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13 Mar, 2023 by David everett
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18 Oct, 2021 by Ellen carrion
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26 Mar, 2021 by Renita davie
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08 Jun, 2023 by Lisa yeager
Great law firm. Very smart and good honest attorneys!!
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13 Mar, 2017 by Jared cook
Good people.
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08 Jun, 2023 by Lisa yeager
Great law firm. Very smart and good honest attorneys!!
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13 Mar, 2017 by Jared cook
Good people.
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08 Jun, 2023 by Lisa yeager
Great law firm. Very smart and good honest attorneys!!
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13 Mar, 2017 by Jared cook
Good people.
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08 Jun, 2023 by Lisa yeager
Great law firm. Very smart and good honest attorneys!!
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13 Mar, 2017 by Jared cook
Good people.
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08 Jun, 2023 by Lisa yeager
Great law firm. Very smart and good honest attorneys!!
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13 Mar, 2017 by Jared cook
Good people.
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08 Jun, 2023 by Lisa yeager
Great law firm. Very smart and good honest attorneys!!
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13 Mar, 2017 by Jared cook
Good people.
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15 Jan, 2016 by Steven
Marla provided excellent communication, she also was thorough when bringing me up to date in regards to our case and the likely hood of success. I definitely would recommend Marla, you can count on Marla.
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25 Jun, 2009 by Anonymous
Mr. Kalker represented me after years of fighting for worker's compensation in a pretty clear-cut case. OWCP took advantage of my lack of knowledge for the process, and turned down my claims citing technicalities, failure to establish various conclusions, and repeatedly sidestepping the evidence. They clearly did not care about the truth of the issue, and I began to understand that the directive OCWP gave their reviewers (with the exception of one fine fellow who unfortunately was not reviewing my case) was to try to deny claims as much as possible. It was infuriating, and anyone that has dealt with OWCP probably understands what I'm talking about. How can an honest person with an honest work accident and complete documentation be denied so stubbornly? I was at my wits' end, until I decided to do a East-Coast-wide search for a lawyer. Of the ones that turned up, I found Mr. Kalker, who was kind, caring, patient, and entirely effective. Within two months, Mr. Kalker coordinated the effort, rewrote my claim, and won my case. He explained to me why my claim had been rejected, and very sadly I realized that OWCP had been rejecting my claim because they knew I didn't know my legal options to fight back and damage them, so they saw me as a non-threat; it seems my story is pretty common among injury applicants. Very few times in my life has a stranger made such an incredible difference, and Mr. Kalker counts among the blessings I've been lucky enough to have. While he is quite a busy guy, I never felt like a number; he treated my case with respect and dedication, and was patient with my frayed emotions. I wholeheartedly recommend Mr. Kalker. He was kind and honest to me about my injury situation and my chances of getting an approved claim, which was a breath of fresh air after dealing with OCWP. To be honest, I have never met a lawyer that I have liked, but Mr. Kalker is the one exception. God bless him for his good heart and his incredible competence.
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22 Jun, 2016 by Joseph
I consulted with a couple of attorneys before ultimately having Lisa Arrington and by far was the best decision I made. She helped me help my family when my father suffered a debilitating stroke and couldn't go back to work. She helped inform me and take the necessary steps to protect most of my Dads estate through Medicaid planning as well as getting him into a nursing home facility to get the best care he needed and deserved. Then just two short years after helping me with my Dad she helped our family again when my sister only 28 at the time was handed a grave diagnosis. She's not only a great attorney informing you and your family every step of the way but is compassionate of your individual circumstances. There isn't another attorney I'd use or recommend besides Lisa!!
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13 Oct, 2015 by Alexia
Pat reviewed an employment contract for me. He was very thorough, personable, and spent ample time with me. I was impressed that when I contacted the firm, he called me back and corresponded with me personally. (Unlike some firms where administrative assistants are the middle-men.) He was available for questions, and his expertise and experience were evident. He empowered me to discuss contractual concerns. It is clear that he has client/customer service as a priority.
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17 Oct, 2024 by Krystyn argenio
I can’t thank John, Sherri, and staff enough. I am very thankful for all of their help during this difficult time. I’m so happy I had John and his team in my corner!! Thank you all for your dedication and time.
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01 Oct, 2024 by Sandy schading
Watching so many of William Mattar’s funny commercials, I never thought I’d be needing the assistance of his office. My son made the call for me as I lay in the trauma unit at Rochester’s Strong Memorial Hospital after a car crash close to my home on Christmas morning 2023. The folks at the Law office were kind, considerate, efficient, and checked in on me frequently. The case had a very good resolution and I’m very pleased with the results. I’d recommend William Mattar’s Office to anyone in a serious car accident. These people work for YOU.
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04 Sep, 2024 by Kathleen curran
Thanks for supporting schools in the pencils for schools campaign. My students appreciate it!
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15 Sep, 2024 by Bradford strine
Professional, knowledgeable and personable with experience to help with legal needs.
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23 Aug, 2024 by Matt bosseler
Derrick took on a very unique case for our family knowing it would be a challenge. He walked my family and me through his approach step by step keeping us appraised of roadblocks and progress throughout the process. I would highly recommend Derrick Spatorico for his willingness to take on such an anomalous case, the resourcefulness displayed throughout the undertaking of our cause, regular status updates and communication, his strong attention to detail, and being results oriented. He is a very personable attorney who has his client’s best interests at heart.
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31 Jul, 2024 by Andrea reynolds
Chris is an excellent and knowledgeable lawyer! He took on my case with a very difficult property manager who refused to return my security deposit without showing me the rental townhome first. I met with Chris on a Wednesday and on the next day Thursday, Chris said that the property manager agreed to return my security deposit. Chris was extremely efficient and prompt with handling my case! I highly recommend Chris who is a very professional and understanding lawyer!
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14 Jul, 2017 by Anthony
Professional quick to respond thank you again.. Info. Very helpful. Would recommend......
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21 Jul, 2016 by Craig
Recently a financial legal issue turned my life upside down. Unsure of my options I called a handful of attorneys and found that they would talk in circles and try to sell me on solutions that I think benefited them more than I. Not with Mr. Suda. From the start he was straight forward with me and explained my options. He helped me through a very difficult process, did not sugar coat my situation and was honest on what options would be best for me. I would highly recommend him should you be seeking help with a legal matter.
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17 Jun, 2016 by Jenny
Mr Suda provided excellent answers to my questions that i needed consultation on for a case. He speaks clearly so that I can understand exactly what he was saying and clarified things i did not understand. He was straight to the point even if the information was not in my favor. Finally he gave me the biggest advice on the case. I am very thankful and would definitely consult with him again.
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26 Aug, 2024 by Rose ayres
I am a disabled vet who saught healthcare for my neck. I was in so much pain I lost my ability to drive. The veterans had me see this dr. Who in the end removed the wrong disk after years of pain to go through this was a nightmare and I needed help. One phone call was all it took. They accepted my case and we after a short time settled my case.
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10 Aug, 2024 by Jake ciccarelli
The staff was very knowledgeable and professional when I called!
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28 May, 2024 by Daniel oglebay
I recently consulted with Jeff DeFrancisco, Esq. from the DeFrancisco & Falgiatano Law Firm. He showed nothing but the upmost professionalism during our meeting. He is very knowledgeable and highly experienced in his field. If you require a personal injury or medical malpractice attorney, I highly recommend this firm!
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26 Aug, 2024 by Rose ayres
I am a disabled vet who saught healthcare for my neck. I was in so much pain I lost my ability to drive. The veterans had me see this dr. Who in the end removed the wrong disk after years of pain to go through this was a nightmare and I needed help. One phone call was all it took. They accepted my case and we after a short time settled my case.
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10 Aug, 2024 by Jake ciccarelli
The staff was very knowledgeable and professional when I called!
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28 May, 2024 by Daniel oglebay
I recently consulted with Jeff DeFrancisco, Esq. from the DeFrancisco & Falgiatano Law Firm. He showed nothing but the upmost professionalism during our meeting. He is very knowledgeable and highly experienced in his field. If you require a personal injury or medical malpractice attorney, I highly recommend this firm!
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16 Aug, 2024 by Torii eley
Clair from this law firm was very rude and I don’t understand how she is working in law firm her communicating with her. Client is very disrespectful. I could barely get a word out because all she wanted to do was hear her voice. I was trying to get a breakdown and understanding of my payments and she wasn’t trying to hear anything that I had to say which I find is very rude and discriminating of my work situation and what I’m able to afford and payments at this time I do not recommend this law firm at all
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14 Aug, 2024 by Deborah cayetano
Professional, clear about the details, and respectful as an Elder Lawyer
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07 Aug, 2024 by Shelley rees
We were not given any costs upfront and assumed we were just doing a meet and greet. We decided to go with a much cheaper option. We received a bill for $600 for the one meeting that was less than an hour.
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16 Aug, 2024 by Torii eley
Clair from this law firm was very rude and I don’t understand how she is working in law firm her communicating with her. Client is very disrespectful. I could barely get a word out because all she wanted to do was hear her voice. I was trying to get a breakdown and understanding of my payments and she wasn’t trying to hear anything that I had to say which I find is very rude and discriminating of my work situation and what I’m able to afford and payments at this time I do not recommend this law firm at all
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14 Aug, 2024 by Deborah cayetano
Professional, clear about the details, and respectful as an Elder Lawyer
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07 Aug, 2024 by Shelley rees
We were not given any costs upfront and assumed we were just doing a meet and greet. We decided to go with a much cheaper option. We received a bill for $600 for the one meeting that was less than an hour.
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20 Aug, 2024 by Sally langley
I was recently in a serious car accident, which was not my fault!! I chose the firm of Ferraci Lange to represent me in trying to reach a fair settlement on my behalf due to their good reputation.. Lesley Niebel was assigned to my case and from the very beginning, I felt that she had my best interest at heart and would go above and beyond to make sure that my claim came to a satisfactory conclusion!! Lesley worked tirelessly on my case, and repeatedly refused to accept the meager settlements offered by the other insurance company. She was incredibly easy to work with, clearly had expertise in her field, and kept me very well informed throughout the entire process of what was going on! She was always approachable by phone or email, and answered my questions efficiently and quickly! I was very impressed that she was always only a phone call away, and was always pleasant and friendly to deal with!! I was extremely pleased with the outcome she negotiated for me, and would definitely recommend her and her firm to anyone that needs help during a difficult time following an accident!! Lesley is a true professional, a knowledgeable attorney, a good negotiator, and a very nice person!! I highly recommend her!!
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20 Aug, 2024 by Sheila fisher
Words cannot express how tremendously grateful we are to Hadley Lundback for her sincere compassion and legal expertise during one of the most challenging times in our family’s life. We never expected to have the need for a malpractice attorney. Hadley, with Faraci Lange Attorneys, came highly recommended to us. Hadley’s knowledge and professionalism surpassed our greatest expectations. In addition to her obvious skills and legal expertise, she is genuinely committed to her clients. Hadley became more than an Attorney to us over the time we spent working with her. She became a trusted friend who expressed concern with my well-being and health daily. Hadley provided a level of service beyond expectations. She and her team kept us informed and provided us with constant assurance through every step of this arduous legal proceeding. They worked diligently and gave 110% to my case. She provided support and answered all of my questions. Hadley is honest ethical and has a strong desire to seek justice for her clients. I would recommend Hadley Lunback, Steve Schwarz and Teresa Zukoski from Faraci Lange Attorneys to my friends and family with complete confidence. This team is bar none!
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20 Aug, 2024 by Emily cowley
Joe Reagan and his team were amazing. Always responsive and very caring throughout the process. I would highly recommend them!
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17 Aug, 2022 by Anonymous
For several years my family used Gregory Piede for elder care concerns and legal advice and documents. What we found was that Mr Piede delegates most if not all work to his assistants, does not take personal interest nor track details, and is highly neglectful in providing billing documentation. In the case of our dad, it cost thousands more than it should have. We could never recommend him to others.
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19 Sep, 2021 by Laurie
We hired Mr. Piede in October of 2020. We brought our father up from Florida. My parents started the process of poa's living wills and having a trust but that was back in 2010. We needed someone we could trust and help us to get ready for the medicaid process. Tiffany was awesome!!! She was right on point. Never too busy to answer a question or even the same question a few times. They got all the information and paperwork ready for when my dad was ready to go into a home. My dad went into a home in March and in April he was approved. If it wasn't for the whole team I am not sure where my dad and my family would be. Thank you for making a emotional time go smoothly. Thank you for everything you did.
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29 Dec, 2020 by Mark k.
It’s taken me too long to do this but I found Mr. Piede and his law firm in 2019 when I needed to update my mother’s power of attorney and get her Medicaid ready in a relatively short time. Greg and his staff did an amazing job on both counts. I can’t recommend this law firm highly enough. Thank you Greg and staff!
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16 Mar, 2024 by Vsg 0626
I have no words for the crookedness and cowardess.
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07 Mar, 2024 by Marco rivas
Super skilled and very responsive. This is a differentiator for us. We do healthcare, not legal, so we're happy to share that the team has really come through for us!! Marco Rivas, CCEP Chief Compliance and Risk Officer
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21 Dec, 2023 by Leslie lisson
They took advantage of my 90 year old father who was hospitalized with dementia. They did a great deal of unnecessary legal work to "protect his assets" even after they were informed he had dementia and had almost no assets and a great deal of debt. They charged him exorbitant fees for this unnecessary work, knowing he needed the money for his long term care. They put my calls through to voicemail when I tried to contact them to discuss his circumstances and obtain his case records needed for his long term care planning. This firm is unethical and heartless.
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08 Jul, 2024 by C
Great lawyer great mind. He fought hard and got everything straightened out when I was held illegally. I Would highly recommend.
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08 Jul, 2024 by Scott f
Michael is not only the most ferocious talented defense attorney I've ever seen. He also genuinely cares about his clients and will stop at nothing to keep their best interest his top priority. He's the last guy any DA wants to see walk into their courtroom!
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08 Jul, 2024 by James furey
Michael has been very good to me and my family and has always taken care of us. He will work hard to help you with whatever you have going on, and do everything he can to make the process easy for you. I highly recommend Michael to anyone who needs his help.
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08 Jul, 2024 by C
Great lawyer great mind. He fought hard and got everything straightened out when I was held illegally. I Would highly recommend.
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08 Jul, 2024 by Scott f
Michael is not only the most ferocious talented defense attorney I've ever seen. He also genuinely cares about his clients and will stop at nothing to keep their best interest his top priority. He's the last guy any DA wants to see walk into their courtroom!
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08 Jul, 2024 by James furey
Michael has been very good to me and my family and has always taken care of us. He will work hard to help you with whatever you have going on, and do everything he can to make the process easy for you. I highly recommend Michael to anyone who needs his help.
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10 Sep, 2024 by Cuemadeit
Called in June explained my situation was told they were going to go over it and call me back, here it is Sept 9 I’ve called and left multiple messages and nobody still hasn’t reached back out to me
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15 Aug, 2024 by Your name
Has never returned any of my calls for 10 years
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05 Aug, 2024 by Ian white
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10 Sep, 2024 by Cuemadeit
Called in June explained my situation was told they were going to go over it and call me back, here it is Sept 9 I’ve called and left multiple messages and nobody still hasn’t reached back out to me
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15 Aug, 2024 by Your name
Has never returned any of my calls for 10 years
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05 Aug, 2024 by Ian white
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10 Sep, 2024 by Cuemadeit
Called in June explained my situation was told they were going to go over it and call me back, here it is Sept 9 I’ve called and left multiple messages and nobody still hasn’t reached back out to me
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15 Aug, 2024 by Your name
Has never returned any of my calls for 10 years
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05 Aug, 2024 by Ian white
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24 Jun, 2022 by Ashley weisenborn
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15 Feb, 2017 by Anonymous
Lisa closed on three property deals for my in-laws. After we had a major problem from another attorney we asked Lisa to help us. I don't believe she ever even looked at our contract because it should have been voided by multiple clauses. She avoided directly answering any of my questions. Because of her incompetence she recommend we sign over our $2000 down payment to the seller, which we did. There was no reason for this because the home was relisted and resold but she had no clue. I had to inform her of these events. How could we even be under contract for a house like that? Nothing made any sense. I never paid her a dime and her office refused to provide me with a bill or list of services performed.
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FAQs
Questions? We have answers

What a Consumer Protection Lawyer Can Do for You

A consumer protection lawyer specializes in safeguarding individuals from unfair, deceptive, or fraudulent business practices. These lawyers advocate for the rights of consumers in disputes with businesses, helping clients recover damages related to fraud, defective products, false advertising, or violation of consumer protection laws. They work to enforce laws that prevent businesses from taking advantage of consumers and ensure that businesses adhere to fair practices.

Whether you’ve been the victim of a scam, sold a faulty product, or misled by false advertising, a consumer protection lawyer can help you navigate legal options and pursue justice.

When Should I Hire a Consumer Protection Lawyer?

You should consider hiring a consumer protection lawyer when you’ve encountered unfair or illegal business practices and need legal assistance to resolve the situation. Common scenarios include:

  • Fraud or deceptive business practices: If a company misled you into purchasing a product or service under false pretenses, a lawyer can help you seek compensation.
  • Defective products: If you purchased a product that was unsafe or defective and caused harm, a lawyer can help you file a product liability claim.
  • False advertising or unfair pricing: A lawyer can assist if you were misled by deceptive advertising or charged for services or products in a way that violates consumer laws.
  • Debt collection harassment: If you're being harassed by debt collectors or are facing illegal debt collection practices, a consumer protection lawyer can enforce your rights under the Fair Debt Collection Practices Act (FDCPA).
  • Credit report issues: If errors on your credit report are affecting your financial standing, a lawyer can help you resolve disputes with credit reporting agencies or creditors under the Fair Credit Reporting Act (FCRA).
  • Predatory lending practices: If you've been subjected to unfair loan terms or practices by payday lenders or mortgage companies, a lawyer can help you challenge the loan and seek a resolution.
  • Data breaches or identity theft: If your personal information was compromised due to a company’s failure to protect your data, a lawyer can help you recover damages related to the breach.

What Does a Consumer Protection Lawyer Do?

A consumer protection lawyer provides a wide range of services to help protect consumers' rights and seek compensation for harms caused by businesses. Their role may include:

  • Filing lawsuits: Representing clients in lawsuits against businesses that have violated consumer protection laws, whether through fraud, deceptive practices, or negligence.
  • Negotiating settlements: Working with businesses or their insurers to negotiate fair compensation for damages caused by unfair practices or defective products.
  • Pursuing class action lawsuits: When a company harms multiple consumers, a lawyer can represent a group of plaintiffs in a class action lawsuit, seeking collective damages.
  • Advising on consumer rights: Helping clients understand their rights under various consumer protection laws and advising on the best course of action.
  • Handling product liability claims: Representing clients who have been injured by defective products and holding manufacturers or retailers accountable for the harm caused.
  • Defending against debt collection harassment: Enforcing the rights of consumers under the FDCPA and other laws that protect individuals from abusive or unlawful debt collection tactics.
  • Resolving credit report disputes: Helping clients correct errors on their credit reports that may be causing financial harm or affecting their creditworthiness.

How Are Consumer Protection Lawyers Paid?

Consumer protection lawyers typically use different fee structures depending on the complexity of the case and the type of legal work required. Common payment methods include:

  • Contingency fee: For many consumer protection cases, such as class actions or product liability claims, lawyers may work on a contingency fee basis. This means they only get paid if they win or settle the case, taking a percentage (typically between 25% and 40%) of the awarded amount.
  • Hourly rate: For more complex cases or ongoing legal disputes, some lawyers charge by the hour. Hourly rates can range from $150 to $500 or more, depending on the lawyer’s experience and location.
  • Flat fee: For specific services, such as reviewing a contract or filing a small claim, a lawyer may charge a flat fee that covers all the necessary legal work.
  • Retainer fee: For clients needing ongoing legal assistance, some lawyers may charge a retainer fee, which is an upfront payment that is billed against as the lawyer works on the case.

It’s important to discuss fees upfront with your lawyer to understand how you’ll be charged and to avoid unexpected costs.

How Much Does a Consumer Protection Lawyer Cost?

The cost of hiring a consumer protection lawyer depends on the complexity of the case, the lawyer’s experience, and the type of legal service required. General cost estimates include:

  • Contingency fee cases: For cases handled on a contingency basis, the lawyer typically takes between 25% and 40% of any settlement or damages awarded.
  • Hourly rates: Hourly rates for consumer protection lawyers generally range from $150 to $500, with higher rates for more experienced attorneys or cases involving complex legal issues.
  • Flat fees: For specific services like contract reviews or handling a small claims case, flat fees may range from $500 to $2,000, depending on the scope of work.
  • Class actions: In class action cases, fees are often paid out of the settlement or damages awarded, and individual plaintiffs usually do not have to pay upfront.

Make sure to ask for a clear estimate of costs during your initial consultation to avoid surprises and to understand how much you can expect to pay.

Top Questions to Ask a Consumer Protection Lawyer

Before hiring a consumer protection lawyer, it’s important to ask questions to ensure they have the experience and skills to handle your case effectively. Key questions include:

  1. What experience do you have with consumer protection law?
    Ensure the lawyer has specific experience handling cases like yours, whether it involves product liability, fraud, or debt collection issues.
  2. How do you charge for your services?
    Clarify whether the lawyer charges by the hour, a flat fee, or a contingency fee, and ask for an estimate of the total cost of your case.
  3. What is the likelihood of success for my case?
    Ask the lawyer for an honest assessment of your case and what outcome you can reasonably expect.
  4. Have you handled cases like mine before?
    Make sure the lawyer has experience dealing with similar legal issues, whether it’s credit report disputes, data breaches, or defective products.
  5. What is the timeline for resolving my case?
    While it can be difficult to predict exact timelines, the lawyer should give you a general idea of how long your case may take to resolve.
  6. Will you handle my case personally?
    In larger firms, junior attorneys or paralegals may handle parts of your case, so it’s important to know who will be working on your claim.

How to Check the Credibility of a Consumer Protection Lawyer

To ensure you are hiring a reputable consumer protection lawyer, take the following steps to verify their credentials and track record:

  • Verify their bar status: Check with your state bar association to confirm that the lawyer is licensed to practice and has no history of disciplinary actions.
  • Check for experience in consumer protection: Review the lawyer’s website or professional profile to confirm they specialize in consumer protection law and have handled cases similar to yours.
  • Read client reviews and testimonials: Look for client reviews on platforms like Avvo, Martindale-Hubbell, or Google to see what previous clients have said about the lawyer’s professionalism and success rate.
  • Ask for references: A credible lawyer should be willing to provide references from past clients who can speak to their ability to handle consumer protection cases.
  • Look for industry affiliations: Membership in organizations like the National Association of Consumer Advocates (NACA) can indicate that the lawyer is committed to protecting consumer rights.

What Should I Prepare for My First Consultation?

To get the most out of your first consultation with a consumer protection lawyer, come prepared with all relevant documents and information. Here’s what you should bring:

  • Details of the product or service in question: Bring any purchase receipts, warranties, or contracts related to the product or service involved in your claim.
  • Documentation of your complaint: Provide evidence of your complaint, such as email exchanges with the company, photos of a defective product, or a timeline of events related to the dispute.
  • Communication with the business or debt collector: If you’ve communicated with the business or debt collector, bring copies of letters, emails, or phone logs.
  • List of questions: Write down any questions you have about the legal process, costs, and potential outcomes for your case.
  • Information on damages: Be prepared to discuss any financial losses or harm you’ve suffered as a result of the unfair business practices, including medical bills, lost wages, or emotional distress.

By preparing thoroughly for your consultation, you can help the lawyer understand your situation more effectively and get the best possible legal advice on how to proceed with your case.

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