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20 Jul, 2022 by Maya williams
Mike and Michelle were very helpful and experienced, they helped guide me through my first experience with an attourny and court. They really helped ease my anxiety and assured me everything would work out and it did! I would highly recommend the Sharp firm!
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20 Jul, 2022 by Maya williams
Mike and Michelle were very helpful and experienced, they helped guide me through my first experience with an attourny and court. They really helped ease my anxiety and assured me everything would work out and it did! I would highly recommend the Sharp firm!
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21 Jun, 2024 by Tim and patty jacobsen
Working with Jennie was an amazing experience! We had established a trust nearly 25 years ago, which was in definite need of an update. This was one of those things we kept intending to do, but never quite seemed to get around to it. After our referral to Jennie, we decided to get to work on updating our estate planning, imagining this project was going to be time-consuming, overwhelming, and stressful. It was quite the opposite! Jennie made the entire experience a pleasant one from beginning to end. Her warm and friendly personality put us at ease right away as she answered our many questions. Jennie is highly organized and communicated with us promptly each step of the way so that we could complete this task easily and in a timely manner. We feel so much peace in knowing that we have a plan in place when needed and that our children won't be left trying to make difficult decisions on their own. If you have been putting off your own estate planning process, we highly recommend you take the next step and contact Jennie. This is one of the greatest gifts you can give to those you love!
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21 May, 2024 by Theresa shump
Jennie Carter helped me in several ways: First, she helped me by agreeing to engage with me as my attorney and by acknowledging me for what I had already accomplished before I engaged her, as well as encouraging and supporting me, calming down any fears and/or concerns that I had. She did this in all of our interactions. The above is extremely important as well as her looking over a Valid Probate Settlement Agreement that I needed assistance with because prior to Jennie agreeing to become my attorney I had been attempting to obtain one who would work for and with me for six months. I had called, left messages, wrote out on-line questions and answers, went in person to attorneys' offices to at least 90 different legal entities, law schools, legal agencies, private solo attorneys, big Legal attorney firms, etc. to no avail. Many would not even return my calls, weren't accepting new clients, didn't do the type of representation that I needed, wanted to charge me thousands of dollars for items that I didn't want or need to do. It was a very frustrating, angering, saddening, dejecting, rejecting process for me. I was at my wits end as to where and who I could or should turn to next when I got the Valid Probate Settlement Agreement. Especially since I had been calling, etc. all over Topeka, Lawrence and even some in the Kansas City, Ks and Mo areas. Once I obtained Jennie as my attorney my life and I calmed down. I didn't have to face each day knowing that I had to keep going through every means of communication possible to obtain an attorney. Plus, as stated above it was calming and peaceful to me knowing that I had someone on my side supporting and representing me who knew the Probate laws, procedures, etc. Jennie further demonstrated the above through how she handled the Valid Probate Settlement Agreement with and for me. She gave me her overall professional, expert legal opinion of it and whether or not it was favorable to me or not, answered questions over items that I had related to it, provided a written list of items that she felt that I should include in my next interaction with my brother's attorney as well as explained the Probate Hearing Procedures Process and other Probate items that I had questions about. I see Jennie as a very competent, straightforward, honest, supportive, patient, informative, professional attorney and person who I felt really cared about my legal Valid Probate Settlement Agreement matter and myself and one who would go out of her way if needed to assist me. She did call me back promptly if I needed her to due to the urgency of an upcoming Court Hearing. This promptness left me feeling important and valued as well as my concerns, questions, etc. Finally, I felt that she helps people like me by weighing and listening to what had happened in my search to obtain an attorney, what it was that I wanted her to assist me with, by being non-judgmental and being very clear, specific and direct as to what services that she would provide and the exact costs for these services and for additional services and/or her time if needed. Words will never be able to express my deep appreciation and gratitude for who Jennie was for me as an attorney and person as well as for the services and everything that she provided for me. Sincerely, Theresa Shump-Melito
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07 May, 2024 by Phil peterson
The Counts Law Firm and probate attorney Michelle Burge have helped me with long, complicated but successful defenses of my parents' wills and trusts from a litigious brother and his family. They have provided personal and professional service to the highest standards. I highly recommend both The Counts Law Firm and Michelle Burge.
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What a Consumer Protection Lawyer Can Do for You

A consumer protection lawyer specializes in safeguarding individuals from unfair, deceptive, or fraudulent business practices. These lawyers advocate for the rights of consumers in disputes with businesses, helping clients recover damages related to fraud, defective products, false advertising, or violation of consumer protection laws. They work to enforce laws that prevent businesses from taking advantage of consumers and ensure that businesses adhere to fair practices.

Whether you’ve been the victim of a scam, sold a faulty product, or misled by false advertising, a consumer protection lawyer can help you navigate legal options and pursue justice.

When Should I Hire a Consumer Protection Lawyer?

You should consider hiring a consumer protection lawyer when you’ve encountered unfair or illegal business practices and need legal assistance to resolve the situation. Common scenarios include:

  • Fraud or deceptive business practices: If a company misled you into purchasing a product or service under false pretenses, a lawyer can help you seek compensation.
  • Defective products: If you purchased a product that was unsafe or defective and caused harm, a lawyer can help you file a product liability claim.
  • False advertising or unfair pricing: A lawyer can assist if you were misled by deceptive advertising or charged for services or products in a way that violates consumer laws.
  • Debt collection harassment: If you're being harassed by debt collectors or are facing illegal debt collection practices, a consumer protection lawyer can enforce your rights under the Fair Debt Collection Practices Act (FDCPA).
  • Credit report issues: If errors on your credit report are affecting your financial standing, a lawyer can help you resolve disputes with credit reporting agencies or creditors under the Fair Credit Reporting Act (FCRA).
  • Predatory lending practices: If you've been subjected to unfair loan terms or practices by payday lenders or mortgage companies, a lawyer can help you challenge the loan and seek a resolution.
  • Data breaches or identity theft: If your personal information was compromised due to a company’s failure to protect your data, a lawyer can help you recover damages related to the breach.

What Does a Consumer Protection Lawyer Do?

A consumer protection lawyer provides a wide range of services to help protect consumers' rights and seek compensation for harms caused by businesses. Their role may include:

  • Filing lawsuits: Representing clients in lawsuits against businesses that have violated consumer protection laws, whether through fraud, deceptive practices, or negligence.
  • Negotiating settlements: Working with businesses or their insurers to negotiate fair compensation for damages caused by unfair practices or defective products.
  • Pursuing class action lawsuits: When a company harms multiple consumers, a lawyer can represent a group of plaintiffs in a class action lawsuit, seeking collective damages.
  • Advising on consumer rights: Helping clients understand their rights under various consumer protection laws and advising on the best course of action.
  • Handling product liability claims: Representing clients who have been injured by defective products and holding manufacturers or retailers accountable for the harm caused.
  • Defending against debt collection harassment: Enforcing the rights of consumers under the FDCPA and other laws that protect individuals from abusive or unlawful debt collection tactics.
  • Resolving credit report disputes: Helping clients correct errors on their credit reports that may be causing financial harm or affecting their creditworthiness.

How Are Consumer Protection Lawyers Paid?

Consumer protection lawyers typically use different fee structures depending on the complexity of the case and the type of legal work required. Common payment methods include:

  • Contingency fee: For many consumer protection cases, such as class actions or product liability claims, lawyers may work on a contingency fee basis. This means they only get paid if they win or settle the case, taking a percentage (typically between 25% and 40%) of the awarded amount.
  • Hourly rate: For more complex cases or ongoing legal disputes, some lawyers charge by the hour. Hourly rates can range from $150 to $500 or more, depending on the lawyer’s experience and location.
  • Flat fee: For specific services, such as reviewing a contract or filing a small claim, a lawyer may charge a flat fee that covers all the necessary legal work.
  • Retainer fee: For clients needing ongoing legal assistance, some lawyers may charge a retainer fee, which is an upfront payment that is billed against as the lawyer works on the case.

It’s important to discuss fees upfront with your lawyer to understand how you’ll be charged and to avoid unexpected costs.

How Much Does a Consumer Protection Lawyer Cost?

The cost of hiring a consumer protection lawyer depends on the complexity of the case, the lawyer’s experience, and the type of legal service required. General cost estimates include:

  • Contingency fee cases: For cases handled on a contingency basis, the lawyer typically takes between 25% and 40% of any settlement or damages awarded.
  • Hourly rates: Hourly rates for consumer protection lawyers generally range from $150 to $500, with higher rates for more experienced attorneys or cases involving complex legal issues.
  • Flat fees: For specific services like contract reviews or handling a small claims case, flat fees may range from $500 to $2,000, depending on the scope of work.
  • Class actions: In class action cases, fees are often paid out of the settlement or damages awarded, and individual plaintiffs usually do not have to pay upfront.

Make sure to ask for a clear estimate of costs during your initial consultation to avoid surprises and to understand how much you can expect to pay.

Top Questions to Ask a Consumer Protection Lawyer

Before hiring a consumer protection lawyer, it’s important to ask questions to ensure they have the experience and skills to handle your case effectively. Key questions include:

  1. What experience do you have with consumer protection law?
    Ensure the lawyer has specific experience handling cases like yours, whether it involves product liability, fraud, or debt collection issues.
  2. How do you charge for your services?
    Clarify whether the lawyer charges by the hour, a flat fee, or a contingency fee, and ask for an estimate of the total cost of your case.
  3. What is the likelihood of success for my case?
    Ask the lawyer for an honest assessment of your case and what outcome you can reasonably expect.
  4. Have you handled cases like mine before?
    Make sure the lawyer has experience dealing with similar legal issues, whether it’s credit report disputes, data breaches, or defective products.
  5. What is the timeline for resolving my case?
    While it can be difficult to predict exact timelines, the lawyer should give you a general idea of how long your case may take to resolve.
  6. Will you handle my case personally?
    In larger firms, junior attorneys or paralegals may handle parts of your case, so it’s important to know who will be working on your claim.

How to Check the Credibility of a Consumer Protection Lawyer

To ensure you are hiring a reputable consumer protection lawyer, take the following steps to verify their credentials and track record:

  • Verify their bar status: Check with your state bar association to confirm that the lawyer is licensed to practice and has no history of disciplinary actions.
  • Check for experience in consumer protection: Review the lawyer’s website or professional profile to confirm they specialize in consumer protection law and have handled cases similar to yours.
  • Read client reviews and testimonials: Look for client reviews on platforms like Avvo, Martindale-Hubbell, or Google to see what previous clients have said about the lawyer’s professionalism and success rate.
  • Ask for references: A credible lawyer should be willing to provide references from past clients who can speak to their ability to handle consumer protection cases.
  • Look for industry affiliations: Membership in organizations like the National Association of Consumer Advocates (NACA) can indicate that the lawyer is committed to protecting consumer rights.

What Should I Prepare for My First Consultation?

To get the most out of your first consultation with a consumer protection lawyer, come prepared with all relevant documents and information. Here’s what you should bring:

  • Details of the product or service in question: Bring any purchase receipts, warranties, or contracts related to the product or service involved in your claim.
  • Documentation of your complaint: Provide evidence of your complaint, such as email exchanges with the company, photos of a defective product, or a timeline of events related to the dispute.
  • Communication with the business or debt collector: If you’ve communicated with the business or debt collector, bring copies of letters, emails, or phone logs.
  • List of questions: Write down any questions you have about the legal process, costs, and potential outcomes for your case.
  • Information on damages: Be prepared to discuss any financial losses or harm you’ve suffered as a result of the unfair business practices, including medical bills, lost wages, or emotional distress.

By preparing thoroughly for your consultation, you can help the lawyer understand your situation more effectively and get the best possible legal advice on how to proceed with your case.

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