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08 Aug, 2022 by Stephanie
Christopher Brine successfully mediated a mortgage for me, and when years later a blip appeared that was totally unrelated to the work he had done but associated with that very loan, I reached out to him and he immediately responded with concrete advice on how best to straighten the matter out. I highly recommend him as a consumer concerned attorney, particularly in bankruptcy and debt matters, and am forever grateful to have been represented by him in those areas.
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10 May, 2018 by Matt
I was very pleased with Attorney Brine's performance on my behalf. He obviously knows his stuff, and furthermore, he was always friendly, approachable and available. It never felt like he was rushing me, and he took the time to answer all of my questions patiently. I would definitely recommend him to others.
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12 Jun, 2017 by Trenton
I hired Christopher to handle a debt collector lawsuit. He was thorough, took time to explain the process and answered all my questions. The outcome was very favorable without ever having to go to court.
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12 Oct, 2024 by Gary m
After my stepdad passed, I was in estate consolidation hell and after 3 months fired our family lawyer and hired Jennifer based on a recommendation. It was the best decision I have made in a very very long time! Jennifer was able to teach me about the process, along with moving the process swiftly through the steps/stages of completion. Jennifer is thoughtful, personable, intelligent, and outstanding at the details. Her mentoring capability and passion for understanding was really something quite special. She is the best. You will not regret reaching out to her.
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16 Feb, 2021 by Wendy
After my father passed away, I had Jen look over his trusts, which were basically a foreign language to me. She was able to explain them and helped my family and I understand it and what steps we needed to take. A year later, I hired Jen to write my own will and trusts. It is clearly written and was organized and explained very well. Jen and Brad (her law partner) made it easy to understand and presented us with an organized binder and clear directions for us to take. They were both available instantly when I had a few questions. The whole process was completed in a very timely manner. I highly recommended them to friends and coworkers.
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03 Feb, 2021 by Shana
Ms Fay was contacted to help my family update my Grandmothers Power of Attorney, Health Care Proxy and Will during unfortunate timing due to the COVID pandemic. Ms. Fay went above and beyond to get these papers completed and notarized while having to social distance due my grandmothers living situation. During a time when we needed this the most Ms. Fay was able to work out the details via zoom with my Grandmother who is 90 and make my Grandmother happy and comfortable during the full interaction. She still asks about how Jennifer is today. She made a lasting impression. We can’t thank Ms. Fay enough for being so caring and understanding during these difficult times.
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07 Mar, 2023 by James
Rebecca is a diligent, passionate, caring, and highly, capable, Criminal Defense Attorney. She, fights, for, the rights, of her, clients. She, is very, honest, ethical, and straight forward.
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28 Mar, 2017 by Trisha d.
I had Kathy while she was involved with Medical Malpractice. She was not only an excellent lawyer but a very caring person!
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21 Mar, 2024 by Patrick carroll
Handled a real estate transaction and corporate formation for me. Would recommend to anyone seeking representation
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21 Nov, 2023 by Tom washek
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17 May, 2019 by Alex mooradian
Excellent team of lawyers. I have worked on business matters with several of the attorneys at this firm, and the attorneys and staff do great work.
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21 Mar, 2024 by Patrick carroll
Handled a real estate transaction and corporate formation for me. Would recommend to anyone seeking representation
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21 Nov, 2023 by Tom washek
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17 May, 2019 by Alex mooradian
Excellent team of lawyers. I have worked on business matters with several of the attorneys at this firm, and the attorneys and staff do great work.
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26 Jun, 2024 by John f
I would highly recommend Anthony for your legal needs. He has great insight into how the systems work and also how other people, that are making decisions on your life, will react and percieve information. His knowledge and expertise was extremely helpful and I appreciated his attention to detail. Thank you Anthony!
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03 May, 2024 by Eric girard - realtor
Donna Reidy was the attorney for my family when selling my late grandmother’s house. She did great! No problems highly recommended!
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22 Feb, 2024 by Julie zanghi
I had the pleasure of working with Attorney Luzzo. He was beyond great, always professional and very knowledgeable. Will answer any questions or concerns you have. You can rely on him to get you the best outcome possible. I would recommend him to anyone.
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28 Jul, 2024 by Matt lubas
John Mcguire is a great lawyer and an amazing guy.. he went above and beyond to help me at my lowest point in life. Every time i had an issue he would get it fixed and done as soon as he could. Also The lawyer upstairs Paul Durrkee is also amazing he helped me big time when it came to SSDI I definitely recommend this law firm.. Also John if you see this post .. Thank you!🙏🏻
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25 Jun, 2024 by Elsa montero
My lawyer is fighting for my rights since I did my duty and my rights have been violated, especially when it comes to my health.
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08 Jun, 2024 by Rondo santo
Very satisfied with Paul and his team. Thank you!!
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15 May, 2024 by Khristopher neeper
The employment law is a waste of time. They are uneducated and do not know that it is illegal to fire anyone while on FMLA. Do NOT waste your time find a more educated law group.
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30 Apr, 2024 by Anonymous
Atty Kelli Silva is a great attorney - when you need an attorney, look no further. For me,my health was bad and I was in the worst situation- I needed to be supported with benefits , including Workman’s Comp, SSDI and insurance challenges- Attorney Silva believed in me , and always told me not to worry , she will take care of the legal issues to help attain the benefits for me - My job was to focus on getting better- She kept her promise in so many ways . She is sincere, kind and the BEST lawyer you could ever ask for - The team that supports her is great - Mary Dianna and all the others behind the scene - Prior to this I didn’t know Keches law firm , I didn’t know Atty Silva , but what I did know is that after speaking with their team and reading the reviews,I felt confident this was the team for me- Three years later ,I can honestly say Kelli Silva and Keches law firm is the best and continue to be every step of the way!! Thank you!!
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18 Mar, 2024 by Renee ward
My attorney, Kelli Silva, was attentive to my needs and kept me informed throughout the process. With her legal expertise, I was awarded workers compensation for the duration of my injury and recovery after surgery. I would highly recommend her and Ketches Law Group.
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FAQs
Questions? We have answers

What a Consumer Protection Lawyer Can Do for You

A consumer protection lawyer specializes in safeguarding individuals from unfair, deceptive, or fraudulent business practices. These lawyers advocate for the rights of consumers in disputes with businesses, helping clients recover damages related to fraud, defective products, false advertising, or violation of consumer protection laws. They work to enforce laws that prevent businesses from taking advantage of consumers and ensure that businesses adhere to fair practices.

Whether you’ve been the victim of a scam, sold a faulty product, or misled by false advertising, a consumer protection lawyer can help you navigate legal options and pursue justice.

When Should I Hire a Consumer Protection Lawyer?

You should consider hiring a consumer protection lawyer when you’ve encountered unfair or illegal business practices and need legal assistance to resolve the situation. Common scenarios include:

  • Fraud or deceptive business practices: If a company misled you into purchasing a product or service under false pretenses, a lawyer can help you seek compensation.
  • Defective products: If you purchased a product that was unsafe or defective and caused harm, a lawyer can help you file a product liability claim.
  • False advertising or unfair pricing: A lawyer can assist if you were misled by deceptive advertising or charged for services or products in a way that violates consumer laws.
  • Debt collection harassment: If you're being harassed by debt collectors or are facing illegal debt collection practices, a consumer protection lawyer can enforce your rights under the Fair Debt Collection Practices Act (FDCPA).
  • Credit report issues: If errors on your credit report are affecting your financial standing, a lawyer can help you resolve disputes with credit reporting agencies or creditors under the Fair Credit Reporting Act (FCRA).
  • Predatory lending practices: If you've been subjected to unfair loan terms or practices by payday lenders or mortgage companies, a lawyer can help you challenge the loan and seek a resolution.
  • Data breaches or identity theft: If your personal information was compromised due to a company’s failure to protect your data, a lawyer can help you recover damages related to the breach.

What Does a Consumer Protection Lawyer Do?

A consumer protection lawyer provides a wide range of services to help protect consumers' rights and seek compensation for harms caused by businesses. Their role may include:

  • Filing lawsuits: Representing clients in lawsuits against businesses that have violated consumer protection laws, whether through fraud, deceptive practices, or negligence.
  • Negotiating settlements: Working with businesses or their insurers to negotiate fair compensation for damages caused by unfair practices or defective products.
  • Pursuing class action lawsuits: When a company harms multiple consumers, a lawyer can represent a group of plaintiffs in a class action lawsuit, seeking collective damages.
  • Advising on consumer rights: Helping clients understand their rights under various consumer protection laws and advising on the best course of action.
  • Handling product liability claims: Representing clients who have been injured by defective products and holding manufacturers or retailers accountable for the harm caused.
  • Defending against debt collection harassment: Enforcing the rights of consumers under the FDCPA and other laws that protect individuals from abusive or unlawful debt collection tactics.
  • Resolving credit report disputes: Helping clients correct errors on their credit reports that may be causing financial harm or affecting their creditworthiness.

How Are Consumer Protection Lawyers Paid?

Consumer protection lawyers typically use different fee structures depending on the complexity of the case and the type of legal work required. Common payment methods include:

  • Contingency fee: For many consumer protection cases, such as class actions or product liability claims, lawyers may work on a contingency fee basis. This means they only get paid if they win or settle the case, taking a percentage (typically between 25% and 40%) of the awarded amount.
  • Hourly rate: For more complex cases or ongoing legal disputes, some lawyers charge by the hour. Hourly rates can range from $150 to $500 or more, depending on the lawyer’s experience and location.
  • Flat fee: For specific services, such as reviewing a contract or filing a small claim, a lawyer may charge a flat fee that covers all the necessary legal work.
  • Retainer fee: For clients needing ongoing legal assistance, some lawyers may charge a retainer fee, which is an upfront payment that is billed against as the lawyer works on the case.

It’s important to discuss fees upfront with your lawyer to understand how you’ll be charged and to avoid unexpected costs.

How Much Does a Consumer Protection Lawyer Cost?

The cost of hiring a consumer protection lawyer depends on the complexity of the case, the lawyer’s experience, and the type of legal service required. General cost estimates include:

  • Contingency fee cases: For cases handled on a contingency basis, the lawyer typically takes between 25% and 40% of any settlement or damages awarded.
  • Hourly rates: Hourly rates for consumer protection lawyers generally range from $150 to $500, with higher rates for more experienced attorneys or cases involving complex legal issues.
  • Flat fees: For specific services like contract reviews or handling a small claims case, flat fees may range from $500 to $2,000, depending on the scope of work.
  • Class actions: In class action cases, fees are often paid out of the settlement or damages awarded, and individual plaintiffs usually do not have to pay upfront.

Make sure to ask for a clear estimate of costs during your initial consultation to avoid surprises and to understand how much you can expect to pay.

Top Questions to Ask a Consumer Protection Lawyer

Before hiring a consumer protection lawyer, it’s important to ask questions to ensure they have the experience and skills to handle your case effectively. Key questions include:

  1. What experience do you have with consumer protection law?
    Ensure the lawyer has specific experience handling cases like yours, whether it involves product liability, fraud, or debt collection issues.
  2. How do you charge for your services?
    Clarify whether the lawyer charges by the hour, a flat fee, or a contingency fee, and ask for an estimate of the total cost of your case.
  3. What is the likelihood of success for my case?
    Ask the lawyer for an honest assessment of your case and what outcome you can reasonably expect.
  4. Have you handled cases like mine before?
    Make sure the lawyer has experience dealing with similar legal issues, whether it’s credit report disputes, data breaches, or defective products.
  5. What is the timeline for resolving my case?
    While it can be difficult to predict exact timelines, the lawyer should give you a general idea of how long your case may take to resolve.
  6. Will you handle my case personally?
    In larger firms, junior attorneys or paralegals may handle parts of your case, so it’s important to know who will be working on your claim.

How to Check the Credibility of a Consumer Protection Lawyer

To ensure you are hiring a reputable consumer protection lawyer, take the following steps to verify their credentials and track record:

  • Verify their bar status: Check with your state bar association to confirm that the lawyer is licensed to practice and has no history of disciplinary actions.
  • Check for experience in consumer protection: Review the lawyer’s website or professional profile to confirm they specialize in consumer protection law and have handled cases similar to yours.
  • Read client reviews and testimonials: Look for client reviews on platforms like Avvo, Martindale-Hubbell, or Google to see what previous clients have said about the lawyer’s professionalism and success rate.
  • Ask for references: A credible lawyer should be willing to provide references from past clients who can speak to their ability to handle consumer protection cases.
  • Look for industry affiliations: Membership in organizations like the National Association of Consumer Advocates (NACA) can indicate that the lawyer is committed to protecting consumer rights.

What Should I Prepare for My First Consultation?

To get the most out of your first consultation with a consumer protection lawyer, come prepared with all relevant documents and information. Here’s what you should bring:

  • Details of the product or service in question: Bring any purchase receipts, warranties, or contracts related to the product or service involved in your claim.
  • Documentation of your complaint: Provide evidence of your complaint, such as email exchanges with the company, photos of a defective product, or a timeline of events related to the dispute.
  • Communication with the business or debt collector: If you’ve communicated with the business or debt collector, bring copies of letters, emails, or phone logs.
  • List of questions: Write down any questions you have about the legal process, costs, and potential outcomes for your case.
  • Information on damages: Be prepared to discuss any financial losses or harm you’ve suffered as a result of the unfair business practices, including medical bills, lost wages, or emotional distress.

By preparing thoroughly for your consultation, you can help the lawyer understand your situation more effectively and get the best possible legal advice on how to proceed with your case.

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