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02 Jan, 2021 by Jaclyn
To have a lawyer who is a pitbull, goes without saying. Chris is an absolute man of his word, full of knowledge and knows exactly what it takes to get your outcome. I have never had this much trust in anyone and this man has never led me wrong. Honesty, integrity, determined, dedicated but even more, he listens and speaks the truth, sympathize with you, yet paints the reality. Chris is my go-to always.
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04 Aug, 2020 by Anonymous
Christopher Desantis is exceptional in his field. He worked tirelessly to expedite my case to the courts. He is professional, very informative in an area that is foreign to me. Will definitely use or recommend his services in the future.
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10 Jul, 2020 by Anonymous
Mr. DeSantis rewrote my will. It was a very emotional process due to the fact that I changed it in favor of friends insted of family members. He was compasionate and helpful in guiding me to make some of the toughest changes in my life. Mr.DeSantis was a straight shooter when it came to my choices. His rates are extremely fair. I will hire Mr. DeSantis to handle all my legal matters from now on!!
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10 Apr, 2023 by Kayleen
Brandon has to be the most caring and assertive attorney I've ever had. Brandon and I worked together while he was with his previous firm. However, he was my only contact. His professionalism and putting the client first is absolutely on a level I don't know the words to use to explain it. We worked together on what I consider "the worst experience of my life". He listened to me on both a personal and professional level. I can guarantee you, in the future as things arise, Brandon is the attorney I will hire. If the situation is not his specialty, I will trust him to point me in the right direction. You CANNOT go wrong with Brandon representing you.
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10 Mar, 2023 by Edie
I hired Brandon to represent me as personal representative of my mother’s estate. Since I live out of state, it was a little more complicated. Brandon explained the process every step of the way, was thoughtful and very professional. He returned phone calls and emails in a timely manner. I have great confidence in him and am grateful he was my attorney.
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11 Oct, 2020 by Jonathan
I sought legal representation for a matter involving my fathers estate. I was very grateful to have been represented by Mr. Forgione. Brandon was thorough, provided all information quickly, gave excellent advice and explained legal details in a very measured and understandable way, was calm, patient and professional. I highly recommend Brandon Forgione, I couldn't have prevailed in this lawsuit without his representation, I am extremely grateful. Professional, patient, and extremely competent which are good characteristics to have in a lawyer. (especially in FL) I felt I could not have had better representation.
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29 Nov, 2017 by David
I had an issue with a contractor who had done some work incorrectly that needed to be repaired. They clearly let me know that they were not financially responsible for the issue. Scott was in contact with the company and helped them see their responsibility. Within a week of his contacting them, I had a check for the repairs. I would highly recommend Scott for his knowledge and expertise.
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18 Sep, 2015 by William
I was referred to Scott for some corporate legal work and he has done an excellent job. I am so impressed with him I am expanding the representation to include all my personal legal affairs. He is very knowledgeable, honest, cost effective and has a great support staff. Well done Scott...
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19 Apr, 2015 by Laura
I have been represented by Mr. Ponsoldt in two separate cases with excellent results. The first case was settled out of court thanks to his unique suggestions that allowed both parties to benefit. The second case culminated in a two week jury trial that Mr. Ponsoldt won and allowed me to close a very painful chapter in my life. Mr. Ponsoldt and his staff were always supportive and honest and created a very trusting relationship. I would highly recommend Mr. Ponsoldt to anyone.
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11 Feb, 2015 by Mark
Mr. Ponsoldt has been our counsel for 20 plus years, we have had several attorneys working on other cases however He gets the job done correctly and understands what our mission is on each case and keeps us in check. The firm has been there for us when he has not been available in emergencies and the staff is knowledgeable and professional. Clearly i would recommend Ponsoldt and his firm, as a contractor, he has sought the relief we were entitled to and prevailed.
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11 Feb, 2023 by Valerie dowling
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02 Feb, 2022 by Aaliyah hall
Professional, prompt, prudent, and patient are the words I would use to describe working with Wes Harvin and Emily. I am a new business owner and making my way in this industry is not easy, but having a legal team that will listen and understand my standard and the difference I want to make is amazing! I know that he will tell me his honest opinion of my ideas and will find out what he doesn’t know to help guide me legally. Staff that Serves appreciates you!
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11 Jan, 2022 by Richelle strauss
Wes has been super helpful in drafting all of my family's estate documents. He is professional, responsive and a delight to work with!
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15 May, 2024 by Derek campbell
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07 Mar, 2024 by Carolyn brown
They are the best Attorneys I know!!🙏♥️🙏
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15 Feb, 2024 by Brenda vanderwerken
Would not recommend this law firm to anyone. I was told over a year ago that I would receive money for my dad's brother in the tobacco lawsuit case. I never received it. Finally, I received a call from Charles Scott 2 weeks ago that he was sending papers to sign. Still have not received anything, and no one will return my calls. This is not a way to treat clients nor a professional or legit law firm. Find someone else.
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Questions? We have answers

What a Consumer Protection Lawyer Can Do for You

A consumer protection lawyer specializes in safeguarding individuals from unfair, deceptive, or fraudulent business practices. These lawyers advocate for the rights of consumers in disputes with businesses, helping clients recover damages related to fraud, defective products, false advertising, or violation of consumer protection laws. They work to enforce laws that prevent businesses from taking advantage of consumers and ensure that businesses adhere to fair practices.

Whether you’ve been the victim of a scam, sold a faulty product, or misled by false advertising, a consumer protection lawyer can help you navigate legal options and pursue justice.

When Should I Hire a Consumer Protection Lawyer?

You should consider hiring a consumer protection lawyer when you’ve encountered unfair or illegal business practices and need legal assistance to resolve the situation. Common scenarios include:

  • Fraud or deceptive business practices: If a company misled you into purchasing a product or service under false pretenses, a lawyer can help you seek compensation.
  • Defective products: If you purchased a product that was unsafe or defective and caused harm, a lawyer can help you file a product liability claim.
  • False advertising or unfair pricing: A lawyer can assist if you were misled by deceptive advertising or charged for services or products in a way that violates consumer laws.
  • Debt collection harassment: If you're being harassed by debt collectors or are facing illegal debt collection practices, a consumer protection lawyer can enforce your rights under the Fair Debt Collection Practices Act (FDCPA).
  • Credit report issues: If errors on your credit report are affecting your financial standing, a lawyer can help you resolve disputes with credit reporting agencies or creditors under the Fair Credit Reporting Act (FCRA).
  • Predatory lending practices: If you've been subjected to unfair loan terms or practices by payday lenders or mortgage companies, a lawyer can help you challenge the loan and seek a resolution.
  • Data breaches or identity theft: If your personal information was compromised due to a company’s failure to protect your data, a lawyer can help you recover damages related to the breach.

What Does a Consumer Protection Lawyer Do?

A consumer protection lawyer provides a wide range of services to help protect consumers' rights and seek compensation for harms caused by businesses. Their role may include:

  • Filing lawsuits: Representing clients in lawsuits against businesses that have violated consumer protection laws, whether through fraud, deceptive practices, or negligence.
  • Negotiating settlements: Working with businesses or their insurers to negotiate fair compensation for damages caused by unfair practices or defective products.
  • Pursuing class action lawsuits: When a company harms multiple consumers, a lawyer can represent a group of plaintiffs in a class action lawsuit, seeking collective damages.
  • Advising on consumer rights: Helping clients understand their rights under various consumer protection laws and advising on the best course of action.
  • Handling product liability claims: Representing clients who have been injured by defective products and holding manufacturers or retailers accountable for the harm caused.
  • Defending against debt collection harassment: Enforcing the rights of consumers under the FDCPA and other laws that protect individuals from abusive or unlawful debt collection tactics.
  • Resolving credit report disputes: Helping clients correct errors on their credit reports that may be causing financial harm or affecting their creditworthiness.

How Are Consumer Protection Lawyers Paid?

Consumer protection lawyers typically use different fee structures depending on the complexity of the case and the type of legal work required. Common payment methods include:

  • Contingency fee: For many consumer protection cases, such as class actions or product liability claims, lawyers may work on a contingency fee basis. This means they only get paid if they win or settle the case, taking a percentage (typically between 25% and 40%) of the awarded amount.
  • Hourly rate: For more complex cases or ongoing legal disputes, some lawyers charge by the hour. Hourly rates can range from $150 to $500 or more, depending on the lawyer’s experience and location.
  • Flat fee: For specific services, such as reviewing a contract or filing a small claim, a lawyer may charge a flat fee that covers all the necessary legal work.
  • Retainer fee: For clients needing ongoing legal assistance, some lawyers may charge a retainer fee, which is an upfront payment that is billed against as the lawyer works on the case.

It’s important to discuss fees upfront with your lawyer to understand how you’ll be charged and to avoid unexpected costs.

How Much Does a Consumer Protection Lawyer Cost?

The cost of hiring a consumer protection lawyer depends on the complexity of the case, the lawyer’s experience, and the type of legal service required. General cost estimates include:

  • Contingency fee cases: For cases handled on a contingency basis, the lawyer typically takes between 25% and 40% of any settlement or damages awarded.
  • Hourly rates: Hourly rates for consumer protection lawyers generally range from $150 to $500, with higher rates for more experienced attorneys or cases involving complex legal issues.
  • Flat fees: For specific services like contract reviews or handling a small claims case, flat fees may range from $500 to $2,000, depending on the scope of work.
  • Class actions: In class action cases, fees are often paid out of the settlement or damages awarded, and individual plaintiffs usually do not have to pay upfront.

Make sure to ask for a clear estimate of costs during your initial consultation to avoid surprises and to understand how much you can expect to pay.

Top Questions to Ask a Consumer Protection Lawyer

Before hiring a consumer protection lawyer, it’s important to ask questions to ensure they have the experience and skills to handle your case effectively. Key questions include:

  1. What experience do you have with consumer protection law?
    Ensure the lawyer has specific experience handling cases like yours, whether it involves product liability, fraud, or debt collection issues.
  2. How do you charge for your services?
    Clarify whether the lawyer charges by the hour, a flat fee, or a contingency fee, and ask for an estimate of the total cost of your case.
  3. What is the likelihood of success for my case?
    Ask the lawyer for an honest assessment of your case and what outcome you can reasonably expect.
  4. Have you handled cases like mine before?
    Make sure the lawyer has experience dealing with similar legal issues, whether it’s credit report disputes, data breaches, or defective products.
  5. What is the timeline for resolving my case?
    While it can be difficult to predict exact timelines, the lawyer should give you a general idea of how long your case may take to resolve.
  6. Will you handle my case personally?
    In larger firms, junior attorneys or paralegals may handle parts of your case, so it’s important to know who will be working on your claim.

How to Check the Credibility of a Consumer Protection Lawyer

To ensure you are hiring a reputable consumer protection lawyer, take the following steps to verify their credentials and track record:

  • Verify their bar status: Check with your state bar association to confirm that the lawyer is licensed to practice and has no history of disciplinary actions.
  • Check for experience in consumer protection: Review the lawyer’s website or professional profile to confirm they specialize in consumer protection law and have handled cases similar to yours.
  • Read client reviews and testimonials: Look for client reviews on platforms like Avvo, Martindale-Hubbell, or Google to see what previous clients have said about the lawyer’s professionalism and success rate.
  • Ask for references: A credible lawyer should be willing to provide references from past clients who can speak to their ability to handle consumer protection cases.
  • Look for industry affiliations: Membership in organizations like the National Association of Consumer Advocates (NACA) can indicate that the lawyer is committed to protecting consumer rights.

What Should I Prepare for My First Consultation?

To get the most out of your first consultation with a consumer protection lawyer, come prepared with all relevant documents and information. Here’s what you should bring:

  • Details of the product or service in question: Bring any purchase receipts, warranties, or contracts related to the product or service involved in your claim.
  • Documentation of your complaint: Provide evidence of your complaint, such as email exchanges with the company, photos of a defective product, or a timeline of events related to the dispute.
  • Communication with the business or debt collector: If you’ve communicated with the business or debt collector, bring copies of letters, emails, or phone logs.
  • List of questions: Write down any questions you have about the legal process, costs, and potential outcomes for your case.
  • Information on damages: Be prepared to discuss any financial losses or harm you’ve suffered as a result of the unfair business practices, including medical bills, lost wages, or emotional distress.

By preparing thoroughly for your consultation, you can help the lawyer understand your situation more effectively and get the best possible legal advice on how to proceed with your case.

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