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30 Jan, 2020 by Anonymous
Great! The staff is awesome and their service is even better! I used them in my disability claim and they got it first try.
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01 Sep, 2015 by Jeff
Eric Buchanan and Associates handled a LTD and SSDI case for me. Eric was very courteous, knowledgeable and up front about the case. His team and staff were very professional in working on the case and Hudson Ellis always returned my calls promptly and kept me informed of the status. I really appreciated his efforts and that of the whole team in working on my case. The team has been very helpful with any ongoing needs or questions that I have and I really appreciated their efforts during a very difficult time. My experience with them has been excellent and I would easily recommend them based on my experience.
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05 Aug, 2015 by Ramona
All of the staff, from the secretary Barb to my legal rep Molina were awesome. They went up against great odds and won my case. I am so thankful. I cannot say enough nice things about Eric Buchanan and his staff. They made me feel at ease with constant communication and caring compassion. I highly recommend them.
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17 Dec, 2015 by Greg
Bill was our first call when we discovered a potential problem with our JV partner in a complex transaction. Over the next nine months, he was able to help us evaluate a complete range of strategies, but with a practical focus, consistently keeping our best interests in mind rather than running down rabbit trails or low-probability tactics. In other words, Bill did the minimum effective dose of legal work to prepare us for litigation while pursuing settlement. Bill's advice was excellent, providing true counsel rather than just a series of options. He was able to bring clarity to very complex legal situation, and help move the ball forward through effective communication with the other side. Because of Bill's involvement, we were able to achieve an outstanding result, receiving a full capital recovery while avoiding costly litigation. There is no doubt in our mind that we could not have achieved this result this quickly without Bill's help.
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16 Dec, 2014 by Ray
Over the past eight years Bill has represented our organization in extensive complex employment related matters. Throughout our relationship, Bill has always been candid, trustworthy and extremely thorough in supporting us as a client. Resourcefulness and creativity at arriving at the best possible outcome are characteristics that because of our experience working with Bill and his firm, are requirements for any other firms we work with throughout the world. Bill sets the benchmark in not only being a highly competent attorney, but also in providing for excellent client services. It has been a pleasure to work with Bill over the years.
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14 Sep, 2019 by Doug trant
An excellent lawyer. Smart, hard working and creative.
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03 Jun, 2020 by Leigh ann shamley
Joe was a great attorney to me we had a mess. He went above the call of duty! When my father died he owed a construction company. He came down I had 8 people suing the estate, some family. My father gave his will out a year before he died but they keep quiet. This took years and Joe was the most level headed and intelligent attorney. He is a great attorney!
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25 Apr, 2023 by Joanna myers
The best around.
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25 Apr, 2023 by Joanna myers
The best around.
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16 Oct, 2024 by Lindsey gooden
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18 Apr, 2024 by Erika beadle
Gigi Lawless is the ABSOLUTE BEST!!!! She is very thorough and extremely knowledgeable. Gigi is easy to talk to and is an honest and hard working attorney. She goes above and beyond to ensure her clients receive stellar attention and care. I consider myself VERY blessed to have her for my attorney. I wouldn't ever use anyone else. If you want the best, ask for Gigi Lawless!
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07 Feb, 2024 by Holly w
A wonderful group of Attorneys with multiple areas of expertise.
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05 Dec, 2024 by Austin williams
Quick and painless closing, they did a great job explaining everything and getting me in and out on a tight timeline.
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06 Nov, 2024 by Katelyn statom
Keyle went above and beyond to ensure that my closing went as smoothly as possible and would close within the timeframe I needed it to!
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31 Oct, 2024 by Chase saulnier
Easy, stress free closing. Wonderful people to work with. Highly recommend!
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20 Dec, 2024 by Kram rentip
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18 Dec, 2024 by Holly martin
I
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18 Dec, 2024 by Angelik dusina
Wonderful people very helpful. Very detailed. !!!!
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11 Dec, 2024 by Loren hilton
Ms Dennis was great help when I was in wreck
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10 Dec, 2024 by Papertag shawty
Ms Dennis was a lot of help when I was in wreck
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10 Dec, 2024 by Jacobi dixon
Thanks Ms Dennis for helping with my settlement
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10 Feb, 2024 by D xx
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22 Dec, 2023 by Matthew kay
Rip works with Hank Hill and they a dynamic team. He pulled some strings and helped my father and I out of a tight situation. I couldn't ask for a better attorney
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29 Nov, 2023 by Lucas delvalle
Rip Biggs is by far the best lawyer and is also one of the finest human beings I have ever met. You won't ever have someone fight for you the way he does. He is more than an attorney he's my friend as well. I can tell you right now everybody I know I refer them to Rip. It's an honor to know a guy like this man. Give him a shot if your needing representation. You will not be disappointed!
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15 Jan, 2025 by Alexandra debenedetti
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12 Jan, 2025 by Corey boerstler
I would not choose another attorney after the outcome and ease of the whole process. Highly recommend their services
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08 Jan, 2025 by Greg brock
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31 Jan, 2024 by K sligh
I thank God for Mr. Keyt everyday! He made my experience being a first time divorcee very easy.
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24 Jan, 2024 by Tyler higdon
Nothing but the best to say about Steven keyt. He took my bad time an made it nothing but the most smoothest pleasant experience. Any questions I had were answered an always get back to anything you need in a quick response. Very professional an I cannot say enough how thankful I am of Mr Keyt he is a very good caring man highly recommend
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23 Jan, 2024 by Chris cox
Mr Keyt is a professional and honest man. I hired the right attorney for the job. Thank you sir
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14 Sep, 2019 by Doug trant
An excellent lawyer. Smart, hard working and creative.
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14 Sep, 2019 by Doug trant
An excellent lawyer. Smart, hard working and creative.
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04 Aug, 2019 by Nancy stevens
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02 Apr, 2023 by Robert longley
Hired the firm to set up a guardianship for a relative. Sally Brewer was indispensable from start to finish, did a great job of explaining the entire process and walking me through the fillings. Rebecca Miller did a great job of representing in court. Highly recommend for handling any similar matters.
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19 Mar, 2023 by Sally coffey
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22 Sep, 2022 by Kim mincey
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30 Dec, 2024 by Megan elrod
I finally completed my 5 years on bankruptcy! Amanda Stofen was there every step of the way and made the process so easy and simple. Highly recommend her and her team
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19 Dec, 2024 by Sheilah tipton
This is one of the best lawyer firm i have ever used in my life.There courteous and friendly and helped through my whole process.If anyone needs a lawyer contact them immediately they will help you through your time in need.
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07 Jun, 2024 by Jason hubbard
Alan Norton is a great attorney -he has helped me out a couple of times. I highly recommend.
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30 Dec, 2024 by Megan elrod
I finally completed my 5 years on bankruptcy! Amanda Stofen was there every step of the way and made the process so easy and simple. Highly recommend her and her team
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19 Dec, 2024 by Sheilah tipton
This is one of the best lawyer firm i have ever used in my life.There courteous and friendly and helped through my whole process.If anyone needs a lawyer contact them immediately they will help you through your time in need.
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07 Jun, 2024 by Jason hubbard
Alan Norton is a great attorney -he has helped me out a couple of times. I highly recommend.
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30 Dec, 2024 by Megan elrod
I finally completed my 5 years on bankruptcy! Amanda Stofen was there every step of the way and made the process so easy and simple. Highly recommend her and her team
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19 Dec, 2024 by Sheilah tipton
This is one of the best lawyer firm i have ever used in my life.There courteous and friendly and helped through my whole process.If anyone needs a lawyer contact them immediately they will help you through your time in need.
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07 Jun, 2024 by Jason hubbard
Alan Norton is a great attorney -he has helped me out a couple of times. I highly recommend.
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20 Sep, 2024 by Dennie b (denniefitbody)
Bill Pemerton was very helpful during our initial consultation even though he was located to far away to represent me in person. He assisted me with understanding the options available to me and gave advice on steps to take next to protect myself from further actions.
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18 Jul, 2024 by Sam byrd
I am a local attorney representing parents in divorce and child custody proceedings. I know Mitch and Brian in their professional capacity as lawyers in the areas of creditor defense and criminal law. Both Mitch and Brian are well known, respected, and trusted among their peers in the legal community. Mitch has been an asset to me and my law firm by providing valuable guidance and advice on several occasions relating to collection of unpaid fees to my firm and unpaid money judgement/awards my clients have received but the other parent/spouse refuses to pay and tries to avoid. I recommend this law firm.
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15 Feb, 2024 by Haleigh worth
As someone who has never gotten a divorce and did not fully understand the process. I felt like I was left in the dark a lot. I had to constantly ask, “what happens next?” Even when I did get an answer it was vague. For example, I didn’t know my court hearing was over the phone until last minute. I didn’t know that my ex didn’t have to even be present on the call until last minute. It was very frustrating. I didn’t realize that I could have changed my name during the hearing until after it was finished and I got a follow up call. Then Mr. Pemerton tells me that since I didn’t change it during the hearing if I wanted to change it he’d offer me a discounted rate of $500 to change my name instead of his regular rate. He was very kind and professional in person though. He even walked me to my car at one point because I didn’t want to be cornered by my ex on the way out of the office. I just wish everything had been more upfront.
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20 Sep, 2024 by Dennie b (denniefitbody)
Bill Pemerton was very helpful during our initial consultation even though he was located to far away to represent me in person. He assisted me with understanding the options available to me and gave advice on steps to take next to protect myself from further actions.
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18 Jul, 2024 by Sam byrd
I am a local attorney representing parents in divorce and child custody proceedings. I know Mitch and Brian in their professional capacity as lawyers in the areas of creditor defense and criminal law. Both Mitch and Brian are well known, respected, and trusted among their peers in the legal community. Mitch has been an asset to me and my law firm by providing valuable guidance and advice on several occasions relating to collection of unpaid fees to my firm and unpaid money judgement/awards my clients have received but the other parent/spouse refuses to pay and tries to avoid. I recommend this law firm.
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15 Feb, 2024 by Haleigh worth
As someone who has never gotten a divorce and did not fully understand the process. I felt like I was left in the dark a lot. I had to constantly ask, “what happens next?” Even when I did get an answer it was vague. For example, I didn’t know my court hearing was over the phone until last minute. I didn’t know that my ex didn’t have to even be present on the call until last minute. It was very frustrating. I didn’t realize that I could have changed my name during the hearing until after it was finished and I got a follow up call. Then Mr. Pemerton tells me that since I didn’t change it during the hearing if I wanted to change it he’d offer me a discounted rate of $500 to change my name instead of his regular rate. He was very kind and professional in person though. He even walked me to my car at one point because I didn’t want to be cornered by my ex on the way out of the office. I just wish everything had been more upfront.
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07 Jun, 2024 by Herb bushnell
Mr. Duval and Stephanie were so thoughtful and helped steer us in the right direction. I will always remember Mr. Duval helping me over some rough spots, making it possible for me to go on and live a productive normal life. Much respect.
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15 Apr, 2024 by Brittany johnson
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13 Apr, 2024 by Fozzie brown
Always an attorney and a friend. Was referring someone. He's always open to help people
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20 Sep, 2024 by Dennie b (denniefitbody)
Bill Pemerton was very helpful during our initial consultation even though he was located to far away to represent me in person. He assisted me with understanding the options available to me and gave advice on steps to take next to protect myself from further actions.
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18 Jul, 2024 by Sam byrd
I am a local attorney representing parents in divorce and child custody proceedings. I know Mitch and Brian in their professional capacity as lawyers in the areas of creditor defense and criminal law. Both Mitch and Brian are well known, respected, and trusted among their peers in the legal community. Mitch has been an asset to me and my law firm by providing valuable guidance and advice on several occasions relating to collection of unpaid fees to my firm and unpaid money judgement/awards my clients have received but the other parent/spouse refuses to pay and tries to avoid. I recommend this law firm.
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11 Jun, 2024 by Ben zandi
Following a devastating house fire I had lost all my documents including my naturalization certificate. I also noticed that my passport (which was saved from the fire) had recently expired; so, I was in a difficult position of not having any proof of valid citizenship status. When I met Mr. Olsen at his office, I knew immediately that I had selected the perfect law firm due to his calm demeanor and vast knowledge of immigration law. He proceeded to get all necessary information from me and filed all necessary forms to renew my passport and apply for a replacement document. I received my new passport in record time and the new citizenship certificate much earlier than expected. Mr. Olsen made the process entirely seamless and kept me in the loop as my application progressed. Needless to say, I wholeheartedly recommend Olsen Law Firm to anyone seeking a great attorney for immigration needs in Chattanooga and surrounding areas.
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05 Dec, 2024 by Don risucci
My experience with Buchanan & Associates was nothing but outstanding from the vey first phone call I made to discuss my case to the final outcome, which exceeded my expectations. In particular, my attorney Kaci Garrabrand, was extremely knowledgeable, experienced, skilled and compassionate. At every step in the process, her communication and advice were exceptional. She and her paralegal, Ren Orlic, were always accessible and responsive and handled every detail with care and professionalism. I always felt confident that I had a strong partner representing me and that a positive outcome would be achieved. I could not be happier with the experience I had with this firm and I highly recommend them to anyone dealing with employment and disability related issues. I am extremely grateful for their help
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29 Aug, 2024 by Mark lemons
Eric Buchanan and Associates did a great job resolving my case.
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21 Aug, 2024 by Scott shoemaker
Went to court with me on my disability case. He may have said 2 words. Would not recommend this lawyer. Then tried to charge me for all paperwork after I was denied.
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18 Jul, 2024 by Sam byrd
I am a local attorney representing parents in divorce and child custody proceedings. I know Mitch and Brian in their professional capacity as lawyers in the areas of creditor defense and criminal law. Both Mitch and Brian are well known, respected, and trusted among their peers in the legal community. Mitch has been an asset to me and my law firm by providing valuable guidance and advice on several occasions relating to collection of unpaid fees to my firm and unpaid money judgement/awards my clients have received but the other parent/spouse refuses to pay and tries to avoid. I recommend this law firm.
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11 Jun, 2024 by Ben zandi
Following a devastating house fire I had lost all my documents including my naturalization certificate. I also noticed that my passport (which was saved from the fire) had recently expired; so, I was in a difficult position of not having any proof of valid citizenship status. When I met Mr. Olsen at his office, I knew immediately that I had selected the perfect law firm due to his calm demeanor and vast knowledge of immigration law. He proceeded to get all necessary information from me and filed all necessary forms to renew my passport and apply for a replacement document. I received my new passport in record time and the new citizenship certificate much earlier than expected. Mr. Olsen made the process entirely seamless and kept me in the loop as my application progressed. Needless to say, I wholeheartedly recommend Olsen Law Firm to anyone seeking a great attorney for immigration needs in Chattanooga and surrounding areas.
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05 Jun, 2024 by Morbius109
Terry helped me with the petition for my wife to come to the States. He was thorough and knowledgeable, and never led me wrong. I’d recommend anyone needing help with immigrations law to consider using his services.
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19 Oct, 2023 by Dee farris
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04 Oct, 2023 by Travis hudson
Please take my advice and stay away! Yes emails are $58 a pop. Yes they charge you $290-$330 per hour. Yes you have to deposit at least $1250-$1800 in retainer fees. Yes you do have to put $5000 in your retainer at court. No I was not happy with the outcome for $20,450.... that's right $20,450! Not for men for them! I wish I could charge them $100 per letter in this review.
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07 Aug, 2023 by C w george
I guess business is good. I'm on a waiting list for nothing more than a consultation
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03 Oct, 2024 by Lyz free
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19 Sep, 2024 by Chandiliers
Sorry bums! What was I paying them for?
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16 Sep, 2024 by Russell williamson
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FAQs
Questions? We have answers

What an Insurance Lawyer Can Do for You

An insurance lawyer specializes in legal issues related to insurance policies and claims. These lawyers help individuals, businesses, and insurance companies navigate disputes involving insurance coverage, claim denials, bad faith claims, and policy interpretation. Insurance lawyers can represent policyholders who feel they've been unfairly denied coverage, or they can work on behalf of insurance companies to defend against fraudulent or inflated claims.

Whether you're filing a claim, disputing a denial, or dealing with complex coverage issues, an insurance lawyer can provide critical guidance and legal representation to protect your rights and ensure you receive the benefits you're entitled to under your policy.

When Should I Hire an Insurance Lawyer?

Hiring an insurance lawyer is advisable in several situations, particularly when disputes arise over insurance coverage, claim denials, or bad faith actions. Common reasons to hire an insurance lawyer include:

  • Denied insurance claims: If your insurance company denies your claim, a lawyer can help determine whether the denial was justified or if you should challenge the decision.
  • Bad faith insurance practices: If you believe your insurer has acted in bad faith, such as delaying payment or failing to properly investigate your claim, a lawyer can help you pursue legal action.
  • Underpaid claims: If the insurance company has offered less compensation than you believe your claim is worth, a lawyer can negotiate for a higher payout or file a lawsuit.
  • Coverage disputes: When there's ambiguity or disagreement about what your policy covers, a lawyer can provide clarity and advocate for your rights under the policy.
  • Business insurance claims: If you own a business and are dealing with commercial insurance claims (e.g., property damage, liability, or professional indemnity), a lawyer can help ensure your business receives proper coverage.
  • Third-party claims: If you're being sued for liability and your insurance company refuses to defend or indemnify you, an insurance lawyer can help enforce your coverage rights.
  • Appealing long-term disability claims: If your disability insurance claim has been denied, a lawyer can assist in gathering evidence and appealing the decision to get the benefits you deserve.

What Does an Insurance Lawyer Do?

An insurance lawyer provides a wide range of services to assist with insurance-related legal issues. These can include:

  • Reviewing insurance policies: A lawyer can review your insurance policy to ensure you understand your rights and obligations, as well as clarify what coverage is provided.
  • Filing insurance claims: Assisting with the preparation and filing of claims to ensure all necessary documentation is submitted correctly.
  • Challenging claim denials: If your claim has been denied, a lawyer can investigate the reasons for denial and file appeals or lawsuits to challenge the decision.
  • Litigating bad faith claims: Representing clients in bad faith insurance cases, where the insurer fails to act in good faith by unfairly delaying, denying, or underpaying a valid claim.
  • Negotiating settlements: Helping policyholders negotiate settlements with insurance companies to receive fair compensation for claims.
  • Defending against fraudulent claims: Representing insurance companies to defend against false or exaggerated claims filed by policyholders or third parties.
  • Handling disputes over policy language: Interpreting complex insurance policies and resolving disputes between the insured and the insurer regarding coverage limits, exclusions, and conditions.

How Are Insurance Lawyers Paid?

Insurance lawyers typically charge for their services in different ways, depending on the nature of the case and the type of insurance issue involved. Common payment structures include:

  • Contingency fee: For many policyholders disputing claim denials or underpayments, lawyers work on a contingency basis. This means the lawyer only gets paid if they win or settle the case, taking a percentage (usually between 25% and 40%) of the recovered amount.
  • Hourly rate: For more complex or ongoing legal issues, such as bad faith lawsuits or business insurance disputes, insurance lawyers may charge an hourly rate. This rate varies depending on the lawyer’s experience and location.
  • Flat fee: For simpler matters, such as reviewing an insurance policy or helping file a claim, some lawyers charge a flat fee for their services.
  • Retainer: For businesses or clients with ongoing legal needs, an insurance lawyer may require a retainer fee, which is an upfront payment for future services.

It’s important to clarify the fee structure with your lawyer during the initial consultation to avoid unexpected costs.

How Much Does an Insurance Lawyer Cost?

The cost of hiring an insurance lawyer depends on the complexity of the case, the lawyer's experience, and the payment structure. General cost estimates include:

  • Contingency fees: If your lawyer works on a contingency fee basis, you won’t pay any fees upfront, but the lawyer will take a percentage (typically 25% to 40%) of any settlement or judgment awarded.
  • Hourly rates: Hourly rates for insurance lawyers generally range from $150 to $500 or more, depending on the lawyer’s experience and location. Complex cases involving bad faith or high-value business claims may require significant hours, leading to higher legal costs.
  • Flat fees: For specific services, such as reviewing an insurance policy, lawyers may charge a flat fee ranging from $500 to $2,500, depending on the complexity of the task.
  • Retainers: Businesses or individuals seeking ongoing insurance legal services may pay a retainer, which can range from $5,000 to $20,000 or more, depending on the lawyer and scope of work.

Make sure to discuss costs and payment structures with your lawyer before proceeding to understand how much the services will cost.

Top Questions to Ask an Insurance Lawyer

Before hiring an insurance lawyer, it’s important to ask the right questions to ensure they are the right fit for your case. Here are key questions to ask:

  1. What experience do you have with insurance law?
    Ensure the lawyer has specific experience handling cases involving your type of insurance, whether it’s auto, health, home, or business-related.
  2. How do you charge for your services?
    Clarify whether the lawyer works on contingency, hourly rates, or flat fees, and ask for an estimate of the total cost of your case.
  3. What is your success rate with insurance disputes?
    Ask about the lawyer’s track record in winning or settling cases similar to yours.
  4. What are my chances of success?
    A good lawyer will provide an honest assessment of your case’s strengths and weaknesses and outline the possible outcomes.
  5. How long will the process take?
    Get an estimate of how long it will take to resolve your claim or dispute, as some cases can extend over months or even years.
  6. Will you handle my case personally?
    In larger firms, junior attorneys or paralegals may handle some aspects of your case. Make sure you know who will be managing your case.

How to Check the Credibility of an Insurance Lawyer

To ensure you’re hiring a reputable insurance lawyer, take the following steps to verify their credentials and experience:

  • Verify their state bar license: Check with your state bar association to confirm the lawyer is licensed and in good standing with no disciplinary actions.
  • Review their experience in insurance law: Look at the lawyer’s website or professional profile to ensure they specialize in insurance law and have experience with cases like yours.
  • Read client reviews and testimonials: Search for reviews on platforms like Avvo, Martindale-Hubbell, or Google to see what previous clients have said about the lawyer’s expertise and professionalism.
  • Ask for references: A credible lawyer should be able to provide references from past clients who have dealt with similar insurance issues.
  • Check for industry memberships: Membership in organizations like the American Bar Association’s Tort Trial and Insurance Practice Section (TIPS) can indicate the lawyer’s focus on insurance law.

What Should I Prepare for My First Consultation?

To make the most out of your first consultation with an insurance lawyer, come prepared with the following documents and information:

  • A copy of your insurance policy: Bring the policy related to your claim or dispute so the lawyer can review the coverage details.
  • Any correspondence with the insurance company: Provide copies of letters, emails, or other communications between you and your insurer regarding the claim or denial.
  • Proof of claim and supporting documents: Bring any documentation you have submitted with your claim, including receipts, invoices, photos, medical records, or repair estimates.
  • List of questions: Prepare a list of questions you want to ask about your case, the legal process, and the potential outcomes.
  • Timeline of events: Be ready to provide a clear timeline of the incident that led to the claim and any steps you’ve taken with your insurance company.

By preparing thoroughly for your consultation, you can ensure that the lawyer has all the information they need to assess your case and provide the best legal advice.

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