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09 Apr, 2016 by Bari yonkers
Joanna is a pleasure to work with. Her professionalism and work ethic shine through in everything she does. She was able to swiftly help me on my legal matter and I would definitely use Joanna Wald's services again for all of my estate planning needs.
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03 Jul, 2019 by Anonymous
My case has been active for many years. The office, Sarah Malerstein and former lawyer Micheal Mckenna have been effective in obtaining required medical procedures that my Worker's Comp insurance continually denies, even though I was awarded future medical. I so appreciate the persistent manner each time legal intervention must be taken.
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16 Aug, 2016 by Babak mostafavi
I meet with mr. Fong and he explained everything I wanted to know and left no stone unturned. Very professional and knowlagable where he built a newfound confidence within me. Consider it luck or educated research: either way, I found myself in a very capable hands.
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22 Mar, 2011 by Andrew jentzsch
I feel that having Ms Borg represent me was the biggest mistake I have made in my life. My case was with the City of Palo Alto where I was a Firefighter and a Paramedic of 20 years. In my effort to fight for my benefits after 20 years of service to the CPA Ms Borg was worse than useless. I could never get a hold of her. Always felt like she was not trying, just going through the motions. It took 5 and one half years to get in front of a Judge, 5 1/2 YEARS. The settlement that I got for myself was better than the one she suggested I take. I need a new shoulder joint, yes a shoulder joint replacement that she failed to get me. She advised me to take 25K$ with no benefits of any kind. The day I finally get in front of a Judge she tells me. Whatever happens today is it. She will not represent me anymore and I should take the 25K$, my arm that does not work and hurts like hell and go away. Oh she will take her cut $$$ first. Now I am the one dealing with the Cities Lawyer as she sits there. I have to deal with this and think great now I have to get another Lawyer if I do not take what the City wants to give me. FIVE PLUS YEARS and she is just sitting there silent. The City Lawyer says anything over 50K will have to be approved by the City Council and we will have to continue this . Now Sue will not do anything anymore, I will have to find a New Lawyer at this point. I do not live in the area anymore. Its been 5 1/2 years of nothing. I have a right arm I can not lift up high enough to brush my teeth with pain that is about to be the end of me. I will never be able to work as a Firefighter or Paramedic again, I am disabled with several injuries both physical and mental and she gives me the big, F_U after 5 +years I get 48k$ in a settlement and no benefits, The city wins, I can not keep fighting when my Lawyer is doing nothing, no x-rays, no mri. Just straight up nothing. So I end up getting screwed and making money for my Lawyer. She would have gotten 12%, I think it was of 25K$ I got her approx 12% of 48K$ I get her more money for screwing me after 5 1/2 years I guess that is the insult added to the injury.. It is , or was for me. Very hard to find a Lawyer at the time of my life that I was injured the stress was killing me. I took Sue because she was recommended by a Lawyer who had too much work with several other cases of Firefighters having legal issues with the City of Palo Alto ( CPA is one evil sh-t hole). It is very important that you get a good Lawyer, very,very important. I had a gut feeling after about 2 years that I should maybe find another Lawyer but, after 2 years you have time invested, etc I can not recommend Ms Borg to anyone. I would tell you the opposite. RUN THE OTHER WAY!! My email address is
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06 Mar, 2011 by J
I had an unresponsive worker's comp attorney, and it was a nightmare. I switched to Susan Borg's office mid-case, and she was fabulous. I have used her twice now, for 2 very serious injuries. Susan and her staff have been responsive to my needs in a timely manner. When difficult, stressful issues have come up with the insurance adjusters, Susan and staff have been on top of everything, getting the insurance companies to comply. She has felt like a personal advocate for my cases, with me all the way. The settlement processes went smoothly, with a satisfactory outcome. Susan knows her stuff. She has decades of experience, and is well known for fighting for injured worker's rights. When you have been injured at work, then cannot work, are in pain, needing surgery, etc., your world has been turned upside down, and you can be left feeling very vulnerable and overwhelmed. That's how I felt. Susan Borg made me feel like she really had my back. And she did. The confusing mazes of the worker's comp system were in her competent hands, and I didn't have to worry about it. Which allowed me to focus on healing while Susan dealt with the adjusters. Susan Borg has been, and is still, my attorney, for about 15 years now. She is an entirely competent, knowledgeable, responsive, caring attorney who will work hard for your case.
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25 Feb, 2011 by Lonny
I placed my trust in Ms. Borg after being injured for the third time in the same workplace and I was provided with a fair and very decent settlement thanks to her handling of my case. Ms. Borg has valuable experience I believe, due to her dedication to Workers Comp law which is always subject to change. I absolutely recommend that any injured worker seek professional representation. Ms. Borg is absolutely well qualified because she simply "knows her stuff." If you have never retained a lawyer before, you need to know that it is important to be completely honest with your attorney and if you don't get a call back or the information you seek, call back! Ask questions until you understand! Workers Comp lawyers handle tons of cases and they are busy people. I often had questions and concerns about my rights, procedures, benefits, etc. after being injured in the workplace and my phone calls and emails were consistently answered or addressed. In addition, I would like to add that Ms. Borg and her staff are easy to communicate with and know the kinds of issues injured workers have! I was always treated with respect, kindness, and in the end, a very satisfactory outcome. I give Susan Borg and her firm 2 big thumbs up and a whole lot of my personal gratitude for all the positive work they did in my behalf.
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What a Workers’ Compensation Lawyer Can Do for You

A workers’ compensation lawyer specializes in helping employees who are injured or become ill as a result of their job to receive the benefits they are entitled to under workers' compensation laws. These lawyers represent injured workers in claims for medical benefits, wage replacement, and other compensation related to workplace injuries or illnesses. They also help when claims are denied, benefits are delayed, or disputes arise with the employer or the insurance company.

Whether you've been injured on the job, developed an occupational illness, or are dealing with a denied workers' compensation claim, a workers’ compensation lawyer can help you navigate the claims process and ensure you receive the full benefits you deserve.

When Should I Hire a Workers' Compensation Lawyer?

You should consider hiring a workers' compensation lawyer in several situations, especially when complications arise during the claims process or when your rights as an injured worker are being challenged. Some common reasons to hire a workers' compensation lawyer include:

  • Claim denial: If your workers' compensation claim has been denied, a lawyer can help you appeal the decision and represent you in hearings or litigation.
  • Inadequate benefits: If the insurance company offers you a settlement that doesn’t cover your medical expenses, lost wages, or other damages, a lawyer can negotiate on your behalf for a fair amount.
  • Delay in receiving benefits: If your benefits are being delayed, a lawyer can help expedite the process to ensure you receive timely compensation.
  • Permanent disability: If your injury leads to permanent disability (partial or total), a lawyer can help you navigate the more complex process of securing long-term benefits.
  • Retaliation by employer: If your employer retaliates against you for filing a workers' compensation claim (e.g., by firing or demoting you), a lawyer can protect your rights and pursue legal action.
  • Third-party liability: If a third party (e.g., a contractor or equipment manufacturer) was responsible for your injury, a lawyer can help you pursue additional compensation through a personal injury lawsuit.
  • Pre-existing conditions: If your employer or the insurance company claims that your injury is related to a pre-existing condition, a lawyer can help you present evidence showing that the injury was work-related.

Hiring a lawyer early in the process can prevent delays, avoid mistakes, and ensure you receive all the benefits you’re entitled to under workers' compensation law.

What Does a Workers' Compensation Lawyer Do?

A workers' compensation lawyer provides a range of legal services to injured workers, ensuring that they receive the benefits they deserve. Their tasks often include:

  • Filing claims: Helping injured workers prepare and file their workers' compensation claims to ensure accuracy and timeliness.
  • Appealing denied claims: Representing workers whose claims have been denied and guiding them through the appeals process, including hearings and court appearances.
  • Negotiating settlements: Negotiating with insurance companies to secure fair compensation for medical expenses, lost wages, and other damages.
  • Handling disputes: Resolving disputes between the injured worker, the employer, and the insurance company regarding the amount of compensation or the nature of the injury.
  • Coordinating medical evidence: Gathering and presenting medical records, expert testimony, and other evidence to support the workers' compensation claim.
  • Advocating for benefits: Ensuring that injured workers receive all the benefits they’re entitled to, including temporary or permanent disability benefits, vocational rehabilitation, and medical treatment.
  • Filing third-party lawsuits: In cases where a third party is responsible for the injury, a workers' compensation lawyer may also pursue a personal injury lawsuit to recover additional damages.

How Are Workers’ Compensation Lawyers Paid?

Workers' compensation lawyers typically charge a contingency fee, meaning they only get paid if they successfully recover benefits for you. This fee is usually a percentage of the benefits awarded, and the specific percentage is often regulated by state law. Here's how it generally works:

  • Contingency fee: The lawyer's fee is typically between 15% and 25% of the total benefits awarded to you. You don’t have to pay any upfront legal fees, and the lawyer’s fee comes out of the settlement or benefit award.
  • No fee if no recovery: If the lawyer doesn’t recover any benefits for you, you generally don’t have to pay for their services.
  • State regulations on fees: Many states cap the percentage that workers' compensation lawyers can charge, and some states require the fee to be approved by the workers' compensation board or judge.

Be sure to discuss the fee structure with your lawyer during the initial consultation to understand how much you will owe if your case is successful.

How Much Does a Workers' Compensation Lawyer Cost?

The cost of hiring a workers' compensation lawyer typically depends on the contingency fee arrangement, meaning the lawyer’s fee will be a percentage of the benefits you receive. General cost estimates include:

  • Contingency fees: Most workers' compensation lawyers charge between 15% and 25% of the total settlement or benefits awarded. For example, if you receive $50,000 in benefits, the lawyer’s fee would range from $7,500 to $12,500.
  • State regulations: Some states limit the percentage that workers' compensation lawyers can charge. In these cases, the fee is usually capped, often at 20% to 25%, depending on state law.
  • Additional costs: Some lawyers may charge for out-of-pocket expenses, such as filing fees, medical records retrieval, and expert witness testimony, though these costs are typically deducted from the settlement after the case is won.

You should always ask for a clear explanation of fees and potential additional costs during your consultation so you understand the financial arrangement.

Top Questions to Ask a Workers' Compensation Lawyer

Before hiring a workers' compensation lawyer, it’s important to ask the right questions to ensure they are the best fit for your case. Key questions to ask include:

  1. What experience do you have with workers' compensation cases?
    Ensure the lawyer has experience handling cases similar to yours, especially if your injury is severe or the case involves disputes.
  2. How do you charge for your services?
    Clarify whether the lawyer charges a contingency fee and whether there are any additional costs you need to be aware of.
  3. What is the likelihood of success in my case?
    Ask for an honest assessment of your case, including the potential challenges and outcomes.
  4. Have you handled cases like mine before?
    Find out if the lawyer has experience dealing with cases involving similar injuries or disputes, such as denied claims or permanent disability.
  5. How long will the process take?
    While it’s difficult to predict an exact timeline, the lawyer should be able to provide a general estimate based on their experience with similar cases.
  6. Will you personally handle my case?
    In larger firms, junior attorneys or paralegals may handle parts of your case. Make sure you know who will be working on your claim.

How to Check the Credibility of a Workers' Compensation Lawyer

To ensure you are hiring a reputable workers' compensation lawyer, follow these steps to verify their credentials and track record:

  • Verify their bar status: Check with your state bar association to confirm that the lawyer is licensed and in good standing, with no disciplinary actions against them.
  • Look for workers' compensation experience: Review the lawyer’s website or professional profile to ensure they specialize in workers' compensation law and have successfully handled cases similar to yours.
  • Read client reviews and testimonials: Look for client reviews on platforms like Avvo, Martindale-Hubbell, or Google to see what previous clients have said about the lawyer’s expertise and service.
  • Ask for references: A credible lawyer should be willing to provide references from past clients who can speak to their experience in workers' compensation cases.
  • Check for professional affiliations: Membership in organizations like the Workers' Injury Law & Advocacy Group (WILG) or local bar association committees on workers' compensation can indicate the lawyer’s commitment to this area of law.

What Should I Prepare for My First Consultation?

To make the most out of your first consultation with a workers' compensation lawyer, it’s important to come prepared with relevant documents and information. Here’s what you should bring:

  • Accident report or incident documentation: Bring any documentation related to your workplace injury or illness, including accident reports or notifications to your employer.
  • Medical records: Provide copies of medical records, including treatment notes, doctor’s reports, and any information related to your injury or condition.
  • Employer correspondence: Bring any letters, emails, or forms related to your claim from your employer or the workers' compensation insurance company.
  • Wage and benefits information: Provide information on your wages, benefits, and any lost income due to the injury.
  • List of questions: Prepare questions about your case, the process, costs, and what to expect moving forward.
  • Timeline of events: Prepare a timeline of the incident, your injury, and any medical treatment or communication with your employer and the insurance company.

Being well-prepared for your consultation will allow the lawyer to assess your case more effectively and provide you with the best possible legal advice.

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