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06 Aug, 2014 by Sandee
Lucy was always there for me. She was always well prepared and went the extra mile to check details and possibilities. She is warm, friendly, smart and professional. She kept me well informed and prepared.
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30 Jul, 2014 by Samuel
Lucy Tufts represented me in an extremely complex case involving mortgage fraud on the part of my previous attorney, who converted the payoff money from the new lender to his own personal account and failed to pay the previous lender the funds due. The net result left me holding two mortgages on the same property, with threats of foreclosure and numerous acts of intimidation from the bank holding both mortgages. Ms. Tufts successfully negotiated a stay of action on the part of the bank while seeking recourse through the courts in a vain attempt to collect the monies due.Further research on the part of Ms. Tufts revealed that the bank offering me a new loan had failed in several respects to follow standard banking procedures and its own policies in the signing of certain documents at closing and thus had inadvertently contributed to the ensuing fraud and theft of funds that took place. Ms. Tufts demonstrated considerable skill and legal knowledge in dealing with facts as they occurred. As a legal strategist she is brilliant. As an adversary to opposing attorneys, particularly in depositions, she was courageous and did not retreat from heated dialogue from opposing counsel. At the end of the day, the original lender paid off the previous mortgage and offered me another mortgage for the same term and interest rate as before. In addition, Ms. Tufts negotiated a significant amount from the bank for damages, and obtained a $2,000,000 non-dischargeable in bankruptcy judgement against the attorney who defrauded me. Ms. Tufts was at all times patient in explaining complex legal issues and strategies, was consistently available to me and prompt in returning all telephone calls, and often worked on my case over weekends and holidays. i can only describe Ms. Tufts services in superlatives and recommend her legal services without heitation.
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29 Jul, 2014 by Anonymous
Lucy is an excellent attorney and a fine person. My experience with her could not have been better. She truly cares about her clients and her commitment to them is unparalleled. She was in constant contact with me and always returned my calls promptly. She kept me informed about everything that she was doing. I would recommend her to anyone looking for an exceptional lawyer.
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04 Oct, 2021 by Rahmat mulya
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09 Apr, 2018 by Drawing play
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18 Dec, 2017 by Rossette
The staff at Long and Long was really helpful and treated me like family. Highly recommended!
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25 Sep, 2024 by Clay mcclinton
My wife and I are very pleased with the estate planning services provided by Neil Johnston. The complete process was professional and efficient. I am specifically happy with the detailed wording used in the advanced directive. Neil is knowledgeable and took additional time to explain potential issues and the steps taken to mitigate those issues. The services provided were: a. Last Will and Testament b. Personal Property Memorandum c. Advance Directive for Health Care d. Power of Attorney for Health Care, e. Durable Financial Power of Attorney
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23 Sep, 2024 by Mr troy n smith
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19 Sep, 2024 by Janna lyons
Neil was a pleasure to work with in helping us prepare our wills. He explained things clearly and made sure all of our questions helped us facilitate careful planning.
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23 Jun, 2020 by Randal cash
Frank Leon is the best Longshore worker's compensation lawyer in Alabama! Thanks for your help! Regina Ford Cash, Attorney
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16 Jul, 2019 by Lebarron little
This is the best Attorney and friend a person can have to represent them. I met Mr.Frank Leon back in 2005 as he represented me in a Work place injury. Very professional and a great friend. Mr. Leon went to bat for me and hit it out the park. I were awarded more than 5 times what the company had offered me. This was settled in a very professional and timely Manner. Through the years Mr. Frank Leon and I have become really good friends, he's always asking about me and my family. He's a great Attorney and super person. I Very highly recommended his Services..
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22 May, 2019 by Robert hedge
I have known Frank for over twenty years and can say without hesitation that he is one of the best at what he does. Very client oriented, and pays special attention to the details - which is required when you are representing injured workers against very large and powerful companies. Anytime I need to refer an injured worker's case, I call Frank Leon.
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29 Aug, 2024 by Blakley
He is very good, very professional. He goes above and beyond. My wife and I have absolutely no complaints with this man.
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16 Aug, 2024 by Alex lee
Reliable and effective
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28 Jul, 2023 by Tkeyah samuels
So far so good
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12 Jul, 2023 by Kristal burke
I have dealt with this attorney a couple of times and if anyone knows him they know he is not a phone person. You have to make an appointment to see him in person for any updates on your case. If you make an appointment to see him, yes there will be others waiting ahead of you. No one seems to understand the caseloads that any attorney has. Everybody seems to want answers now and that’s completely understandable. However, please understand that Mr. White is one man that has hundreds if not thousands of clients. So be patient and make your appointment for a face to face. I’ve seen this guy in action in the court room and there aren’t many attorneys that can do what he does because they don’t have a relationship with the courts. Cut him some freaking slack because he is one of the best at what he does. If this man could call everyone one back Lord knows he’ll never get any sleep. If you want immediate answers talk to a paralegal or hire an investigator along with Mr. White. You all want real results and want pay over $10,000 is crazy to me. It cost to get the Premium or Platinum services.
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14 Jun, 2024 by Michelle espinal
Marcus is great! He walked us through this difficult process and was very kind and reassuring.
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03 Jun, 2024 by Keith genekins
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19 Nov, 2023 by Cynthia marks
Not a good lawyer. I had proof to win my case and he didn’t use it in court which caused me to lose my assets. I had all The proof needed. Would not recommend.
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Questions? We have answers

What a Consumer Protection Lawyer Can Do for You

A consumer protection lawyer specializes in safeguarding individuals from unfair, deceptive, or fraudulent business practices. These lawyers advocate for the rights of consumers in disputes with businesses, helping clients recover damages related to fraud, defective products, false advertising, or violation of consumer protection laws. They work to enforce laws that prevent businesses from taking advantage of consumers and ensure that businesses adhere to fair practices.

Whether you’ve been the victim of a scam, sold a faulty product, or misled by false advertising, a consumer protection lawyer can help you navigate legal options and pursue justice.

When Should I Hire a Consumer Protection Lawyer?

You should consider hiring a consumer protection lawyer when you’ve encountered unfair or illegal business practices and need legal assistance to resolve the situation. Common scenarios include:

  • Fraud or deceptive business practices: If a company misled you into purchasing a product or service under false pretenses, a lawyer can help you seek compensation.
  • Defective products: If you purchased a product that was unsafe or defective and caused harm, a lawyer can help you file a product liability claim.
  • False advertising or unfair pricing: A lawyer can assist if you were misled by deceptive advertising or charged for services or products in a way that violates consumer laws.
  • Debt collection harassment: If you're being harassed by debt collectors or are facing illegal debt collection practices, a consumer protection lawyer can enforce your rights under the Fair Debt Collection Practices Act (FDCPA).
  • Credit report issues: If errors on your credit report are affecting your financial standing, a lawyer can help you resolve disputes with credit reporting agencies or creditors under the Fair Credit Reporting Act (FCRA).
  • Predatory lending practices: If you've been subjected to unfair loan terms or practices by payday lenders or mortgage companies, a lawyer can help you challenge the loan and seek a resolution.
  • Data breaches or identity theft: If your personal information was compromised due to a company’s failure to protect your data, a lawyer can help you recover damages related to the breach.

What Does a Consumer Protection Lawyer Do?

A consumer protection lawyer provides a wide range of services to help protect consumers' rights and seek compensation for harms caused by businesses. Their role may include:

  • Filing lawsuits: Representing clients in lawsuits against businesses that have violated consumer protection laws, whether through fraud, deceptive practices, or negligence.
  • Negotiating settlements: Working with businesses or their insurers to negotiate fair compensation for damages caused by unfair practices or defective products.
  • Pursuing class action lawsuits: When a company harms multiple consumers, a lawyer can represent a group of plaintiffs in a class action lawsuit, seeking collective damages.
  • Advising on consumer rights: Helping clients understand their rights under various consumer protection laws and advising on the best course of action.
  • Handling product liability claims: Representing clients who have been injured by defective products and holding manufacturers or retailers accountable for the harm caused.
  • Defending against debt collection harassment: Enforcing the rights of consumers under the FDCPA and other laws that protect individuals from abusive or unlawful debt collection tactics.
  • Resolving credit report disputes: Helping clients correct errors on their credit reports that may be causing financial harm or affecting their creditworthiness.

How Are Consumer Protection Lawyers Paid?

Consumer protection lawyers typically use different fee structures depending on the complexity of the case and the type of legal work required. Common payment methods include:

  • Contingency fee: For many consumer protection cases, such as class actions or product liability claims, lawyers may work on a contingency fee basis. This means they only get paid if they win or settle the case, taking a percentage (typically between 25% and 40%) of the awarded amount.
  • Hourly rate: For more complex cases or ongoing legal disputes, some lawyers charge by the hour. Hourly rates can range from $150 to $500 or more, depending on the lawyer’s experience and location.
  • Flat fee: For specific services, such as reviewing a contract or filing a small claim, a lawyer may charge a flat fee that covers all the necessary legal work.
  • Retainer fee: For clients needing ongoing legal assistance, some lawyers may charge a retainer fee, which is an upfront payment that is billed against as the lawyer works on the case.

It’s important to discuss fees upfront with your lawyer to understand how you’ll be charged and to avoid unexpected costs.

How Much Does a Consumer Protection Lawyer Cost?

The cost of hiring a consumer protection lawyer depends on the complexity of the case, the lawyer’s experience, and the type of legal service required. General cost estimates include:

  • Contingency fee cases: For cases handled on a contingency basis, the lawyer typically takes between 25% and 40% of any settlement or damages awarded.
  • Hourly rates: Hourly rates for consumer protection lawyers generally range from $150 to $500, with higher rates for more experienced attorneys or cases involving complex legal issues.
  • Flat fees: For specific services like contract reviews or handling a small claims case, flat fees may range from $500 to $2,000, depending on the scope of work.
  • Class actions: In class action cases, fees are often paid out of the settlement or damages awarded, and individual plaintiffs usually do not have to pay upfront.

Make sure to ask for a clear estimate of costs during your initial consultation to avoid surprises and to understand how much you can expect to pay.

Top Questions to Ask a Consumer Protection Lawyer

Before hiring a consumer protection lawyer, it’s important to ask questions to ensure they have the experience and skills to handle your case effectively. Key questions include:

  1. What experience do you have with consumer protection law?
    Ensure the lawyer has specific experience handling cases like yours, whether it involves product liability, fraud, or debt collection issues.
  2. How do you charge for your services?
    Clarify whether the lawyer charges by the hour, a flat fee, or a contingency fee, and ask for an estimate of the total cost of your case.
  3. What is the likelihood of success for my case?
    Ask the lawyer for an honest assessment of your case and what outcome you can reasonably expect.
  4. Have you handled cases like mine before?
    Make sure the lawyer has experience dealing with similar legal issues, whether it’s credit report disputes, data breaches, or defective products.
  5. What is the timeline for resolving my case?
    While it can be difficult to predict exact timelines, the lawyer should give you a general idea of how long your case may take to resolve.
  6. Will you handle my case personally?
    In larger firms, junior attorneys or paralegals may handle parts of your case, so it’s important to know who will be working on your claim.

How to Check the Credibility of a Consumer Protection Lawyer

To ensure you are hiring a reputable consumer protection lawyer, take the following steps to verify their credentials and track record:

  • Verify their bar status: Check with your state bar association to confirm that the lawyer is licensed to practice and has no history of disciplinary actions.
  • Check for experience in consumer protection: Review the lawyer’s website or professional profile to confirm they specialize in consumer protection law and have handled cases similar to yours.
  • Read client reviews and testimonials: Look for client reviews on platforms like Avvo, Martindale-Hubbell, or Google to see what previous clients have said about the lawyer’s professionalism and success rate.
  • Ask for references: A credible lawyer should be willing to provide references from past clients who can speak to their ability to handle consumer protection cases.
  • Look for industry affiliations: Membership in organizations like the National Association of Consumer Advocates (NACA) can indicate that the lawyer is committed to protecting consumer rights.

What Should I Prepare for My First Consultation?

To get the most out of your first consultation with a consumer protection lawyer, come prepared with all relevant documents and information. Here’s what you should bring:

  • Details of the product or service in question: Bring any purchase receipts, warranties, or contracts related to the product or service involved in your claim.
  • Documentation of your complaint: Provide evidence of your complaint, such as email exchanges with the company, photos of a defective product, or a timeline of events related to the dispute.
  • Communication with the business or debt collector: If you’ve communicated with the business or debt collector, bring copies of letters, emails, or phone logs.
  • List of questions: Write down any questions you have about the legal process, costs, and potential outcomes for your case.
  • Information on damages: Be prepared to discuss any financial losses or harm you’ve suffered as a result of the unfair business practices, including medical bills, lost wages, or emotional distress.

By preparing thoroughly for your consultation, you can help the lawyer understand your situation more effectively and get the best possible legal advice on how to proceed with your case.

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