Top review highlights

AI generated excerpts from the customers reviews
Pros
1
The lawyer is responsive to clients' needs and goes above and beyond to address their concerns
“Gladys is very receptive to her clients needs. She will go above and beyond to clarify any issues and is very detailed in the drafting of the client documents.”
2
The lawyer explains legal concepts and processes in an understandable way, helping clients make informed decisions
“She spoke to me in terms I could understand and helped me make informed decisions in my case.”
3
The lawyer provides excellent customer service, with prompt communication and a caring, compassionate approach
“She and her assistant are wonderful. They answered all of my questions, gave me incredible, truthful advice and answered every email/call faster then I ever expected!”
Cons
1
The lawyer is often unresponsive, taking weeks to reply to emails or phone calls
“If I email her she takes a week to reply, phone did not work for weeks and no communication from her at all.”
2
The lawyer does not seem to be organized or on top of the client's case, leading to delays and lack of progress
“She will never keep you updated on the billing and the retainer magically dissapears without any details on what it was spent on.”
3
The lawyer appears to be dealing with personal and medical issues that interfere with their ability to provide adequate representation
“She is going through a lot of personal and medical issues and will only take your retainer for personal gain.”

All reviews

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21 Apr, 2015 by Isabel
Do not waste your money on this attorney. She is going through a lot of personal and medical issues and will only take your retainer for personal gain. I was referred to her by another attorney office, whom supposed to collect part of the retainer in case Ms. Mangan was not available. It is even mentioned on the initial contract, but such referral law firm NEVER received that part of the retainer paid. So for starters she gave me a false contract, which tells you a lot of what kind of attorney she is. She wil NEVER answer texts, phone calls, or voicemails, the only way she will answer is if you call her or text her from an unknown number, and when she does she gives you a million medical and personal excuses of why she couldn't answer. Also, just days after giving her a $3,000 retainer she moved out of her office to work from home without giving me any heads up. I think that moving from an office to work from home is a very important fact to tell a client that is handing $3,000 at once, but no, she did not. Again, it says a lot about her ethical behavior. She will never keep you updated on the billing and the retainer magically dissapears without any details on what it was spent on. She will deliberately ask for another retainer without explanation, or detail invoicing, of what happened to the first one. I read the previous review and it is exactly the same situation, every time is an excuse of why things were not done and she is always at the hospital some how. Also, do not expect for her to return any papers from your case file, I am still waiting for months now for her to return my file, even though she knows I am expecting to go to a trial soon. In conclusion, this lawyer uses the retainer just for her personal benefit and will give you a thousand excuses on why things are not being done. I worked with her for about two years and nothing got achieved, zero, my case was still standing in the same place it was since I hired her. She also text to request information on the same mornings that hearings were held, and worst of all, information that was already previously given to her. A complete lack of organization in something as important as a divorce. She will continuesly talks about her personal divorce proceeding which threw me off guard every time, making comments like "my ex-husband told me to take a Xanax," completely unprofessional. I decided to represent myself and in only one single hearing half of the issues were resolved without the need of her services. Again, do not waste your money in this lawyer and unfortunately these kind of scammers is what give the lawyer community a bad rep. Will report her to the Bar Association because she has broken every ethical rule in existence. Again, be ware and do not give any money to this scammer.
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18 Aug, 2014 by Anonymous
Gladys is a awful lawyer! Do not take your time, money and legal issues with her. She was a BIG waste of time and money I have ever spent on an attorney. I hired her to represent me for a divorce and she was unresponsive, hard to get a hold of ( takes weeks to get back to you) and on top of it did absolutely NO work on my case. I wasted $3500 and I'm in the process of hiring a new attorney due to her negligence. She didn't even know how to set up mediation properly. She told me she scheduled it but then gave me multiple excuses as why it wasn't scheduled. I even had to put in my own financial information in her system that I previously gave her multiple times. She always had an excuse as to why something/nothing was happening involving my case ( her own divorce, health problems and etc...) Awful customer service skills and would NOT recommend her to anyone.
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21 Nov, 2013 by Lisa
Before I hired Gladys, I worked with several attorneys in two different counties. I thought they were great attorneys until I hired Gladys. She has made maneuvering through the legal system understandable and a lot less painful to deal with. She spoke to me in terms I could understand and helped me make informed decisions in my case. She even told me that some of the things I asked for needed to be fair to both sides and even some of the suggestions were not exactly how I would have moved foward with, she explained the most ethical paths and, taking her advice, both sides of the case ended up pleased with the outcome. If you want an excellent attorney, you must hire her. I didn't regret it and I know you wont either.
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25 Oct, 2013 by Anonymous
This lawyer was unable to answers three questions right, I have to called the court and read through the constitution to find my answers. If I email her she takes a week to reply, phone did not work for weeks and no communication from her at all. In times with all the evidence I had on my favor she turns and defend the other part, really. And on top of all, she doubt about the proves. What a waste of time and money.
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27 Apr, 2011 by Anonymous
Gladys is very receptive to her clients needs. She will go above and beyond to clarify any issues and is very detailed in the drafting of the client documents. She is patient when working with her clients, she answers all questions and concerns and is very honest and upfront. With her knowledge, devotion, education, experience and continuous research she is top of the notch in my book!
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16 Feb, 2022 by Katrina williams
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20 Feb, 2021 by Hugh bowen
Impressive and professionally done website. I know one of their partners so I really expected nothing less.
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18 Mar, 2013 by Therese
The group I represent had several very technical legal questions that we needed answered very quickly. Ms. Bertrand listened carefully to our problem, asked several questions on issues we had not even considered, and was able to get back to us with a detailed answer and recommendations on how we should proceed in a timly manner. Our group has never had full time legal consultants, but we do now. We highly recommend this firm and Ms. Bertrand in particular. She was very personable, easy to understand and she answered our question in a way that was easy for us who do not speak "legalize" to understand.
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10 Sep, 2024 by George brundige
He is a very nice, and upfront lawyer and I would recommend him to anybody. Thank you so much!
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28 Aug, 2024 by Tim carter
Couldn't ask for a better person to handle my case Jeff is the man,knows what he is doing,ty Jeff
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26 Aug, 2024 by Anthony rojek
The experience with the Law Office of Jeff Lotter was amazing. The people there are concerned and follow through and follow up every step of the way. They work diligently to get the most appropriately favorable outcome possible. My disposition was amazingly favorable. I highly recommend the talents of this amazing office to anyone with a legitimate issue that requires favorable resolution! Thank you Jeff and staff!!
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FAQs
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What Questions Should I Ask Before Hiring a Lawyer?

Hiring the right lawyer is crucial for the success of your case. Here are some important questions to ask during your initial consultation:

  1. What experience do you have with cases similar to mine?
    Ensure the lawyer has relevant experience in the specific area of law pertaining to your case.
  2. How do you charge for your services, and what are the estimated costs?
    Understand the fee structure, including hourly rates, flat fees, retainer fees, and any additional expenses.
  3. Who will be handling my case?
    Find out if the lawyer will handle your case personally or delegate tasks to other attorneys or paralegals.
  4. What is your approach to resolving cases like mine?
    Learn about their strategy, whether they prefer negotiation, mediation, or litigation.
  5. What potential outcomes can I expect?
    While no lawyer can guarantee results, they can provide an assessment of possible scenarios based on their experience.
  6. How will you communicate with me throughout the process?
    Establish expectations for updates, preferred communication methods, and response times.
  7. What is the expected timeline for my case?
    Get an estimate of how long the process may take from start to finish.
  8. Do you have references from past clients?
    Testimonials or references can provide insight into the lawyer's professionalism and effectiveness.
  9. What challenges do you foresee in my case?
    Understanding potential obstacles helps you prepare and sets realistic expectations.
  10. Are there alternative ways to resolve my legal issue?
    Discuss options like mediation, arbitration, or settlement to resolve the issue efficiently.

Can a Lawyer Represent Me in Courts Outside of Orlando, Florida?

Whether a lawyer can represent you in courts outside of your city or state depends on their licensure and the jurisdiction of the court:

  • Within the Same State:
    Lawyers licensed in a particular state can typically practice anywhere within that state, including all cities and counties. They can represent you in both state and federal courts located in that state.
  • Outside of Their Licensed State:
    If your case is in a different state, the lawyer must be licensed in that state to represent you. However, there are exceptions:
    • Pro Hac Vice Admission: An out-of-state lawyer can request special permission to represent a client in a specific case in another state. This requires filing a motion with the court and often working in conjunction with a local attorney.
    • Federal Courts: If your case is in federal court, a lawyer licensed in any state may be able to represent you, provided they are admitted to practice in that particular federal court.
  • International Representation:
    For cases outside the United States, different rules apply, and the lawyer may need to comply with the foreign country's legal requirements or collaborate with local counsel.

It's important to discuss your specific situation with the lawyer to determine if they can represent you in the desired jurisdiction and what steps may be necessary to do so.

How to Check the Credibility of a Lawyer

Before hiring a lawyer, it's crucial to verify their credibility and ensure they're qualified to handle your case:

  • Verify Their License:
    Check with your state's bar association to confirm the lawyer is licensed and in good standing. Most state bar websites have an online directory for this purpose.
  • Experience and Specialization:
    Ensure the lawyer specializes in the area of law relevant to your case. Review their website, professional profiles, and case history.
  • Disciplinary Record:
    Look up any history of disciplinary actions or complaints through the state bar association's records.
  • Client Reviews and Testimonials:
    Read reviews on legal directories like Avvo, Martindale-Hubbell, Google, or Yelp to gauge client satisfaction and experiences.
  • Professional Memberships:
    Membership in professional organizations or specialty bar associations can indicate a commitment to their field and adherence to high ethical standards.
  • Awards and Recognitions:
    Honors from reputable organizations reflect expertise and a positive reputation in the legal community.
  • Consultation Assessment:
    Use the initial consultation to evaluate their communication skills, responsiveness, and willingness to address your concerns.
  • Ask for References:
    A credible lawyer should be willing to provide references from past clients who can speak to their abilities and professionalism.

What Should I Prepare for My First Consultation?

To make the most of your initial meeting with a lawyer, come prepared with:

  • Relevant Documents:
    Bring all documents related to your case, such as:
    • Contracts or agreements
    • Correspondence (emails, letters, texts)
    • Legal notices or court papers
    • Financial records (if applicable)
    • Evidence (photos, videos, receipts)
  • Written Summary:
    Prepare a concise written summary of your situation, including key dates, events, and parties involved. This helps the lawyer quickly understand the context.
  • List of Questions:
    Write down any questions you have about your case, the legal process, fees, or the lawyer's experience.
  • Financial Information:
    If your case involves financial matters, bring relevant documents like pay stubs, tax returns, bank statements, or invoices.
  • Contact Information:
    Provide details of any witnesses or other parties relevant to your case, including their names and contact information.
  • Personal Identification:
    Bring a valid photo ID for verification purposes.
  • Pen and Notebook:
    Take notes during the consultation to remember important points discussed.
  • Budget Constraints:
    Be ready to discuss your budget and any financial limitations so the lawyer can provide appropriate guidance on fees and payment options.
  • Openness and Honesty:
    Be prepared to discuss your case candidly. Full disclosure allows the lawyer to give accurate advice and anticipate potential challenges.
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