Filter by

star star star star star
17 Nov, 2016 by Anonymous
Shayne was diligent, caring, and in the end successful. I give him my highest recommendation.
Read more Avvo
star star star star star
18 Oct, 2016 by Dustin
Firstly I want to say Shayne is one of the nicest people I've ever met and could sense he wasn't in it for the money. It felt like he really cared and wanted to do everything in his power to be helpful. He was the first attorney I've ever needed to hire so needless to say I was very overwhelmed and intimidated at first but he helped me every step of the way. He made sure to stay in contact either via telephone, email or person. Making sure everything was laid out for me so I could understand what we were doing. He never overwhelmed me with legal jargon and explained everything which I (your average blue collar worker) could understand his approach. He never went forward without getting my consent and he gave me his honest opinions on matters which helped me get one of the best outcomes. I hired Shayne as a consumer protection attorney after I was a victim of a road side car lot refusing to give me a refund on a damaged vehicle. Thanks to Shayne everything worked out in my favor.
Read more Avvo
star star star star star
02 Oct, 2013 by Robert
Best lawyer I've ever dealt with. Shayne Sutherland was my attorney and he was over the top great. He kept in contact with me throughout the whole process and called me often with questions or for clarification. If we didn't have any major new news in the case for about a week he would call me just to check in and give me a quick update. Very professional and great to work with. I could really tell he cares about his clients. Mr. Sutherland went above and beyond what i expected and in the end got us the exact results we were hoping for. I would highly recommend this office to anyone looking for a lawyer.
Read more Avvo
See more
star star star star star
07 Sep, 2013 by Karen and michael
Great,efficient responsiveness and very knowledgeable. Never felt like Doug didn't have time for us, never felt rushed in a conversation. Very professional, very interested in how his client was doing and recovering. Doug understood how to navigate between agencies/businesses, put us at ease by taking over communications immediately so his client could focus on recovering. Doug did well in moving things along as much as possible. Will definetely recommend Doug to family/friends!!
Read more Avvo
star star star star star
18 Jun, 2011 by Corina
Doug is a very good lawyer, if anyone ever asked me if I could recommend one. then this is your guy. He did things in the case that were amazing. The way he made my dad come alive and have total strangers know my dad was totally amazing. Even though my dad is gone, he finally had his justice, not only through us, but also through Doug. He truely goes that extra mile, sometimes when you think things weren't looking well, he put the icing in the cake. He truely is an amazing lawyer. Our family can never say enough about him. My father's justice finally came when the verdict came back.............Guilty, now someone was responsible for his outcome. Thank you so much Doug. May you have total success in all your endevors.
Read more Avvo
star star star star star
24 May, 2011 by Debbie
Mr. McDermott (Doug) I felt was an excellent attorney. He kept me well informed during the time of my services. He responded immediately to all questions and/or concerns I had. I would highly recommend his services without hesitation.
Read more Avvo
See more
star star star star star
09 Nov, 2016 by Anonymous
My wife and I used Carl for our daughter who was in tragic car accident after being referred to him from an attorney that is a family friend. He was very caring and was able help to put our daughter at ease threw the whole situation. He did a fantastic job with the case and in helping our family, he was easy to talk with and very informative through the process. I WOULD HIGHLY RECOMMEND Carl Oreskovich as a defense attorney
Read more Avvo
See more
star star star star star
04 May, 2021 by Melaia tutanekai
Ross is a stand up guy. Great advisement.
Read more Google Maps
star star star star star
20 Aug, 2020 by Tiffany foster
I would definitely recommend him to others he is very good at what he does .hes very awesome hes the best one i have ever had we were blown away how fast he is to jump into a case an fights good in court
Read more Google Maps
star star star star star
03 Jan, 2020 by Donna evans
Knowledgeable, personable, willing & able to explain & answer questions in layman’s terms and on top of all that a nice & good person!
Read more Google Maps
See more
star star star star star
30 May, 2024 by Amanda stone
Shane Sutherland was awesome! He listened was kind, empathetic, and professional. Definitely would recommend.
Read more Google Maps
star star star star star
02 Mar, 2022 by Ben
Mr Hayward has always acted with honor and respect. You can count on him doing above and beyond to do what he can for you.
Read more Avvo
star star star star star
26 May, 2021 by Dwight howard
Most knowledgeable Tennant's advocate in this area. Worth EVERY PENNEY.
Read more Google Maps
See more
star star star star star
26 Aug, 2024 by Cass & wendy
Nick Pontarolo, and the rest of the staff at this office were thorough and proffesional and did a great job on educating us on the whole process. Thank you for the help you gave us in dealing with the state.
Read more Google Maps
star star star star star
28 Feb, 2024 by Mike shuman
Why Nick Pontarolo should represent you if you have been injured on the job! Read this Post to the end and you will clearly see why you need Nick and this Firm! I'm 65 years old and have worked hard Construction Labor for most of my life until I injured my shoulder at the end of 2018. That is when I opened my first "Workers Comp Claim" and after many Exams, Tests and Scans, an Orthopedic Surgeon told me that I had "Stage 4 Osteoarthritis" on top of other serious complications that would have caused me to need a Shoulder Replacement in the very near future, especially if I kept working at my trade. I did not seek any legal counsel at the time and had to go back to work "light duty" in spite of my ongoing condition. I then was immediately reinjured after being taken off of "light duty" in middle of 2019! I saw the "Company's Preferred Doctor" that wouldn't even prescribe pain medication, despite the obvious pain I was in. I decided to call a good friend of mine that is an Employment Attorney in Portland to ask his advice. He told me that he would find me good Attorney in Spokane and through his research he gave me a short list and Nick Pontarolo's name was right on top. I called Nick and he took immediate action and control as he represented and guided me through a maze of "BUREAUCRATIC RED TAPE" involving Doctors, Employers, Attorneys, Therapists, Vocational Rehabilitation Councilors and even more. Because of Nick's connections, I have had one of the premier Shoulder Surgeons in the Country replace my shoulder and some of the best rehabilitation experts throughout the region working with me as well. While all this was going on, I never missed a "Time Loss' compensation check for 4+ years. I'm now retired, and my claim just closed and without Nick's professional representation and expertise for these last 4+ years, I truly believe that I would have lost everything I've ever worked for my entire life. Nick, You treated me like family and did an incredible job and for that I am forever grateful... Patrick PS- Also, I want to thank all the Attorney's and Office Staff for the combined team effort and supporting rolls you all played for my well-being and all while I was enjoying the view from the 12th floor of the Chase Bank Building Downtown Spokane.
Read more Google Maps
star star star star star
15 Nov, 2023 by Leanna nelson
My husband was heavily medicated as he was under hospice care for stage 4 cancer. I was medicated due to depression. Mr Curran was recommended to us by Spokane Hospice as someone who would come to our house to update my husband's will. I do not believe Mr Curran did his best work for us. My husband was very distraught and agitated, I did my best not to upset him anymore than necessary, and signed off on his will. Unfortunately, even though he asked if I understood what I was signing off on, I still signed, walked away crying and let the witnesses finish up with the lawyer. I understood that the will said everything was going to his children, but I also assumed I could contest the will, as signing was an act of kindness to a dying man, who repeatedly told me not to worry, that I was being taken care of. When Mr Curran left our home, he took my phone with him. It was three days of me looking before he called to say he had it. When my husband passed away his sisters were the executors of the estate. Imagine my suprise when 5 weeks after his passing, after living in this house for 10 years, I was served with an eviction notice... 3 days to get out, served on me by his sister and written up by none other than Mr Curran. Was he my husband's lawyer or his sister's lawyer? I felt there was some conflict of interest... probably wrong on that point, but still I don't think he took in my husband's mental state, or mine, into consideration. He most certainly did not consider what happened to me afterwards, and Oh My Gosh. He took my phone.
Read more Google Maps
See more
star star star star star
20 May, 2024 by Don marshall
Google Maps
star star star star star
20 Mar, 2024 by Thane meads
I can not recommend a law firm more highly. Michael Grover and April Anderson helped me through what could have been a tricky divorce and property settlement with a grace, professionalism and strategic focus that I can not imagine many firms possess. The ability to consult between both family law, and real estate/property attorneys at the same firm was invaluable. The focus also was not just to take opposing parties to court but to try to mediate a solution. This is truly a law firm with a soul.
Read more Google Maps
star star star star star
15 Mar, 2024 by Linda schmit
Google Maps
See more
star star star star star
17 Sep, 2024 by Dan kerns
Not local in Spokane was the first lie. Then they send a disqualified lawyer to my deposition. Yes you heard that right. Tami law license was suspended and they sent her anyways. Washington State Bar association complaint will be filed soon. Avoid these Mormon ambulance chasers. They do not care about you only the settlement money. Park Gordon law didn't receive a dime from settlement because they know they were wrong! Do not trust these guys
Read more Google Maps
star star star star star
06 Sep, 2024 by Kimberly lunning
Tenacious! Bill Gilbert is exactly what you would want, when you are looking for an attorney to defend and protect you, in maybe one of the most vulnerable and critical times in your life. He means what he says, and says what he means. You absolutely can take him at face value when he says he will take care of you. Bill doesn’t have it in him to let the fight go if he believes someone has been wronged and deserves defense and compensation, this is where you will experience his tenacity. What sets Bill Gilbert apart from all the rest, is the fact he has an immense about of empathy and compassion for his clients. He takes in every consideration of your experience and supports you accordingly. There is a reason why he is accomplished and comes with so many accreditations. Attorney Bill Gilbert stands apart from all the rest! Kimberly Lunning, LMHC, MHP, SUPD
Read more Google Maps
star star star star star
31 Aug, 2024 by Jennifer charpentier
Bill Gilbert and his staff are genuinely caring, professional and tenacious on behalf of their clients. Gilbert Law Firm has been instrumental in helping my oldest son resolve his legal issues and I have recommended their services to two other families who have greatly benefited from Gilbert’s legal expertise.
Read more Google Maps
See more
star star star star star
23 Jun, 2024 by Savannah halsey
Zero stars. I don't know what makes him decide to do his job with clients but he definitely didn't do it with my wife and I. He emailed saying he failed at representing us after doing nothing but taking my money, Waist of 3000$. If you don't want to do your job every day then don't do this kind of work because your actions affects can ruin lives.
Read more Google Maps
star star star star star
20 Feb, 2024 by Joann waldo
Jamie represented me in a business boundary dispute. Jamie worked very hard and researched information about dispute. Jamie settled the problem without going to court. Jamie is very professional. I recommend Jamie as your attorney.
Read more Google Maps
star star star star star
05 Feb, 2024 by Danielle linneus
Didn’t represent me well. Made mistakes in my case that had to be fixed with another firm. Do NOT recommend. Caused me extra stress during a difficult time and financial burdens. I’d give them zero stars if that was an option.
Read more Google Maps
See more
star star star star star
01 Jan, 2020 by Claudia
Ezra did an excellent job at representing me. He was very professional, knowledgeable & patient. He did extensive research on my case and made sure he was educated on every angle, he also consulted other professionals who where familiar with cases like mine. He never seemed bothered by the plethora of questions I asked or the fact that I had him explain things several times. He made sure I understood the whole process. I'm so glad I chose Ezra as my attorney, he won our case. Thank you!!!!
Read more Avvo
star star star star star
16 Jul, 2019 by Leah
I hired Ezra Glanzer to put an end to a personal property dispute I had been trying to address on my own for 5 years. He kept me updated on his progress, gave me choices how this situation could be addressed, and I am very happy to say that within 11 weeks, he successfully resolved the issue and my property was returned to me without a court battle. I am so pleased! His fees are reasonable, and he demonstrated integrity and honesty in his transactions with me. I highly recommend Ezra, and if I ever need assistance in the future, I will not hesitate to give him a call. Thanks Ezra! Leah Johnson, RN, CPC, CPC-P, CPMA
Read more Avvo
star star star star star
09 Jul, 2019 by Jacob
Ezra helped us with a malpractice-type suit. In hearings as well as in our conversations, he never once said or suggested anything other than providing a completely honest report. Often in these cases things resolve to he said, she said, but Ezra was able to provide definitive evidence bolstering our case leading to the win. His MO is every situation was to uphold the truth regardless of whether or not it may have detracted from our case, which resulted in establishing our credibility and accuracy regarding the issue at hand. He also repeatedly gave us emotional support to continue forward with the trial even when we pushed to just be done with it all. Though there was obvious incentive for him, I knew that wasn't what was driving him to keep the case up. He saw an injustice and felt compelled to help us do something about it, though never in a pushy or off-putting way. So in summary, he's an honest, genuine and just lawyer.
Read more Avvo
See more
star star star star star
30 Jan, 2024 by Alec wright
Let me start off with this. If you want someone to stick with you for the long term layman law firm is the place to go. I got in a car accident almost 2 years ago; And with Covid it made trying to do anything a pain. It caused back ups and struggles that made the process so much longer. Yet Layman law firm stuck with me answered every single one of my calls, help me with any questions I had and was all around super friendly. When you go there you know they’re on your side backing you up. They didn’t j stick me with one lawyer and say “figure it out” no they put together a team that made sure I was in the loop as well as trying to get me my top $. Layman law firm is full of warriors who will fight for your rights and make sure you have every tool in your pocket to win. Thank you so much layman law you guys are some of the nicest, honest, most hard working people I know. Sincerely, Alec
Read more Google Maps
star star star star star
15 Jul, 2021 by Melissa church
Fantastic staff, super personalized, Awesomely priced professional, just amazing people!!!
Read more Google Maps
star star star star star
25 Mar, 2021 by Valerie mais
Google Maps
See more
star star star star star
27 Jun, 2024 by Jason cooley
I have been working with Lukins & Annis now for two years, and I must say that all the staff I have interacted with are truly professional. David Webster and his team helped me navigate the probate arena, while Charles Hausberg and Zaine M. Yzaguirre have been stellar in helping me with my litigation. Their expertise and advice is well above the price they charge, and I cannot recommend this law firm enough; you will not be disappointed.
Read more Google Maps
star star star star star
18 Apr, 2024 by K
0 stars if I could. Go elsewhere
Read more Google Maps
star star star star star
23 Dec, 2022 by Michael a. mckay
Excellent work. Very pleased with the outcome!
Read more Google Maps
See more
star star star star star
23 May, 2019 by Anonymous
This guy was incredibly unprofessional. He began by asking my age and then asking if I get menopausal, moody... like his wife (he also used a few swear words to describe his wife). He was extremely unprofessional, rude, condescending and arrogant. He kept talking about himself and how good he was, then would ask me a question about my case, then interrupt me mid sentence and begin talking about himself again. His conversation was incoherent, random, and uninformed. Finally, when he began outright criticizing me I just hung up on him. I would never trust him to work for me.
Read more Avvo
star star star star star
09 Jun, 2014 by Adam
He overcharged, charged for phone calls about his dating life and did not have organized trial notebooks. He talked bad about all of his old clients as well. I heard all kinds of stuff I probably should not have.
Read more Avvo
star star star star star
31 Jan, 2011 by Anonymous
Hired him for my moldy house. Overcharged me and charged me for work he didn't do. Very unprofessional and unreliable attorney. He likes to talk about himself and is very egotistic. He even asked my wife out too. I ended up firing this attorney and found someone much better & professional who got the job done in less time.
Read more Avvo
See more
Discover the ideal lawyer
You can search a lawyer by practice area, lawyer name, city, state, or ZIP code
FAQs
Questions? We have answers

What a Consumer Protection Lawyer Can Do for You

A consumer protection lawyer specializes in safeguarding individuals from unfair, deceptive, or fraudulent business practices. These lawyers advocate for the rights of consumers in disputes with businesses, helping clients recover damages related to fraud, defective products, false advertising, or violation of consumer protection laws. They work to enforce laws that prevent businesses from taking advantage of consumers and ensure that businesses adhere to fair practices.

Whether you’ve been the victim of a scam, sold a faulty product, or misled by false advertising, a consumer protection lawyer can help you navigate legal options and pursue justice.

When Should I Hire a Consumer Protection Lawyer?

You should consider hiring a consumer protection lawyer when you’ve encountered unfair or illegal business practices and need legal assistance to resolve the situation. Common scenarios include:

  • Fraud or deceptive business practices: If a company misled you into purchasing a product or service under false pretenses, a lawyer can help you seek compensation.
  • Defective products: If you purchased a product that was unsafe or defective and caused harm, a lawyer can help you file a product liability claim.
  • False advertising or unfair pricing: A lawyer can assist if you were misled by deceptive advertising or charged for services or products in a way that violates consumer laws.
  • Debt collection harassment: If you're being harassed by debt collectors or are facing illegal debt collection practices, a consumer protection lawyer can enforce your rights under the Fair Debt Collection Practices Act (FDCPA).
  • Credit report issues: If errors on your credit report are affecting your financial standing, a lawyer can help you resolve disputes with credit reporting agencies or creditors under the Fair Credit Reporting Act (FCRA).
  • Predatory lending practices: If you've been subjected to unfair loan terms or practices by payday lenders or mortgage companies, a lawyer can help you challenge the loan and seek a resolution.
  • Data breaches or identity theft: If your personal information was compromised due to a company’s failure to protect your data, a lawyer can help you recover damages related to the breach.

What Does a Consumer Protection Lawyer Do?

A consumer protection lawyer provides a wide range of services to help protect consumers' rights and seek compensation for harms caused by businesses. Their role may include:

  • Filing lawsuits: Representing clients in lawsuits against businesses that have violated consumer protection laws, whether through fraud, deceptive practices, or negligence.
  • Negotiating settlements: Working with businesses or their insurers to negotiate fair compensation for damages caused by unfair practices or defective products.
  • Pursuing class action lawsuits: When a company harms multiple consumers, a lawyer can represent a group of plaintiffs in a class action lawsuit, seeking collective damages.
  • Advising on consumer rights: Helping clients understand their rights under various consumer protection laws and advising on the best course of action.
  • Handling product liability claims: Representing clients who have been injured by defective products and holding manufacturers or retailers accountable for the harm caused.
  • Defending against debt collection harassment: Enforcing the rights of consumers under the FDCPA and other laws that protect individuals from abusive or unlawful debt collection tactics.
  • Resolving credit report disputes: Helping clients correct errors on their credit reports that may be causing financial harm or affecting their creditworthiness.

How Are Consumer Protection Lawyers Paid?

Consumer protection lawyers typically use different fee structures depending on the complexity of the case and the type of legal work required. Common payment methods include:

  • Contingency fee: For many consumer protection cases, such as class actions or product liability claims, lawyers may work on a contingency fee basis. This means they only get paid if they win or settle the case, taking a percentage (typically between 25% and 40%) of the awarded amount.
  • Hourly rate: For more complex cases or ongoing legal disputes, some lawyers charge by the hour. Hourly rates can range from $150 to $500 or more, depending on the lawyer’s experience and location.
  • Flat fee: For specific services, such as reviewing a contract or filing a small claim, a lawyer may charge a flat fee that covers all the necessary legal work.
  • Retainer fee: For clients needing ongoing legal assistance, some lawyers may charge a retainer fee, which is an upfront payment that is billed against as the lawyer works on the case.

It’s important to discuss fees upfront with your lawyer to understand how you’ll be charged and to avoid unexpected costs.

How Much Does a Consumer Protection Lawyer Cost?

The cost of hiring a consumer protection lawyer depends on the complexity of the case, the lawyer’s experience, and the type of legal service required. General cost estimates include:

  • Contingency fee cases: For cases handled on a contingency basis, the lawyer typically takes between 25% and 40% of any settlement or damages awarded.
  • Hourly rates: Hourly rates for consumer protection lawyers generally range from $150 to $500, with higher rates for more experienced attorneys or cases involving complex legal issues.
  • Flat fees: For specific services like contract reviews or handling a small claims case, flat fees may range from $500 to $2,000, depending on the scope of work.
  • Class actions: In class action cases, fees are often paid out of the settlement or damages awarded, and individual plaintiffs usually do not have to pay upfront.

Make sure to ask for a clear estimate of costs during your initial consultation to avoid surprises and to understand how much you can expect to pay.

Top Questions to Ask a Consumer Protection Lawyer

Before hiring a consumer protection lawyer, it’s important to ask questions to ensure they have the experience and skills to handle your case effectively. Key questions include:

  1. What experience do you have with consumer protection law?
    Ensure the lawyer has specific experience handling cases like yours, whether it involves product liability, fraud, or debt collection issues.
  2. How do you charge for your services?
    Clarify whether the lawyer charges by the hour, a flat fee, or a contingency fee, and ask for an estimate of the total cost of your case.
  3. What is the likelihood of success for my case?
    Ask the lawyer for an honest assessment of your case and what outcome you can reasonably expect.
  4. Have you handled cases like mine before?
    Make sure the lawyer has experience dealing with similar legal issues, whether it’s credit report disputes, data breaches, or defective products.
  5. What is the timeline for resolving my case?
    While it can be difficult to predict exact timelines, the lawyer should give you a general idea of how long your case may take to resolve.
  6. Will you handle my case personally?
    In larger firms, junior attorneys or paralegals may handle parts of your case, so it’s important to know who will be working on your claim.

How to Check the Credibility of a Consumer Protection Lawyer

To ensure you are hiring a reputable consumer protection lawyer, take the following steps to verify their credentials and track record:

  • Verify their bar status: Check with your state bar association to confirm that the lawyer is licensed to practice and has no history of disciplinary actions.
  • Check for experience in consumer protection: Review the lawyer’s website or professional profile to confirm they specialize in consumer protection law and have handled cases similar to yours.
  • Read client reviews and testimonials: Look for client reviews on platforms like Avvo, Martindale-Hubbell, or Google to see what previous clients have said about the lawyer’s professionalism and success rate.
  • Ask for references: A credible lawyer should be willing to provide references from past clients who can speak to their ability to handle consumer protection cases.
  • Look for industry affiliations: Membership in organizations like the National Association of Consumer Advocates (NACA) can indicate that the lawyer is committed to protecting consumer rights.

What Should I Prepare for My First Consultation?

To get the most out of your first consultation with a consumer protection lawyer, come prepared with all relevant documents and information. Here’s what you should bring:

  • Details of the product or service in question: Bring any purchase receipts, warranties, or contracts related to the product or service involved in your claim.
  • Documentation of your complaint: Provide evidence of your complaint, such as email exchanges with the company, photos of a defective product, or a timeline of events related to the dispute.
  • Communication with the business or debt collector: If you’ve communicated with the business or debt collector, bring copies of letters, emails, or phone logs.
  • List of questions: Write down any questions you have about the legal process, costs, and potential outcomes for your case.
  • Information on damages: Be prepared to discuss any financial losses or harm you’ve suffered as a result of the unfair business practices, including medical bills, lost wages, or emotional distress.

By preparing thoroughly for your consultation, you can help the lawyer understand your situation more effectively and get the best possible legal advice on how to proceed with your case.

Scroll to top