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16 Nov, 2015 by Amanda
I could not have asked for better representation. Chip is amazing and works hard to do the best by his client. I strongly recommend!!! I am very pleased with all he has done for me.
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14 Apr, 2015 by Jeff
When I first began to realize I might need an attorney, never having the need before, I was at a loss as to how to find a good one. So I asked people who work with attorneys and I called those they recommended.
Only one attorney returned my call, Chip Gentry. Chip always returns my calls.
I met with Chip, who appeared to be intelligent, professional, and competent. He listened closely, took notes, and asked questions. He was realistic about the situation I faced, avoided making predictions about how the legal process might turn out, and was conservative in his estimation of potential success.
By the end of our first meeting, I felt listened to, taken seriously, and understood.
I was impressed.
Thus began my journey with Chip Gentry, and in working with him grew to appreciate his obvious legal talent, brilliant strategic and analytical thinking, but most of all his love for justice and our constitutional system of law. He truly loves what he does and is very, very good at it.
I also began to realize and greatly appreciate the fact that his partner Jason Call and their entire staff possess the same level of competence, integrity, and professionalism. They were all involved in my case, working together as a great team.
Chip informed and advised me each step of the way, always thinking long term, but keeping me focused on the present situation and prepared for the next step. He was my guide through the very complex intricacies of the legal process. The breadth and depth of his knowledge of law became evident as he took time to explain court procedure, case law, and statute in ways I could understand and appreciate.
When representing me, he was well prepared, concise, and effective in the presentation of my case. Our hearing was the last on the docket, which allowed me to watch other attorneys in the courtroom ply their trade. Compared to his associates, I was manifestly confident in Chip’s capabilities and proud to have him as my attorney.
Finally, and this is on a more personal note, Chip was expeditious with my limited financial resources, carefully allocating his work in order to maximize his investment in time and effort, without any unnecessary or improper costs. He was very considerate of my finances, and though I’m sure he has wealthier clients, he continually treated me with dignity and respect. I did not feel at any time less valuable and important to him than other clients, and never doubted that he always had my best interest in mind.
I will always be grateful for my experience with Call and Gentry. Knowing they do such excellent work, I have hope for our system of jurisprudence, that wrongs can be made right, the innocent protected, the wrongly accused vindicated, and justice served.
They have my highest respect, appreciation, and recommend them without reservation.
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06 Apr, 2015 by Brian
Chip Gentry's advice and counsel is an essential part of our business plan. He is thorough, well-researched, and fearless in the courtroom. He handles complex legal issues efficiently and keeps his clients informed. We have hired Chip Gentry for more than 10 years on multiple issues and have recommended Call & Gentry to our clients, to our church, and to our friends.
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21 Oct, 2016 by Kathy
Mr. Call thank you for all your help with my case. An ex employer filed false accusations against my license. You fought for me and we won. I can't thank you enough!
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15 Apr, 2016 by Chris
Jason Call saved my nursing license. I've been a travel RN since 2008. In 2013, I had multiple charges: two narcotic charting errors along with failure to take an on-site drug screen. I walked away with a "letter of concern" which means ZERO formal discipline. And Jason accomplished this at the discipline hearing which meant I saved thousands! He was even honest enough to give me a refund on what was left of my retainer. In my opinion, Call & Gentry are the leaders of Professional Liscense litigation and have my highest recommendation in knowledge, success & integrity.
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03 Sep, 2015 by Rachel
I would like to thank Mr. Call for his dedicated and utmost attention to a case I presented to him and his team. In my profession as a nurse we are expected to uphold very high standards for ourselves and our Co workers. I unfortunately fell victim to false allegations. An investigation was launched and I was facing harsh penalties. The investigation was poorly handled by the Board of Nursing. When I seen the statements and the direction the board was heading with their decision I consulted and hired Mr. Call. Never being in this situation before I did not expect Mr Call to perform a miracle. I was just asking for someone to stand up for me and my best interests. However, Mr. Call and his team kept me informed of the progress in my case. He was very straightforward and made no empty promises. In the end Mr Call and his team brought up many discrepancies in the investigation and dug as deep as they could go. His team brought up many mistakes the investigater made and showed how they were primarily making their desicions on hearsay and not hard facts. The Board overturned their desicion to enforce action and my career has been saved. To top everything off Mr. Call informed me that all the money was not used in my case and I am receiving over 1000 dollars back....I couldn't be more pleased. Thank you for reading, and if you need a straight shooting, no BS lawyer in your corner, Mr Call and his team are the ones you want.
Rachel
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01 May, 2024 by Sarah bunton
26 Jan, 2024 by Chris lute
08 Nov, 2023 by Ozark studios
Great service!
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06 Sep, 2018 by Lisa rodriguez
13 Aug, 2018 by Charlestine wilson
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FAQs
Questions? We have answers
What an Insurance Lawyer Can Do for You
An insurance lawyer specializes in legal issues related to insurance policies and claims. These lawyers help individuals, businesses, and insurance companies navigate disputes involving insurance coverage, claim denials, bad faith claims, and policy interpretation. Insurance lawyers can represent policyholders who feel they've been unfairly denied coverage, or they can work on behalf of insurance companies to defend against fraudulent or inflated claims.
Whether you're filing a claim, disputing a denial, or dealing with complex coverage issues, an insurance lawyer can provide critical guidance and legal representation to protect your rights and ensure you receive the benefits you're entitled to under your policy.
When Should I Hire an Insurance Lawyer?
Hiring an insurance lawyer is advisable in several situations, particularly when disputes arise over insurance coverage, claim denials, or bad faith actions. Common reasons to hire an insurance lawyer include:
- Denied insurance claims: If your insurance company denies your claim, a lawyer can help determine whether the denial was justified or if you should challenge the decision.
- Bad faith insurance practices: If you believe your insurer has acted in bad faith, such as delaying payment or failing to properly investigate your claim, a lawyer can help you pursue legal action.
- Underpaid claims: If the insurance company has offered less compensation than you believe your claim is worth, a lawyer can negotiate for a higher payout or file a lawsuit.
- Coverage disputes: When there's ambiguity or disagreement about what your policy covers, a lawyer can provide clarity and advocate for your rights under the policy.
- Business insurance claims: If you own a business and are dealing with commercial insurance claims (e.g., property damage, liability, or professional indemnity), a lawyer can help ensure your business receives proper coverage.
- Third-party claims: If you're being sued for liability and your insurance company refuses to defend or indemnify you, an insurance lawyer can help enforce your coverage rights.
- Appealing long-term disability claims: If your disability insurance claim has been denied, a lawyer can assist in gathering evidence and appealing the decision to get the benefits you deserve.
What Does an Insurance Lawyer Do?
An insurance lawyer provides a wide range of services to assist with insurance-related legal issues. These can include:
- Reviewing insurance policies: A lawyer can review your insurance policy to ensure you understand your rights and obligations, as well as clarify what coverage is provided.
- Filing insurance claims: Assisting with the preparation and filing of claims to ensure all necessary documentation is submitted correctly.
- Challenging claim denials: If your claim has been denied, a lawyer can investigate the reasons for denial and file appeals or lawsuits to challenge the decision.
- Litigating bad faith claims: Representing clients in bad faith insurance cases, where the insurer fails to act in good faith by unfairly delaying, denying, or underpaying a valid claim.
- Negotiating settlements: Helping policyholders negotiate settlements with insurance companies to receive fair compensation for claims.
- Defending against fraudulent claims: Representing insurance companies to defend against false or exaggerated claims filed by policyholders or third parties.
- Handling disputes over policy language: Interpreting complex insurance policies and resolving disputes between the insured and the insurer regarding coverage limits, exclusions, and conditions.
How Are Insurance Lawyers Paid?
Insurance lawyers typically charge for their services in different ways, depending on the nature of the case and the type of insurance issue involved. Common payment structures include:
- Contingency fee: For many policyholders disputing claim denials or underpayments, lawyers work on a contingency basis. This means the lawyer only gets paid if they win or settle the case, taking a percentage (usually between 25% and 40%) of the recovered amount.
- Hourly rate: For more complex or ongoing legal issues, such as bad faith lawsuits or business insurance disputes, insurance lawyers may charge an hourly rate. This rate varies depending on the lawyer’s experience and location.
- Flat fee: For simpler matters, such as reviewing an insurance policy or helping file a claim, some lawyers charge a flat fee for their services.
- Retainer: For businesses or clients with ongoing legal needs, an insurance lawyer may require a retainer fee, which is an upfront payment for future services.
It’s important to clarify the fee structure with your lawyer during the initial consultation to avoid unexpected costs.
How Much Does an Insurance Lawyer Cost?
The cost of hiring an insurance lawyer depends on the complexity of the case, the lawyer's experience, and the payment structure. General cost estimates include:
- Contingency fees: If your lawyer works on a contingency fee basis, you won’t pay any fees upfront, but the lawyer will take a percentage (typically 25% to 40%) of any settlement or judgment awarded.
- Hourly rates: Hourly rates for insurance lawyers generally range from $150 to $500 or more, depending on the lawyer’s experience and location. Complex cases involving bad faith or high-value business claims may require significant hours, leading to higher legal costs.
- Flat fees: For specific services, such as reviewing an insurance policy, lawyers may charge a flat fee ranging from $500 to $2,500, depending on the complexity of the task.
- Retainers: Businesses or individuals seeking ongoing insurance legal services may pay a retainer, which can range from $5,000 to $20,000 or more, depending on the lawyer and scope of work.
Make sure to discuss costs and payment structures with your lawyer before proceeding to understand how much the services will cost.
Top Questions to Ask an Insurance Lawyer
Before hiring an insurance lawyer, it’s important to ask the right questions to ensure they are the right fit for your case. Here are key questions to ask:
-
What experience do you have with insurance law?
Ensure the lawyer has specific experience handling cases involving your type of insurance, whether it’s auto, health, home, or business-related. -
How do you charge for your services?
Clarify whether the lawyer works on contingency, hourly rates, or flat fees, and ask for an estimate of the total cost of your case. -
What is your success rate with insurance disputes?
Ask about the lawyer’s track record in winning or settling cases similar to yours. -
What are my chances of success?
A good lawyer will provide an honest assessment of your case’s strengths and weaknesses and outline the possible outcomes. -
How long will the process take?
Get an estimate of how long it will take to resolve your claim or dispute, as some cases can extend over months or even years. -
Will you handle my case personally?
In larger firms, junior attorneys or paralegals may handle some aspects of your case. Make sure you know who will be managing your case.
How to Check the Credibility of an Insurance Lawyer
To ensure you’re hiring a reputable insurance lawyer, take the following steps to verify their credentials and experience:
- Verify their state bar license: Check with your state bar association to confirm the lawyer is licensed and in good standing with no disciplinary actions.
- Review their experience in insurance law: Look at the lawyer’s website or professional profile to ensure they specialize in insurance law and have experience with cases like yours.
- Read client reviews and testimonials: Search for reviews on platforms like Avvo, Martindale-Hubbell, or Google to see what previous clients have said about the lawyer’s expertise and professionalism.
- Ask for references: A credible lawyer should be able to provide references from past clients who have dealt with similar insurance issues.
- Check for industry memberships: Membership in organizations like the American Bar Association’s Tort Trial and Insurance Practice Section (TIPS) can indicate the lawyer’s focus on insurance law.
What Should I Prepare for My First Consultation?
To make the most out of your first consultation with an insurance lawyer, come prepared with the following documents and information:
- A copy of your insurance policy: Bring the policy related to your claim or dispute so the lawyer can review the coverage details.
- Any correspondence with the insurance company: Provide copies of letters, emails, or other communications between you and your insurer regarding the claim or denial.
- Proof of claim and supporting documents: Bring any documentation you have submitted with your claim, including receipts, invoices, photos, medical records, or repair estimates.
- List of questions: Prepare a list of questions you want to ask about your case, the legal process, and the potential outcomes.
- Timeline of events: Be ready to provide a clear timeline of the incident that led to the claim and any steps you’ve taken with your insurance company.
By preparing thoroughly for your consultation, you can ensure that the lawyer has all the information they need to assess your case and provide the best legal advice.
