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03 Sep, 2015 by Nikole
Chris is an amazing lawyer. He has helped me on a number of issues and has always been super knowledgeable, reliable, and easy to communicate with about my legal issues. I appreciate his advice and his professional manner. If I ever need legal advise or representation again he is the one I will call.
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07 Jun, 2015 by Mike
I just wanted to take a moment to thank your firm for the outstanding efforts by your firm on behalf of my wife! This was a time of great hardship for my wife and myself. After 25yrs in corporate America, I have had a great number of interactions with law firms, both business and personal. NEVER, have I had the pleasure of working with such great professionals, that were of course knowledgeable, but supported us in every way. Chris Paulos, Professional, made himself readily available to answer all questions anytime I needed him. I look at him as a true friend with all the answers! Plus he’s A GREAT ATTORNEY! And was the key to our cases success!
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07 Jun, 2015 by Mike
WOW!! Outstanding service, great knowledge and support, availability and empathy unmatched!! Just wish he could be my and wife's attorney for all future needs, but like a brain surgeon, would be overkill for a head ache, but sure he will always point me in the right direction ! A true gem!
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01 Oct, 2024 by Brian wittig
Working with Michael and the firm was an absolute pleasure and extremely happy with the outcome achieved. The staff was excellent and Michael was always available to further explain things or to calm a nervous client. I feel I got the best representation possible, and would highly recommend Bixby Law PLLC to anyone needing expertise and sound advice.
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09 Jun, 2022 by Fred
Dear Michael and Team, Thanks for all your assistance and help on our case. We were grateful for your compassion, expertise and skill in working through our particular issue. We are more than happy with our conclusion. Best regards, Fred F.
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10 May, 2021 by Peggy
My claim was handled in a very professional manner. The process was explained in advance, and I was kept in the loop. My questions were answered in a timely manner. I appreciate what was done on my behalf.
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16 Sep, 2024 by Danielle perry
I had the pleasure of working with Mr. Barnes and his assistant Felice during a recent car accident, and I couldn't be more impressed with their professionalism and expertise. They were incredibly informative, quick to assist, and went above and beyond to ensure I understood the entire process. Felice's dedication to helping me through this situation was truly exceptional, and Mr. Barnes skillfully kept everything on track, making the whole experience run smoothly. I highly recommend their services to anyone in need of assistance. Thank you so much for your outstanding support!
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06 Sep, 2024 by Lyn helms
I can not begin to say how appreciative I am of Ms.Felice ( Mr Barnes assistant) and Mr. Barnes!!! From the first day of me reaching out to them, Felice was thorough and extremely helpful! I received a phone call the next day from Mr. Barnes and he assured me he would do everything he could do for me with confidence and that really lowered my anxiety with the situation I was dealing with. Throughout the process they both updated me every chance they could, I never had to wonder or worry about reaching out to them at any time for questions. Ms. Felice always told me to call if I had any questions period! They honestly had my back the whole time and definitely took great care of me!!! I will really miss talking to Felice once this process is over with. I highly recommend them!!!!!! You will not regret it!!!!!!
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24 Jul, 2024 by Janet devault
I wish I had called them first instead of an adjuster. They were in constant contact with me. They were professional and courteous. I would use them again without hesitation. They got me a settlement that I am more than pleased with. They’re the best!
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16 Sep, 2024 by Dakota spears
Went to this guy for an accident. The office took my case, never set me up with appointments for treatment, sent me a list of providers, and then never returned my calls. Got a letter a few weeks later saying they're dropping my case because I didn't communicate. Don't waste your time.
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12 Sep, 2024 by Ty saenz
This firm really took care of my situation, it was the first time I've ever been through something like this and they handled it with such care. I highly recommend Zarzaur
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10 Sep, 2024 by Colette chavers
Zarzaur was terrific with quick responses and settling my case with ease. Highly recommend
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22 Aug, 2024 by Bennie guzman
Mr. Parnell is the BEST CHOICE FOR REPRESENTATION I COULD HAVE EVER CHOSEN IN THE ENTIRE STATE OF FLORIDA. He immediately went to work and everything worked out in the best way it possibly could. His paralegal David was always on point by keeping me updated on the status of my situation and explained everything so that I could understand it properly. When you start a legal process, it can be long, difficult, and hard to understand, so you need the best in the business to help fight for you. AND THE PARNELL LAWFIRM IS THE BEST IN THE BUSINESS. If I ever need a lawyer while in Florida or Louisiana again I'm definitely calling the Parnell law firm. Its a no brainer.
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22 Aug, 2024 by Melissa hall
To say the least, Trey is my hero, he brought tears of joy to this little momma's eyes. My son was facing a very very large amount of time, w/out going into details, well when I hired him (something I'd never done before) I told him I understood it was a big case and I don't expect miracles only your best!! Well today that happened with a very small amount of time having to be served, my son will be home before I know it! I cannot express how passionate Trey is for his work and clients, he made the entire long journey as mentally comfortable and and easy to understand as possible. I would also like to thank him for the many visits to see my son in the county as needed, w/out hesitation. Even my son was lost for words when he seen Treys amount of dedication to him. Thank you once again Mr. Parnell and your team.
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22 Aug, 2024 by Charlene arthur
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29 Apr, 2024 by Patrick shepherd
Working with this team has been an exceptionally easy and rewarding experience. In my opinion, they went above and beyond the standard expectations. It’s becoming increasingly rare to encounter a business that genuinely cares about their clients and partners. Their commitment to excellence and personal attention reminded me of Colossians 3:23-24, “Whatever you do, work at it with all your heart, as working for the Lord, not for human masters, since you know that you will receive an inheritance from the Lord as a reward.” This team truly embodies this spirit, making our collaboration not just successful but also genuinely enjoyable. I highly recommend them to anyone looking for a reliable and dedicated team.
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29 Apr, 2024 by Ashley d. jenkins
So grateful for a personal callback and advice on my situation even though they were not my lawyer. I appreciated the service and follow up.
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09 Apr, 2024 by Cyndi manning griffin
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10 Oct, 2024 by Kaesha hazard
Quin Baker is stellar at his job. Great experience, advice and service. Professional and knowledgeable. My lawyer took care of everything and won my case.
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09 Oct, 2024 by Shane gryner
They are truly amazing, helped me get my social security coming in and was pretty fast about it. Will continue to use Quin for all my future needs. Thanks again for your help
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16 Aug, 2024 by Rene wyer
Baker Baker has done a wonderful job for me they got me my benefits and then some and done in a timely manner thank you so much Rene
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09 Aug, 2024 by Sarah alcott
Love this law firm! 10/10 recommend. Everyone is so friendly.
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05 Aug, 2024 by Mindy mcmillan
Well, I haven’t had an actual experience with them because I can’t get anyone to call me back. Started last Wednesday to check on pricing for wills /estate planning. Was told a paralegal would call me by Friday. At 3 on Friday I called back to say that this is pretty important as my husband has stage 4 lung cancer. She told me all the partners were out of the office on Friday, but promised someone would call Monday because of our urgent cancer situation. Still have heard nothing. If you don’t want to take on a client then please be honest at the beginning
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14 Oct, 2023 by Bobbie dunnington
This group is outstanding! Dewitt & Haley are some of the best attorneys I have had the pleasure of working with. Their support team Bonnie & Julia are exceptional! They know how to get the job done. Always responsive, kind, dedicated. Trust them and call them first!
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10 Oct, 2024 by Daniel providence
Any time you hired an Attorney and he Deliver in a timely manner just as he said in the consultation his name Must be Bryan J. Hamlin.
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22 Jun, 2022 by Vonda vornholt
He's the best! I had little hope on my outcome and he knew what to do because to my surprise everything was over and done with one court appearance! Love this man for all his help
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07 Sep, 2021 by Denise copeland
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FAQs
Questions? We have answers

What a Consumer Protection Lawyer Can Do for You

A consumer protection lawyer specializes in safeguarding individuals from unfair, deceptive, or fraudulent business practices. These lawyers advocate for the rights of consumers in disputes with businesses, helping clients recover damages related to fraud, defective products, false advertising, or violation of consumer protection laws. They work to enforce laws that prevent businesses from taking advantage of consumers and ensure that businesses adhere to fair practices.

Whether you’ve been the victim of a scam, sold a faulty product, or misled by false advertising, a consumer protection lawyer can help you navigate legal options and pursue justice.

When Should I Hire a Consumer Protection Lawyer?

You should consider hiring a consumer protection lawyer when you’ve encountered unfair or illegal business practices and need legal assistance to resolve the situation. Common scenarios include:

  • Fraud or deceptive business practices: If a company misled you into purchasing a product or service under false pretenses, a lawyer can help you seek compensation.
  • Defective products: If you purchased a product that was unsafe or defective and caused harm, a lawyer can help you file a product liability claim.
  • False advertising or unfair pricing: A lawyer can assist if you were misled by deceptive advertising or charged for services or products in a way that violates consumer laws.
  • Debt collection harassment: If you're being harassed by debt collectors or are facing illegal debt collection practices, a consumer protection lawyer can enforce your rights under the Fair Debt Collection Practices Act (FDCPA).
  • Credit report issues: If errors on your credit report are affecting your financial standing, a lawyer can help you resolve disputes with credit reporting agencies or creditors under the Fair Credit Reporting Act (FCRA).
  • Predatory lending practices: If you've been subjected to unfair loan terms or practices by payday lenders or mortgage companies, a lawyer can help you challenge the loan and seek a resolution.
  • Data breaches or identity theft: If your personal information was compromised due to a company’s failure to protect your data, a lawyer can help you recover damages related to the breach.

What Does a Consumer Protection Lawyer Do?

A consumer protection lawyer provides a wide range of services to help protect consumers' rights and seek compensation for harms caused by businesses. Their role may include:

  • Filing lawsuits: Representing clients in lawsuits against businesses that have violated consumer protection laws, whether through fraud, deceptive practices, or negligence.
  • Negotiating settlements: Working with businesses or their insurers to negotiate fair compensation for damages caused by unfair practices or defective products.
  • Pursuing class action lawsuits: When a company harms multiple consumers, a lawyer can represent a group of plaintiffs in a class action lawsuit, seeking collective damages.
  • Advising on consumer rights: Helping clients understand their rights under various consumer protection laws and advising on the best course of action.
  • Handling product liability claims: Representing clients who have been injured by defective products and holding manufacturers or retailers accountable for the harm caused.
  • Defending against debt collection harassment: Enforcing the rights of consumers under the FDCPA and other laws that protect individuals from abusive or unlawful debt collection tactics.
  • Resolving credit report disputes: Helping clients correct errors on their credit reports that may be causing financial harm or affecting their creditworthiness.

How Are Consumer Protection Lawyers Paid?

Consumer protection lawyers typically use different fee structures depending on the complexity of the case and the type of legal work required. Common payment methods include:

  • Contingency fee: For many consumer protection cases, such as class actions or product liability claims, lawyers may work on a contingency fee basis. This means they only get paid if they win or settle the case, taking a percentage (typically between 25% and 40%) of the awarded amount.
  • Hourly rate: For more complex cases or ongoing legal disputes, some lawyers charge by the hour. Hourly rates can range from $150 to $500 or more, depending on the lawyer’s experience and location.
  • Flat fee: For specific services, such as reviewing a contract or filing a small claim, a lawyer may charge a flat fee that covers all the necessary legal work.
  • Retainer fee: For clients needing ongoing legal assistance, some lawyers may charge a retainer fee, which is an upfront payment that is billed against as the lawyer works on the case.

It’s important to discuss fees upfront with your lawyer to understand how you’ll be charged and to avoid unexpected costs.

How Much Does a Consumer Protection Lawyer Cost?

The cost of hiring a consumer protection lawyer depends on the complexity of the case, the lawyer’s experience, and the type of legal service required. General cost estimates include:

  • Contingency fee cases: For cases handled on a contingency basis, the lawyer typically takes between 25% and 40% of any settlement or damages awarded.
  • Hourly rates: Hourly rates for consumer protection lawyers generally range from $150 to $500, with higher rates for more experienced attorneys or cases involving complex legal issues.
  • Flat fees: For specific services like contract reviews or handling a small claims case, flat fees may range from $500 to $2,000, depending on the scope of work.
  • Class actions: In class action cases, fees are often paid out of the settlement or damages awarded, and individual plaintiffs usually do not have to pay upfront.

Make sure to ask for a clear estimate of costs during your initial consultation to avoid surprises and to understand how much you can expect to pay.

Top Questions to Ask a Consumer Protection Lawyer

Before hiring a consumer protection lawyer, it’s important to ask questions to ensure they have the experience and skills to handle your case effectively. Key questions include:

  1. What experience do you have with consumer protection law?
    Ensure the lawyer has specific experience handling cases like yours, whether it involves product liability, fraud, or debt collection issues.
  2. How do you charge for your services?
    Clarify whether the lawyer charges by the hour, a flat fee, or a contingency fee, and ask for an estimate of the total cost of your case.
  3. What is the likelihood of success for my case?
    Ask the lawyer for an honest assessment of your case and what outcome you can reasonably expect.
  4. Have you handled cases like mine before?
    Make sure the lawyer has experience dealing with similar legal issues, whether it’s credit report disputes, data breaches, or defective products.
  5. What is the timeline for resolving my case?
    While it can be difficult to predict exact timelines, the lawyer should give you a general idea of how long your case may take to resolve.
  6. Will you handle my case personally?
    In larger firms, junior attorneys or paralegals may handle parts of your case, so it’s important to know who will be working on your claim.

How to Check the Credibility of a Consumer Protection Lawyer

To ensure you are hiring a reputable consumer protection lawyer, take the following steps to verify their credentials and track record:

  • Verify their bar status: Check with your state bar association to confirm that the lawyer is licensed to practice and has no history of disciplinary actions.
  • Check for experience in consumer protection: Review the lawyer’s website or professional profile to confirm they specialize in consumer protection law and have handled cases similar to yours.
  • Read client reviews and testimonials: Look for client reviews on platforms like Avvo, Martindale-Hubbell, or Google to see what previous clients have said about the lawyer’s professionalism and success rate.
  • Ask for references: A credible lawyer should be willing to provide references from past clients who can speak to their ability to handle consumer protection cases.
  • Look for industry affiliations: Membership in organizations like the National Association of Consumer Advocates (NACA) can indicate that the lawyer is committed to protecting consumer rights.

What Should I Prepare for My First Consultation?

To get the most out of your first consultation with a consumer protection lawyer, come prepared with all relevant documents and information. Here’s what you should bring:

  • Details of the product or service in question: Bring any purchase receipts, warranties, or contracts related to the product or service involved in your claim.
  • Documentation of your complaint: Provide evidence of your complaint, such as email exchanges with the company, photos of a defective product, or a timeline of events related to the dispute.
  • Communication with the business or debt collector: If you’ve communicated with the business or debt collector, bring copies of letters, emails, or phone logs.
  • List of questions: Write down any questions you have about the legal process, costs, and potential outcomes for your case.
  • Information on damages: Be prepared to discuss any financial losses or harm you’ve suffered as a result of the unfair business practices, including medical bills, lost wages, or emotional distress.

By preparing thoroughly for your consultation, you can help the lawyer understand your situation more effectively and get the best possible legal advice on how to proceed with your case.

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