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29 Jan, 2020 by Cheryl
They help me and I did exactly what they told me to do and it will it work for me
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11 Nov, 2019 by Paul
I hired Isaac Bressler to resolve my issue I was having with the creditors. He did a fast and amazing job resolving my issue. I recommend everyone go there for credit issues. Thank you everything u did
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10 Oct, 2017 by Anonymous
Isaac went out of his way to meet with me at a convenient time and location that worked with my schedule. He has won multiple settlements for me and has made me more aware of my rights as a consumer. I would recommend his services to anyone.
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08 Jun, 2018 by Anonymous
I recently contacted the firm about a custody modification and was pleasantly surprised by Erika's personality. She was knowledgeable about legal matters, but she didn't talk to me like I was an idiot when I asked questions (and I had plenty of them lol). I met with a different lawyer (not at this firm) prior to speaking with Erika, and I originally planned to work with him. A friend convinced me to call Flesner Wentzel instead because she felt like the first lawyer would not truly fight for my kids in the courtroom. I'm glad I listened to her. The prices for custody matters are very reasonable, and you can do a monthly payment plan. I'm a single parent, so knowing I can afford court without falling behind on other bills gives me peace of mind. I plan to hire this firm to represent me in the near future.
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30 Mar, 2016 by Leslie
I had the extreme good fortune to have Erika Wentzel as my lawyer. I was going up against a New York stock exchange company that owns Plaza Mercedes West and knew it would be a tough fight against the big dog. Erika is very knowledgeable, prepared, and just overall excellent that I knew (and told her often) that no matter how it turned out she did the best job she could for me. I can not say enough great things about Erika. You are in great hands with Erika and her law firm. I strongly recommend Erika Wentzel and the Flesner Wentzel law firm of St. Charles, MO!!!!
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06 Aug, 2014 by Anonymous
My ex and I worked out an agreement for an uncontested divorce and we both wanted to make sure our divorce was finalized as soon as possible. Erika was able to get our divorce filed quickly and had the judgment signed on the 31st day after filing (the soonest it could legally be finalized). She has also drafted and reviewed several business contracts for me. She always makes helpful suggestions for amendments or additions. I am very happy with the services I have received.
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06 Oct, 2022 by Cami
When our car was repossessed, we were astounded. We had no idea what to do or how to deal with the situation. We knew we hadn't done anything intentionally wrong, but we knew we needed representation. Enter Samantha Orlowski. Sam was a vocal and engaged advocate for us from day one, guiding us through (for us) unfamiliar territory. She went above and beyond in terms of her investigative work and it all worked in our favour. In the end, we reached a satisfactory resolution. Thank you to Sam and Sparks Law Firm for their continued good work!
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17 May, 2022 by Anonymous
Samantha responded to me quickly when I contacted her with a legal matter involving my totaled car. She was very helpful and provided assistance. Samantha was patient, kind and a great listener. She explained things in a way that I could understand. Her guidance allowed me to get much more money than the insurance company initially offered. I would definitely recommend Samantha to anyone looking for a personal injury lawyer.
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16 May, 2022 by Anonymous
I found this lawyer for my younger sister who was injured in a car accident by an intoxicated driver. My sister was intimidated about hiring a lawyer and going through the legal process, but Samantha made it very simple for her. She explained the process each step of the way and was quick to respond to our questions. She was very courteous, knows how to do her job well, and exceeded our expectations. My sister received a settlement that was a great deal more than we expected. Samantha will fight for what you deserve and takes great care of her clients. I would highly recommend her.
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21 Sep, 2024 by Tavia mcintyre
I was supposed to have two phone appointments today - one at 3pm with a paralegal to go over some intake questions, and then one at 4pm for the actual consultation with an attorney. I even received a reminder text yesterday asking that I please be ready at my scheduled times. At about 3:15, I still hadn’t heard anything so I called the office. Apparently, the paralegal who was supposed to be doing my intake interview was out sick today, and nobody thought to tell me that. Another paralegal went over the intake questions with me and I could barely hear or understand what she was saying during the entirety of the call, which I expressed to her multiple times. I could hear loud background noises, typing, and my voice was echoing as if I was on speaker phone. There was also a language barrier, which didn’t help matters. That call took about a half hour, so it ended shortly before I was supposed to receive my second call, at 4pm. I sat there waiting for a call for quite a while, thinking maybe they were just running a little behind. It’s now after 8pm, and an attorney never called me for my consultation. Don’t waste your time here, like I did. Go to a firm that is more reliable and better prioritizes their clients.
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21 Sep, 2024 by Anonymous
When you hire the firm, you hear from the all the time. After that it is downhill. They lose paperwork, won't return phone calls or emails and does not care about your case. Calling in to speak to someone is a nightmare and getting them to do their job is nonexistent. Mr. Tobias seems clueless in what is going on with his case load. Run and don't waste your time or energy with this law firm.
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22 Aug, 2024 by Emily
Very hard language barrier within the office. I was also suppose to receive a call at 5pm, but didn’t get a call until 8:50pm. A heads up would have been nice. Sat around waiting all night for nothing
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26 Aug, 2024 by Ryan bendyk
Highly recommend to anyone needing legal help.
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26 Aug, 2024 by Rachel fuller
Wayne has been amazing to work with!!! He handled my case professionally, kept me updated on my case very frequently, and always responded to me with urgency. I would 10/10 recommend him to friends/family. Thank you for everything Wayne!!!
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08 Jul, 2024 by Raymond mccune
I retained Wayne Schoeneberg to take care of a ticket for me. He did a exceptional job for me.
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29 Aug, 2022 by Anonymous
Stacey Meinen contacted me about my old credit card lawsuit and offered her services. Thankfully I had the good sense to call her back. She was courteous and confident and explained to me precisely how she was going to win my case. Stacey Meinen showed up in court for me and got the lawsuit against me dismissed. I was saved considerable time and expense and inconvenience thanks to her. This is the first time I've hired a Lawyer and I must say that I'm pleased. I'm an extremely satisfied customer and I wouldn't hesitate to hire Stacey Meinen in the future. She's an Ace.
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21 Mar, 2022 by Doug hicks
Good services pricy but got the job done
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14 Jan, 2022 by Kim
Events happened and I found myself needing a lawyer. I was getting several letters a day from lawyers around the area advertising and asking for my business. I was not going to hire a lawyer through a mailer. One day going through my mail, I came across an advertisement from Stacey Meinen. Her mailer struck me differently. It was not like she was just asking me for my business or my money. It was like she truly knew and understood my issue and wanted to help. I called the number on the advertisement and she answered the phone right away. I explained what was going on. She was very easy to talk to, you could tell she was non judgemental of the situation, and she very willing to work with me. I hired her right then and there. I did what I said I wasn't going to do, hire through a mailer. She was very thorough in all her explanations of what I could expect from her and others involved in the case. Everything worked out exactly as she said it would. She kept in contact. Her communication skills are great, she is empathetic, she is affordable, she is honest. I could not have had a better experience. I highly recommend her.
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06 Feb, 2022 by Anonymous
Mr. Weeks was supposed to be the expert in estate planning and elder care, which is why we went to him for the will, trust and other elder issues. He was not at first helpful; he ran through everything and didn't seem to want to spend the time to explain anything. We finally told him we found him less than helpful, and then he was a little better. He never gave advice about medicare and nursing home issues, and he promised to look into the veteran benefits, but never did. We truly felt he wasn't interested in us. We felt we got a decent product, but that it was not necessarily taylored to our concerns. We recommend him only because he is the only one in the St. Charles area that is supposed to be certified in elder care issues.
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18 Dec, 2020 by Kathy
Michael Weeks helped us create multiple complicated trusts. He was very thorough in his explanations and possible scenarios that we would not have thought about. We felt very confident in his expertise.
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30 Nov, 2020 by Chris
Mr. Weeks appears knowledgeable in some areas, but when his attorney expertise is actually needed, he falls painfully short. A sibling moved in with our parent and took emotion & financial advantage. The state provided my parent with an attorney, and although we met with this attorney and Weeks to discuss the issues, the scheduled meeting with ALL parties never occurred. When we pressed Mr. Weeks about rescheduling the conference, he said that we could meet, but it would cost us thousands of more dollars to continue. We were left helpless when we needed it most, and the abuse continues.
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Questions? We have answers

What a Consumer Protection Lawyer Can Do for You

A consumer protection lawyer specializes in safeguarding individuals from unfair, deceptive, or fraudulent business practices. These lawyers advocate for the rights of consumers in disputes with businesses, helping clients recover damages related to fraud, defective products, false advertising, or violation of consumer protection laws. They work to enforce laws that prevent businesses from taking advantage of consumers and ensure that businesses adhere to fair practices.

Whether you’ve been the victim of a scam, sold a faulty product, or misled by false advertising, a consumer protection lawyer can help you navigate legal options and pursue justice.

When Should I Hire a Consumer Protection Lawyer?

You should consider hiring a consumer protection lawyer when you’ve encountered unfair or illegal business practices and need legal assistance to resolve the situation. Common scenarios include:

  • Fraud or deceptive business practices: If a company misled you into purchasing a product or service under false pretenses, a lawyer can help you seek compensation.
  • Defective products: If you purchased a product that was unsafe or defective and caused harm, a lawyer can help you file a product liability claim.
  • False advertising or unfair pricing: A lawyer can assist if you were misled by deceptive advertising or charged for services or products in a way that violates consumer laws.
  • Debt collection harassment: If you're being harassed by debt collectors or are facing illegal debt collection practices, a consumer protection lawyer can enforce your rights under the Fair Debt Collection Practices Act (FDCPA).
  • Credit report issues: If errors on your credit report are affecting your financial standing, a lawyer can help you resolve disputes with credit reporting agencies or creditors under the Fair Credit Reporting Act (FCRA).
  • Predatory lending practices: If you've been subjected to unfair loan terms or practices by payday lenders or mortgage companies, a lawyer can help you challenge the loan and seek a resolution.
  • Data breaches or identity theft: If your personal information was compromised due to a company’s failure to protect your data, a lawyer can help you recover damages related to the breach.

What Does a Consumer Protection Lawyer Do?

A consumer protection lawyer provides a wide range of services to help protect consumers' rights and seek compensation for harms caused by businesses. Their role may include:

  • Filing lawsuits: Representing clients in lawsuits against businesses that have violated consumer protection laws, whether through fraud, deceptive practices, or negligence.
  • Negotiating settlements: Working with businesses or their insurers to negotiate fair compensation for damages caused by unfair practices or defective products.
  • Pursuing class action lawsuits: When a company harms multiple consumers, a lawyer can represent a group of plaintiffs in a class action lawsuit, seeking collective damages.
  • Advising on consumer rights: Helping clients understand their rights under various consumer protection laws and advising on the best course of action.
  • Handling product liability claims: Representing clients who have been injured by defective products and holding manufacturers or retailers accountable for the harm caused.
  • Defending against debt collection harassment: Enforcing the rights of consumers under the FDCPA and other laws that protect individuals from abusive or unlawful debt collection tactics.
  • Resolving credit report disputes: Helping clients correct errors on their credit reports that may be causing financial harm or affecting their creditworthiness.

How Are Consumer Protection Lawyers Paid?

Consumer protection lawyers typically use different fee structures depending on the complexity of the case and the type of legal work required. Common payment methods include:

  • Contingency fee: For many consumer protection cases, such as class actions or product liability claims, lawyers may work on a contingency fee basis. This means they only get paid if they win or settle the case, taking a percentage (typically between 25% and 40%) of the awarded amount.
  • Hourly rate: For more complex cases or ongoing legal disputes, some lawyers charge by the hour. Hourly rates can range from $150 to $500 or more, depending on the lawyer’s experience and location.
  • Flat fee: For specific services, such as reviewing a contract or filing a small claim, a lawyer may charge a flat fee that covers all the necessary legal work.
  • Retainer fee: For clients needing ongoing legal assistance, some lawyers may charge a retainer fee, which is an upfront payment that is billed against as the lawyer works on the case.

It’s important to discuss fees upfront with your lawyer to understand how you’ll be charged and to avoid unexpected costs.

How Much Does a Consumer Protection Lawyer Cost?

The cost of hiring a consumer protection lawyer depends on the complexity of the case, the lawyer’s experience, and the type of legal service required. General cost estimates include:

  • Contingency fee cases: For cases handled on a contingency basis, the lawyer typically takes between 25% and 40% of any settlement or damages awarded.
  • Hourly rates: Hourly rates for consumer protection lawyers generally range from $150 to $500, with higher rates for more experienced attorneys or cases involving complex legal issues.
  • Flat fees: For specific services like contract reviews or handling a small claims case, flat fees may range from $500 to $2,000, depending on the scope of work.
  • Class actions: In class action cases, fees are often paid out of the settlement or damages awarded, and individual plaintiffs usually do not have to pay upfront.

Make sure to ask for a clear estimate of costs during your initial consultation to avoid surprises and to understand how much you can expect to pay.

Top Questions to Ask a Consumer Protection Lawyer

Before hiring a consumer protection lawyer, it’s important to ask questions to ensure they have the experience and skills to handle your case effectively. Key questions include:

  1. What experience do you have with consumer protection law?
    Ensure the lawyer has specific experience handling cases like yours, whether it involves product liability, fraud, or debt collection issues.
  2. How do you charge for your services?
    Clarify whether the lawyer charges by the hour, a flat fee, or a contingency fee, and ask for an estimate of the total cost of your case.
  3. What is the likelihood of success for my case?
    Ask the lawyer for an honest assessment of your case and what outcome you can reasonably expect.
  4. Have you handled cases like mine before?
    Make sure the lawyer has experience dealing with similar legal issues, whether it’s credit report disputes, data breaches, or defective products.
  5. What is the timeline for resolving my case?
    While it can be difficult to predict exact timelines, the lawyer should give you a general idea of how long your case may take to resolve.
  6. Will you handle my case personally?
    In larger firms, junior attorneys or paralegals may handle parts of your case, so it’s important to know who will be working on your claim.

How to Check the Credibility of a Consumer Protection Lawyer

To ensure you are hiring a reputable consumer protection lawyer, take the following steps to verify their credentials and track record:

  • Verify their bar status: Check with your state bar association to confirm that the lawyer is licensed to practice and has no history of disciplinary actions.
  • Check for experience in consumer protection: Review the lawyer’s website or professional profile to confirm they specialize in consumer protection law and have handled cases similar to yours.
  • Read client reviews and testimonials: Look for client reviews on platforms like Avvo, Martindale-Hubbell, or Google to see what previous clients have said about the lawyer’s professionalism and success rate.
  • Ask for references: A credible lawyer should be willing to provide references from past clients who can speak to their ability to handle consumer protection cases.
  • Look for industry affiliations: Membership in organizations like the National Association of Consumer Advocates (NACA) can indicate that the lawyer is committed to protecting consumer rights.

What Should I Prepare for My First Consultation?

To get the most out of your first consultation with a consumer protection lawyer, come prepared with all relevant documents and information. Here’s what you should bring:

  • Details of the product or service in question: Bring any purchase receipts, warranties, or contracts related to the product or service involved in your claim.
  • Documentation of your complaint: Provide evidence of your complaint, such as email exchanges with the company, photos of a defective product, or a timeline of events related to the dispute.
  • Communication with the business or debt collector: If you’ve communicated with the business or debt collector, bring copies of letters, emails, or phone logs.
  • List of questions: Write down any questions you have about the legal process, costs, and potential outcomes for your case.
  • Information on damages: Be prepared to discuss any financial losses or harm you’ve suffered as a result of the unfair business practices, including medical bills, lost wages, or emotional distress.

By preparing thoroughly for your consultation, you can help the lawyer understand your situation more effectively and get the best possible legal advice on how to proceed with your case.

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