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18 Jun, 2024 by Jason chu
I was in a horrible head on collision two years ago after someone ran a red light.. I thought I was ok at first but then a week later I was having knee problems. A friend suggested I get an injury lawyer in case medical bills get expensive. Heather Campbell and Chris Dugan on the first meeting I found they care about me and my family’s future above just getting another client. They were filled with compassion so I knew they were going to help me the way I needed. After two years of countless medical bills with knee surgery to X-rays to MRIs, and endless follow up visits with specialists, Heather and her team kept every bill organized to make sure I did not have to pay for them. At the end of two years they got me every dollar that was available and the cherry on top was they knew the law so well that health insurance couldn’t come after me after the settlement. My family of 5 is forever grateful to Heather and Chris as there were times where I couldn’t work and was so worried if we couldn’t recover it but they got me all my missed pay and more. Now after everything is over I made some trusted good friends vs just a service I used. If you want professionals that know the law in and out and is always going to be on your corner, I wouldn’t choose anyone but Dugan & Campbell.
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07 May, 2024 by Cori cominsky
Truthfully, I don't know where I'd be without Chris and Heather. Navigating an injury is hard enough on its own, but dealing with the legalities around it can be debilitating - these two made sure it was anything but that for me. I am so grateful I was able to focus on my health and recovery while they handled my case. Their perseverance in making sure I got what I deserved is unmatched - they left no stone unturned and kept me updated along every point of the way. I hope to never have to deal with something like this again, but I'm comforted knowing I have these two to rely on should I need it!
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17 May, 2023 by Tracie morris
It was really a great feeling having Attorney's that take the worry off and cover your needs like Dugan and Campbell have for me. I Highly recommend them.
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What an Insurance Lawyer Can Do for You

An insurance lawyer specializes in legal issues related to insurance policies and claims. These lawyers help individuals, businesses, and insurance companies navigate disputes involving insurance coverage, claim denials, bad faith claims, and policy interpretation. Insurance lawyers can represent policyholders who feel they've been unfairly denied coverage, or they can work on behalf of insurance companies to defend against fraudulent or inflated claims.

Whether you're filing a claim, disputing a denial, or dealing with complex coverage issues, an insurance lawyer can provide critical guidance and legal representation to protect your rights and ensure you receive the benefits you're entitled to under your policy.

When Should I Hire an Insurance Lawyer?

Hiring an insurance lawyer is advisable in several situations, particularly when disputes arise over insurance coverage, claim denials, or bad faith actions. Common reasons to hire an insurance lawyer include:

  • Denied insurance claims: If your insurance company denies your claim, a lawyer can help determine whether the denial was justified or if you should challenge the decision.
  • Bad faith insurance practices: If you believe your insurer has acted in bad faith, such as delaying payment or failing to properly investigate your claim, a lawyer can help you pursue legal action.
  • Underpaid claims: If the insurance company has offered less compensation than you believe your claim is worth, a lawyer can negotiate for a higher payout or file a lawsuit.
  • Coverage disputes: When there's ambiguity or disagreement about what your policy covers, a lawyer can provide clarity and advocate for your rights under the policy.
  • Business insurance claims: If you own a business and are dealing with commercial insurance claims (e.g., property damage, liability, or professional indemnity), a lawyer can help ensure your business receives proper coverage.
  • Third-party claims: If you're being sued for liability and your insurance company refuses to defend or indemnify you, an insurance lawyer can help enforce your coverage rights.
  • Appealing long-term disability claims: If your disability insurance claim has been denied, a lawyer can assist in gathering evidence and appealing the decision to get the benefits you deserve.

What Does an Insurance Lawyer Do?

An insurance lawyer provides a wide range of services to assist with insurance-related legal issues. These can include:

  • Reviewing insurance policies: A lawyer can review your insurance policy to ensure you understand your rights and obligations, as well as clarify what coverage is provided.
  • Filing insurance claims: Assisting with the preparation and filing of claims to ensure all necessary documentation is submitted correctly.
  • Challenging claim denials: If your claim has been denied, a lawyer can investigate the reasons for denial and file appeals or lawsuits to challenge the decision.
  • Litigating bad faith claims: Representing clients in bad faith insurance cases, where the insurer fails to act in good faith by unfairly delaying, denying, or underpaying a valid claim.
  • Negotiating settlements: Helping policyholders negotiate settlements with insurance companies to receive fair compensation for claims.
  • Defending against fraudulent claims: Representing insurance companies to defend against false or exaggerated claims filed by policyholders or third parties.
  • Handling disputes over policy language: Interpreting complex insurance policies and resolving disputes between the insured and the insurer regarding coverage limits, exclusions, and conditions.

How Are Insurance Lawyers Paid?

Insurance lawyers typically charge for their services in different ways, depending on the nature of the case and the type of insurance issue involved. Common payment structures include:

  • Contingency fee: For many policyholders disputing claim denials or underpayments, lawyers work on a contingency basis. This means the lawyer only gets paid if they win or settle the case, taking a percentage (usually between 25% and 40%) of the recovered amount.
  • Hourly rate: For more complex or ongoing legal issues, such as bad faith lawsuits or business insurance disputes, insurance lawyers may charge an hourly rate. This rate varies depending on the lawyer’s experience and location.
  • Flat fee: For simpler matters, such as reviewing an insurance policy or helping file a claim, some lawyers charge a flat fee for their services.
  • Retainer: For businesses or clients with ongoing legal needs, an insurance lawyer may require a retainer fee, which is an upfront payment for future services.

It’s important to clarify the fee structure with your lawyer during the initial consultation to avoid unexpected costs.

How Much Does an Insurance Lawyer Cost?

The cost of hiring an insurance lawyer depends on the complexity of the case, the lawyer's experience, and the payment structure. General cost estimates include:

  • Contingency fees: If your lawyer works on a contingency fee basis, you won’t pay any fees upfront, but the lawyer will take a percentage (typically 25% to 40%) of any settlement or judgment awarded.
  • Hourly rates: Hourly rates for insurance lawyers generally range from $150 to $500 or more, depending on the lawyer’s experience and location. Complex cases involving bad faith or high-value business claims may require significant hours, leading to higher legal costs.
  • Flat fees: For specific services, such as reviewing an insurance policy, lawyers may charge a flat fee ranging from $500 to $2,500, depending on the complexity of the task.
  • Retainers: Businesses or individuals seeking ongoing insurance legal services may pay a retainer, which can range from $5,000 to $20,000 or more, depending on the lawyer and scope of work.

Make sure to discuss costs and payment structures with your lawyer before proceeding to understand how much the services will cost.

Top Questions to Ask an Insurance Lawyer

Before hiring an insurance lawyer, it’s important to ask the right questions to ensure they are the right fit for your case. Here are key questions to ask:

  1. What experience do you have with insurance law?
    Ensure the lawyer has specific experience handling cases involving your type of insurance, whether it’s auto, health, home, or business-related.
  2. How do you charge for your services?
    Clarify whether the lawyer works on contingency, hourly rates, or flat fees, and ask for an estimate of the total cost of your case.
  3. What is your success rate with insurance disputes?
    Ask about the lawyer’s track record in winning or settling cases similar to yours.
  4. What are my chances of success?
    A good lawyer will provide an honest assessment of your case’s strengths and weaknesses and outline the possible outcomes.
  5. How long will the process take?
    Get an estimate of how long it will take to resolve your claim or dispute, as some cases can extend over months or even years.
  6. Will you handle my case personally?
    In larger firms, junior attorneys or paralegals may handle some aspects of your case. Make sure you know who will be managing your case.

How to Check the Credibility of an Insurance Lawyer

To ensure you’re hiring a reputable insurance lawyer, take the following steps to verify their credentials and experience:

  • Verify their state bar license: Check with your state bar association to confirm the lawyer is licensed and in good standing with no disciplinary actions.
  • Review their experience in insurance law: Look at the lawyer’s website or professional profile to ensure they specialize in insurance law and have experience with cases like yours.
  • Read client reviews and testimonials: Search for reviews on platforms like Avvo, Martindale-Hubbell, or Google to see what previous clients have said about the lawyer’s expertise and professionalism.
  • Ask for references: A credible lawyer should be able to provide references from past clients who have dealt with similar insurance issues.
  • Check for industry memberships: Membership in organizations like the American Bar Association’s Tort Trial and Insurance Practice Section (TIPS) can indicate the lawyer’s focus on insurance law.

What Should I Prepare for My First Consultation?

To make the most out of your first consultation with an insurance lawyer, come prepared with the following documents and information:

  • A copy of your insurance policy: Bring the policy related to your claim or dispute so the lawyer can review the coverage details.
  • Any correspondence with the insurance company: Provide copies of letters, emails, or other communications between you and your insurer regarding the claim or denial.
  • Proof of claim and supporting documents: Bring any documentation you have submitted with your claim, including receipts, invoices, photos, medical records, or repair estimates.
  • List of questions: Prepare a list of questions you want to ask about your case, the legal process, and the potential outcomes.
  • Timeline of events: Be ready to provide a clear timeline of the incident that led to the claim and any steps you’ve taken with your insurance company.

By preparing thoroughly for your consultation, you can ensure that the lawyer has all the information they need to assess your case and provide the best legal advice.

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