases or ongoing legal disputes, some lawyers charge by the hour. Hourly rates can range from $150 to $500 or more, depending on the lawyer’s experience and location.
- Flat fee: For specific services, such as reviewing a contract or filing a small claim, a lawyer may charge a flat fee that covers all the necessary legal work.
- Retainer fee: For clients needing ongoing legal assistance, some lawyers may charge a retainer fee, which is an upfront payment that is billed against as the lawyer works on the case.
It’s important to discuss fees upfront with your lawyer to understand how you’ll be charged and to avoid unexpected costs.
How Much Does a Consumer Protection Lawyer Cost?
The cost of hiring a consumer protection lawyer depends on the complexity of the case, the lawyer’s experience, and the type of legal service required. General cost estimates include:
- Contingency fee cases: For cases handled on a contingency basis, the lawyer typically takes between 25% and 40% of any settlement or damages awarded.
- Hourly rates: Hourly rates for consumer protection lawyers generally range from $150 to $500, with higher rates for more experienced attorneys or cases involving complex legal issues.
- Flat fees: For specific services like contract reviews or handling a small claims case, flat fees may range from $500 to $2,000, depending on the scope of work.
- Class actions: In class action cases, fees are often paid out of the settlement or damages awarded, and individual plaintiffs usually do not have to pay upfront.
Make sure to ask for a clear estimate of costs during your initial consultation to avoid surprises and to understand how much you can expect to pay.
Top Questions to Ask a Consumer Protection Lawyer
Before hiring a consumer protection lawyer, it’s important to ask questions to ensure they have the experience and skills to handle your case effectively. Key questions include:
-
What experience do you have with consumer protection law?
Ensure the lawyer has specific experience handling cases like yours, whether it involves product liability, fraud, or debt collection issues. -
How do you charge for your services?
Clarify whether the lawyer charges by the hour, a flat fee, or a contingency fee, and ask for an estimate of the total cost of your case. -
What is the likelihood of success for my case?
Ask the lawyer for an honest assessment of your case and what outcome you can reasonably expect. -
Have you handled cases like mine before?
Make sure the lawyer has experience dealing with similar legal issues, whether it’s credit report disputes, data breaches, or defective products. -
What is the timeline for resolving my case?
While it can be difficult to predict exact timelines, the lawyer should give you a general idea of how long your case may take to resolve. -
Will you handle my case personally?
In larger firms, junior attorneys or paralegals may handle parts of your case, so it’s important to know who will be working on your claim.
How to Check the Credibility of a Consumer Protection Lawyer
To ensure you are hiring a reputable consumer protection lawyer, take the following steps to verify their credentials and track record:
- Verify their bar status: Check with your state bar association to confirm that the lawyer is licensed to practice and has no history of disciplinary actions.
- Check for experience in consumer protection: Review the lawyer’s website or professional profile to confirm they specialize in consumer protection law and have handled cases similar to yours.
- Read client reviews and testimonials: Look for client reviews on platforms like Avvo, Martindale-Hubbell, or Google to see what previous clients have said about the lawyer’s professionalism and success rate.
- Ask for references: A credible lawyer should be willing to provide references from past clients who can speak to their ability to handle consumer protection cases.
- Look for industry affiliations: Membership in organizations like the National Association of Consumer Advocates (NACA) can indicate that the lawyer is committed to protecting consumer rights.
What Should I Prepare for My First Consultation?
To get the most out of your first consultation with a consumer protection lawyer, come prepared with all relevant documents and information. Here’s what you should bring:
- Details of the product or service in question: Bring any purchase receipts, warranties, or contracts related to the product or service involved in your claim.
- Documentation of your complaint: Provide evidence of your complaint, such as email exchanges with the company, photos of a defective product, or a timeline of events related to the dispute.
- Communication with the business or debt collector: If you’ve communicated with the business or debt collector, bring copies of letters, emails, or phone logs.
- List of questions: Write down any questions you have about the legal process, costs, and potential outcomes for your case.
- Information on damages: Be prepared to discuss any financial losses or harm you’ve suffered as a result of the unfair business practices, including medical bills, lost wages, or emotional distress.
By preparing thoroughly for your consultation, you can help the lawyer understand your situation more effectively and get the best possible legal advice on how to proceed with your case.
